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Sunway Hotel Hanoi

4.0 star property
Hotel with restaurant, near Hoan Kiem Lake

Choose dates to view prices

Photo gallery for Sunway Hotel Hanoi

Lounge
Lobby sitting area
Reception
Lounge
Minibar, in-room safe, desk, soundproofing
Located in the heart of Hanoi, Sunway Hotel Hanoi offers a luxurious retreat near Hoan Kiem Lake. Unwind with a good book by the lobby fireplace or relax at the sauna and steam room, then enjoy a delicious meal at Restaurant. With free WiFi and helpful staff who can assist with tours and tickets, you'll feel right at home.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Airport transfer
  • Connecting rooms available
  • Non-smoking
  • Gym
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Fitness center
  • Sauna
  • Steam room
  • 24-hour room service
  • Coffee shop/cafe
  • Conference center
  • Business center
  • Meeting rooms
  • Airport shuttle

Feel at home (6)

  • Rollaway/extra beds
  • Connecting/adjoining rooms available
  • Premium TV channels
  • Daily housekeeping
  • Laundry facilities
  • Elevator

Why we love this property

Savor culinary delights
This hotel presents a vibrant food scene with its restaurant, cafe, and bar. Guests can kick off their day with a refreshing buffet breakfast.
Midnight munchies
Late-night cravings are no match for this hotel's 24-hour room service. Each guestroom also comes equipped with a convenient minibar.

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Deluxe King City View

Deluxe King City View | Minibar, in-room safe, desk, soundproofing

Deluxe King City View

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Private bathroom
Hair dryer
Free bottled water
Minibar
  • 247 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior King Room

Superior King Room | Minibar, in-room safe, desk, soundproofing

Superior King Room

8.0 out of 10
Very good
(2 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Private bathroom
Hair dryer
Free bottled water
Minibar
  • 247 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin Room

Minibar, in-room safe, desk, soundproofing

Superior Twin Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Private bathroom
Hair dryer
Free bottled water
Minibar
  • 247 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Twin City View

Minibar, in-room safe, desk, soundproofing

Deluxe Twin City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Private bathroom
Hair dryer
Free bottled water
Minibar
  • 247 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Twin Room

Minibar, in-room safe, desk, soundproofing

Superior Twin Room

  • Sleeps 2

Deluxe Twin Room with City View

  • Sleeps 2

Club Twin Room With City View

  • Sleeps 2

Club Premier Room

  • Sleeps 2

Club Premier Twin Room

  • Sleeps 2

Superior Room

  • Sleeps 2

Deluxe Room With City View

  • Sleeps 2

View all photos for Superior King Room

Minibar, in-room safe, desk, soundproofing

Superior King Room

  • Sleeps 2

View all photos for Club King Room With City View

Minibar, in-room safe, desk, soundproofing

Club King Room With City View

  • Sleeps 2

View all photos for Deluxe King Room with City View

Minibar, in-room safe, desk, soundproofing

Deluxe King Room with City View

  • Sleeps 2

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About the neighborhood

Map
19 Pham Dinh Ho Street, Hai Ba Trung District, Hanoi, 10000

What's nearby

  • Hanoi Opera House - 12 min walk - 1.0 km
  • Hoan Kiem Lake - 17 min walk - 1.4 km
  • St. Joseph's Cathedral of Hanoi - 2 min drive - 1.9 km
  • Hanoi Old Town Night Market - 3 min drive - 2.2 km
  • Thang Long Water Puppet Theatre - 3 min drive - 2.2 km

Getting around

  • Noi Bai Intl. Airport (HAN) - 45 min drive
  • Hanoi Long Bien Station - 4 min drive
  • Hanoi Giap Bat Station - 7 min drive
  • Hanoi Railway Station - 28 min walk
  • Airport shuttle (surcharge)
  • Train station drop-off (surcharge)
  • Train station pick-up (surcharge)
  • Shopping center shuttle (surcharge)

Restaurants

  • ‪Lotteria - ‬2 min walk
  • ‪Phố Núi Coffee - ‬2 min walk
  • ‪Cafe Xuân Lộc 2 - ‬2 min walk
  • ‪Coffee Tú - ‬1 min walk
  • ‪Phù Đổng Restaurant - ‬3 min walk

About this property

Sunway Hotel Hanoi

At Sunway Hotel Hanoi, you'll be just a 5-minute drive from Hoan Kiem Lake and Hanoi Opera House. The coffee shop/cafe is perfect for a bite to eat, and you can unwind with a drink at the bar/lounge or visit the sauna for a relaxing end to the day. A fitness center, a steam room, and a snack bar/deli are other highlights.

At a glance

DONE

Hotel size

    • 143 rooms
    • Arranged over 10 floors
DONE

Arriving/Leaving

    • Check-in start time: 2 PM; Check-in end time: 11:30 PM
    • Check-out time is noon
DONE

Special check-in instructions

    • This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Onsite parking limited
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
    • Train station shuttle*
DONE

Offsite

    • Shopping center shuttle*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6 AM–10 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • 24-hour room service
  • Snack bar/deli

Working away

  • Business center
  • Meeting rooms
  • Computer station
  • Conference center (3660 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 1998
  • Safe-deposit box at front desk
  • Fireplace in lobby
  • Television in common areas
  • Fitness center
  • Sauna
  • Steam room
  • Reception hall

Accessibility

  • Wheelchair accessible
  • Elevator

Room amenities

Be entertained

  • LCD television
  • Premium satellite channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Soundproofed rooms
  • Alarm clock
  • Rollaway/extra bed (surcharge)

Freshen up

  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Onsite venue - This restaurant serves breakfast, brunch, lunch, and dinner. Reservations are required.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately USD 16 for adults and USD 8 for children
  • Airport shuttle service is offered for an extra charge of USD 87 per vehicle (roundtrip)
  • Train station pick-up and train station drop-off service is offered for an extra charge
  • Shopping center shuttle service is offered for an extra charge

Children & extra beds

  • Rollaway beds are available for USD 450000.0 per night

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Hanoi Hotel Sunway
Hanoi Sunway
Hanoi Sunway Hotel
Hotel Hanoi Sunway
Hotel Sunway Hanoi
Sunway Hanoi
Sunway Hanoi Hotel
Sunway Hotel Hanoi
Sunway Hotel Hanoi Hotel
Sunway Hotel Hanoi Hanoi
Sunway Hotel Hanoi Hotel Hanoi

Frequently asked questions

Does Sunway Hotel Hanoi offer free cancellation for a full refund?

Yes, Sunway Hotel Hanoi does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Sunway Hotel Hanoi?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Sunway Hotel Hanoi?

Yes, there's free self parking. Parking spots may be limited.

Is airport shuttle service offered by Sunway Hotel Hanoi?

Yes, an airport shuttle is available. The charge is USD 87 per vehicle roundtrip.

What are the check-in and check-out times at Sunway Hotel Hanoi?

Check-in start time: 2 PM; Check-in end time: 11:30 PM. Check-out time is noon.

What is there to do at Sunway Hotel Hanoi and nearby?

Sunway Hotel Hanoi has a sauna and a steam room.

Are there restaurants at or near Sunway Hotel Hanoi?

Yes, there's an onsite restaurant.

What's the area around Sunway Hotel Hanoi like?

Sunway Hotel Hanoi is in Hai Ba Trung, a short 18-minute walk from Hoan Kiem Lake and 12 minutes' walk from Hanoi Opera House.

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Sunway Hotel Hanoi Reviews

Reviews

8.8

Excellent

8.8/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Very good

Staff pleasant. Rooms comfortable and good size. Did not eat any food or drink at the hotel. Male member of staff at check in not as warm and welcoming as expected. Sauna: water in wooden bowl very dirty. I had to clean very well wooden bowl and spoon before using, they need replacing. Remember to ask housekeeping to clean the fitness area including sauna and steam room. I would stay at this hotel again.
Colin, 1-night trip

8/10 Very good

シャンプー派ありましたが、コンディショナーがなかった。　コンディショナーもつけてもらえるとうれしい。　特に女性はコンディショナー必須です
Naoto, 2-night trip

10/10 Exceptional

欧米お客様多いで、朝飯時間は混む時ある、バイキング料理で、美味しいかったです。
Kaihou, 6-night trip

10/10 Exceptional

Hyggelig personale. Litt lenger unna byen, men kort å gå eller lett å få tak i Grab! Stort og fint rom.
Silya, 3-night trip

10/10 Exceptional

The staff is extremely friendly and accomodating. I went straight to the hotel after my arrival in Hanoi. It was 11:30 am, so I was just trying to store my luggage until it was time to check-in which is at 2, but they were able to let us check-in at 11:30 am which was amazing. The room was also clean.
Cheol, 2-night trip

8/10 Very good

Excellent mid range hotel in quiet area

Good hotel slightly off the beaten track. Excellent service and breakfast. Quiet rooms. Good lifts. Very attentive staff
David, 5-night trip

10/10 Exceptional

しばらく泊まりたい宿

静か洋風外資ホテルであり、旧市内エリアのため、昔の町風景を見られるおすすめ宿です。
朝飯バイキング
3-night trip

10/10 Exceptional

静か洋風外資ホテルで、旧市内ため、昔の風景を見られるおすすめ宿です。
朝飯バイキング
Kaihou, 3-night trip

8/10 Very good

グッド
Shin, 2-night trip

10/10 Exceptional

Room was spacious and clean. Easy access and friendly reception.
Song Chiang, 1-night trip

10/10 Exceptional

I would give more than five stars if it allowable. I forgot all my passport and documents in the safe and walked out of hotel after checked out. Hotel associates contacted me to my cellphone then inform me that my passport and other document were found and are ready pickup at front desk, I am really appreciated their excellent customer services.
Ken, 2-night trip

10/10 Exceptional

Excellent services
Ken, 9-night trip

8/10 Very good

buona permanenza, personale molto gentile e servizievole. Unica cosa da ridire, la camera non aveva una poltrona o divano, lo spazio per quelli era lasciato vuoto. In ogni caso, se guardiamo il prezzo, veramente conveniente, non si puo' proprio chiedere di piu', vista l'esperienza molto buona del soggiorno
Amedeo, 4-night trip

10/10 Exceptional

満足でした

髭剃りを用意してほしいです
Kaihou, 1-night trip

6/10 Good

廊下のBGMが室内まで聞こえるぐらいやかましい。本来はあるはずのバスマットやナイトガウンがない日があった。
Masaya, 6-night trip

6/10 Good

設備が古い、リノベーションは必要
Yoshinori, 2-night trip

8/10 Very good

Easy to sleep
HA, 1-night trip

8/10 Very good

the best part was their breakfast.. they made fresh juices of many kinds to order!
DrRisa, 1-night trip

10/10 Exceptional

ホテルがきれいでよかった。
3-night trip

10/10 Exceptional

シャワーが古いですが、他は問題なし。
1-night trip

8/10 Very good

Rates is reasonable and staff is friendly. Location is convenient.
3-night trip

8/10 Very good

ハノイ出張時には比較的利用している。コストパフォーマンスが良いし、スタッフもある程度教育されている。
1-night trip

10/10 Exceptional

Awesome Staff

The staff was awesome
Chin Chay, 4-night trip

8/10 Very good

旅行者にはあまり良い位置ではないと思うが、朝食が良く、また利用したいと思う。
2-night trip

8/10 Very good

施設自体は古いが、清掃は行き届いているので、滞在には問題ない。
2-night trip