Great location, easy accessible to in and out of Facility,
Very Welcoming Staff ,
Brian
ทริปกับครอบครัว 5 คืน
6/10
Room is quite large and the breakfast was great. The room was quite dirty though with a lot of stains on the carpet and couch. The last day the shower mixer was not working which made the shower extremely hot with very little water pressure. Was unable to bathe it was so hot. Notified the front desk, but they seemed to shrug it off. We also used the laundry facilities but after several hours in the dryer the clothes were still damp. We had to take them to a laundromat to finish drying. We’ve stayed here several times and normally our experience is much better.
Taylor
ทริปกับครอบครัว 4 คืน
10/10
Jung-Joo
ทริป 3 คืน
10/10
Great placevwith comfortable beds. We enjoyed our stay.
Great place , Friendly Staff, could use fresh coffee I
Brian
ทริปธุรกิจ 1 คืน
10/10
David
ทริป 1 คืน
8/10
Had a family get together, in town for 2 nights. Hotel was comfortable, clean, and provided a satisfying breakfast. The negative was parking, stales very small even for a compact car. The bottles of shampoo, conditioner, etc., very small, difficult to get product out of bottle. I have seen bottles attached to the wall of shower, which are refillable. I feel this is a better way with environmental concerns and a more user friendly for customers.
donald
ทริปกับครอบครัว 2 คืน
6/10
We have stayed at this property a few times and have always been very happy with our stays.
This time, the room we had looked a little worn and like it may need to be updated.
The worst part of our stay was around 9:00 am and my husband had gone to get some breakfast and I was sleeping. A maid opened the door and said "Hola?". This was 3 hours before check-out time and I thought it was very rude of her to open the door and holler in like that.
Pamela
ทริป 1 คืน
6/10
Front desk service was a very mixed bag. Night clerk was delightful. Everyone I interacted with between 9-10 was rude or dismissive. There was a loofah from the previous guest still in my room’s shower and wet spots on the carpet in entryway. Normally a great stay the past 4-6 times I’ve stay here so this was an unpleasant surprise.
Natalie
ทริป 2 คืน
10/10
The hotel was clean and comfortable with a nice sized room and plenty of room to move around. The bathroom was clean and the beds were fresh and clean. The breakfast was well stocked and everything was yummy.
When I got to my room, I walked in on two half-dressed people in the bed! Awkward to say the least! They said they had it booked for the next few days. I went back to the receptionist and told them about the humiliating experience, but they were blase and wrote it off like "that's not good: our system doesn't show anybody staying there", as if it were just a minor screw up. They gave me another room, but without an apology or explanation, how do I know this won't happen again?
Side note: one of their two elevators has been broken for (at least) two weeks, which can make for some lengthy waits to get back to your room. The one elevator that does work looked like a war zone by the morning I checked out.
The room I did end up getting was very nice and would get 5 stars on its own. It's just everything around it was questionable.
David
ทริป 1 คืน
10/10
Kun
ทริป 6 คืน
10/10
Samantha
ทริป 1 คืน
8/10
Krissy
ทริปกับครอบครัว 5 คืน
8/10
Stephanie
ทริป 1 คืน
10/10
Charity
ทริป 1 คืน
10/10
Great room, perfect for a staycation. Not really anywhere near downtown Bellevue without some highway driving. 10 min away from restaurants. Closer to lake Sammamish than downtown Bellevue.