Enjoy your visit to Zakopane with a stay at Hotel Crocus. You can grab a bite to eat at the coffee shop/cafe and visit the spa to be pampered with hot stone massages, facials or manicures and pedicures. An indoor pool, a bar/lounge and a fitness centre are other features.
Languages
English, Polish
At a glance
Hotel size
49 rooms
Arriving/Leaving
Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is 11:00 AM
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (3 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
No cots (infant beds)
Babysitting*
Supervised childcare*
Pets
Pets allowed (dogs and cats only)*
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Uncovered on-site self-parking (PLN 50 per day)
Wheelchair-accessible parking on site
Transfers
Airport shuttle on request (available 24 hours a day)*
Off-site
Area shuttle*
Other information
Smoke-free property
Property amenities
Food and drink
Restaurant
Bar/lounge
Coffee shop
Room service (limited hours)
Travelling with children
Children stay for free (see details)
Children's pool
Supervised childcare (surcharge)
Children's games
Toys
Outlet covers
What to do
Table football
Ping pong
Bike rentals nearby
Hiking/biking trails nearby
Downhill skiing nearby
Snowboarding nearby
Working away
Business centre
3 meeting rooms
Conference space (1722 square feet)
Services
24-hour front desk
Tour/ticket assistance
Laundry service
Free newspapers in reception
Luggage storage
Multilingual staff
Ski storage
Facilities
Safe-deposit box at front desk
Garden
Terrace
Fitness centre
An indoor pool
Full-service spa
Sauna
Massage/treatment rooms
Steam room
Banquet hall
Accessibility
Lift
Wheelchair-accessible parking
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible business centre
Wheelchair-accessible restaurant
Handrails in stairwells
Grab bar near toilet
Well-lit path to entrance
Room amenities
Be entertained
Television
Satellite TV channels
Home comfort
Heating
Minibar
Electric kettle
Dressing gowns and slippers
Children's dressing gowns
Iron/ironing board (on request)
Sleep well
Soundproofed rooms
Premium bedding
What to enjoy
In-room massage
Freshen up
Private bathroom
Free toiletries
Hairdryer
Towels
Toilet paper
Stay connected
Desk
Free WiFi
Phone
Food and drink
Fridge
Free bottled water
More
Daily housekeeping
In-room safe
Special features
Spa
SPA has 3 treatment rooms, including rooms for couples. Services include hot stone massages, sports massages, facials and body scrubs. The spa is equipped with Turkish bath/hammam. The spa is open daily.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A tax is imposed by the city: PLN 2.00 per person, per night
Optional extras
Airport shuttle service is offered for an extra charge of PLN 500 per vehicle (one-way)
Local area shuttle service is offered for an extra charge
Children & extra beds
Supervised childcare is available for an extra charge
Babysitting is available for an extra charge
Airport shuttle service for children up to age 18 costs PLN 500 (one-way)
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of PLN 80 per pet, per day
Parking
Uncovered self-parking costs PLN 50 per day
Pool, spa, & gym (if applicable)
Pool access available from 9:00 AM to 10:00 PM
Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property accepts major credit cards. Cash is not accepted.
Cashless transactions are available.
Also known as
Crocus Hotel
Crocus Zakopane
Hotel Crocus
Hotel Crocus Zakopane
Hotel Crocus Hotel
Hotel Crocus Zakopane
Hotel Crocus Hotel Zakopane
Frequently asked questions
Is there a pool at Hotel Crocus?
Yes, there's an indoor pool and a children's pool. Guests have pool access from 9:00 AM to 10:00 PM.
Are pets allowed at Hotel Crocus?
Yes, cats and dogs are welcome. There's a charge of PLN 80 per pet, per day. Service animals are exempt from fees.
Is parking offered on site at Hotel Crocus?
Yes. Self-parking costs PLN 50 per day.
Is an airport shuttle service offered by Hotel Crocus?
Yes, an airport shuttle is available. The charge is PLN 500 per vehicle one-way.
What are the check-in and check-out times at Hotel Crocus?
You can check in starting at 3:00 PM. Check-out time is 11:00 AM.
What is there to do at Hotel Crocus and nearby?
During the winter, enjoy nearby recreation such as ice skating and cross-country skiing, and return when the snow melts for cycling and hiking. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. Hotel Crocus also has a sauna and a steam room, as well as a garden.
Are there restaurants at or near Hotel Crocus?
Yes, there's an on-site restaurant.
What's the area around Hotel Crocus like?
Hotel Crocus is in the heart of Zakopane, a short 13-minute walk from Krupowki Street and 14 minutes' walk from Zakopane Aqua Park.
Hotel Crocus Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.4/10
Staff & service
9.2/10
Amenities
9.2/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
8/10 Very good
8 Aug 2024
The exterior and location are great, but the rooms are dated. The pool and Spa are very good. I'd recommend it to families.
Robert
Robert, 2-night family trip
Verified Expedia guest review
6/10 Good
27 Jul 2024
I have paid for a upgrade for my room
Agnieszka
Agnieszka, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
28 Jun 2024
Excellent location, personnel, cuisine.
Ewa
Ewa, 13-night trip with friends
Verified Expedia guest review
10/10 Exceptional
18 Jul 2023
Pomocny personel dobre sniadania czyste pokoje. Chetnie wrocimy w przyszlosci.
Cezary
Cezary, 4-night family trip
Verified Expedia guest review
10/10 Exceptional
7 Jul 2023
Location was excellent--near the hiking trails and away from town noise.
Ewa
Ewa, 10-night trip with friends
Verified Expedia guest review
10/10 Exceptional
24 Apr 2023
Professional staff. excellent breakfast
Jolanta
Jolanta, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
21 Sep 2022
It was very picturesque, very nice setting
renata
renata, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
18 Sep 2022
Jonas Richter
Jonas Richter, 6-night trip
Verified Hotels.com guest review
10/10 Exceptional
13 Sep 2022
Stéphane
Stéphane, 1-night trip
Verified Hotels.com guest review
8/10 Very good
22 Aug 2022
Krzysztof
Krzysztof, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
18 Aug 2022
Gary
Gary, 1-night trip
Verified Hotels.com guest review
4/10 Fair
27 Jul 2022
Anna
Anna, 1-night trip
Verified Expedia guest review
10/10 Exceptional
20 Jun 2022
Excellent location, good restaurants close by, handsome interior
Ewa
Ewa, 9-night trip
Verified Expedia guest review
10/10 Exceptional
6 May 2022
simon
simon, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
4 May 2022
JooTaik
JooTaik, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
19 Apr 2022
Marcela
Marcela, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
4 Feb 2022
Everything was fine, clean hotel, swimming area as well, basically nothing to complain really. If I would be picky I would say that the furniture was classic and there was no queen size bed but two beds joined. The staff so nice and helpful made our short stay really pleasant.
Adrian
Adrian, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
5 Dec 2021
Ok z małym "-"
Wszystko by było idealnie gdyby nie to ze na śniadaniu w pewnym momencie z czterech ciepłych dań (parówki, jajecznica, bekon, naleśniki) dostępne było tylko jedno a panie które zamiast sprawdzać czy czegoś nie brakuje stały i patrzyły się nie wiem na co. Poza tym wszystko ok.
PS. Jeszcze parkowanie 30zł dla gości hotelowych to trochę za dużo
Jakub
Jakub, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
16 Feb 2021
Verified traveller
2-night trip
Verified Expedia guest review
10/10 Exceptional
25 Sep 2020
Verified traveller
1-night trip
Verified Expedia guest review
8/10 Very good
17 Oct 2019
Eduard
Eduard, 8-night romance trip
Verified Hotels.com guest review
10/10 Exceptional
13 Sep 2019
Hotel was lovely, staff too, the parking was excellent, swimming pool,sauna, hot tub, steam room all amazing.
The only negative I could find was that the hotel was located a good 20 minutes walk from the center of Zakopane.
Verified traveller
2-night family trip
Verified Ebookers guest review
10/10 Exceptional
12 Sep 2019
Location ,very clean, nice room best spa ,friendly staff
Verified traveller
1-night business trip
Verified Expedia guest review
10/10 Exceptional
24 Jul 2019
Excellent!
Excellent service (the staff had this no-problem attitude - super positive) and fantastic free breakfast. No negatives. Rooms were not over the top but very clean, cozy and comfortable.