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The Sens Tulum Riviera By Oasis

4.0 star property
All-inclusive beachfront resort with spa, near Akumal Beach

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for The Sens Tulum Riviera By Oasis

2 outdoor pools, free pool cabanas, pool umbrellas
Private beach, white sand, beach cabanas, beach umbrellas
Restaurant
Sauna, hot tub, steam room, body treatments, hydrotherapy, aromatherapy
Exterior

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Bar
  • Non-smoking
  • Spa
  • 24/7 front desk
  • Air conditioning
Main amenities
  • Daily housekeeping
  • On a private beach
  • 8 restaurants and 2 poolside bars
  • Full-service spa
  • 2 outdoor pools
  • Free children's club
  • Beach umbrellas
  • Beach cabanas
  • Beach towels
  • Children's pool
  • Beach bar
  • Swim-up bar
Feel at home
  • Children's pool
  • Children's club (free)
  • Playground on-site
  • Private bathroom
  • Terrace
  • Daily housekeeping
The price is ฿10,566
฿12,876 total
includes taxes & fees
19 Jan - 20 Jan

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Sens Ocean Front

Sens Ocean Front | Free minibar, in-room safe, desk, blackout curtains

Sens Ocean Front

Highlights

Air conditioning
Free minibar items
Flat-screen TV
Blackout curtains
Shower/bath combination
Private bathroom
Hairdryer
Free bottled water
  • 35 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Sens Standard

Sens Standard | Free minibar, in-room safe, desk, blackout curtains

Sens Standard

7.6 out of 10
Good
(4 reviews)

Highlights

Air conditioning
Free minibar items
Flat-screen TV
Blackout curtains
Shower/bath combination
Private bathroom
Hairdryer
Free bottled water
  • 35 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Sian Kaan Junior Suite

Sian Kaan Junior Suite | Free minibar, in-room safe, desk, blackout curtains

Sian Kaan Junior Suite

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Free minibar items
Flat-screen TV
Pillow menu
Separate bedroom
Blackout curtains
Shower/bath combination
Private bathroom
  • 35 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Sian Kaan Master Suite

Sian Kaan Master Suite | Free minibar, in-room safe, desk, blackout curtains

Sian Kaan Master Suite

7.4 out of 10
Good
(6 reviews)

Highlights

Air conditioning
Free minibar items
Flat-screen TV
Pillow menu
Blackout curtains
Shower/bath combination
Private bathroom
Hairdryer
  • 35.26 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Grand Oasis Tulum Riviera

Pool
Free breakfast
Spa
Free parking
7.2 out of 10, Good, (256)
The price is ฿9,187
฿11,208 total
includes taxes & fees
4 Feb - 5 Feb
Grand Oasis Tulum Riviera
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About the area

Map
Km 252 Carret. Chetumal - Pto. Juárez, Akumal, QROO, 77780

What's nearby

  • Riviera Maya Golf Club - 4 min drive
  • Aktun Chen - 4 min drive
  • Akumal Beach - 5 min drive
  • Yal-ku Lagoon - 9 min drive
  • Half Moon Bay - 12 min drive

Getting around

  • Tulum Intl. Airport (TQO) - 67 min drive
  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 76 min drive
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 27.3 miles/43.9 km

Restaurants

  • ‪Restaurant Kukulkan - ‬8 min drive
  • ‪Restaurante Yucatan - ‬10 min walk
  • ‪Restaurante Arlequin - ‬20 min walk
  • ‪Piscis snack bar - ‬9 min drive
  • ‪Los Corales - ‬9 min drive

About this property

The Sens Tulum Riviera By Oasis

Placing you only a five-minute drive from Akumal Beach, The Sens Tulum Riviera By Oasis offers a private beach where you can enjoy cabanas, beach umbrellas and beach massages. 2 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in hot stone massages, body wraps and aromatherapy. Dining choices include 8 restaurants, and the 2 poolside bars are great places to grab a cold drink. A free kid's club, a beach bar and a children's pool are other highlights at this all-inclusive resort. Fellow travellers love the helpful staff.

All-inclusive

This resort is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 132 units
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: midnight
    • Minimum check-in age – 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival
    • This property doesn't offer after-hours check-in
    • When a room reservation includes a return airport transfer at no charge, it’s essential to contact the property 1 week prior to the arrival. This service is service subject to availability & previous confirmation.
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cots (infant beds)
    • Free children's club
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas (1-device limit)
    • Free WiFi in rooms (1-device limit)
LOCAL_PARKING

Parking

    • Free uncovered on-site self-parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • 8 restaurants
  • 2 poolside bars
  • Beach bar
  • Swim-up bar
  • Coffee shop

Travelling with children

  • Free children's club
  • Children's pool
  • Playground
  • Lifeguard on-site

What to do

  • On a private beach
  • Beach volleyball
  • Kayaking
  • Snorkelling
  • Bike rentals nearby
  • Ecotours nearby
  • Hiking/biking trails nearby
  • Parasailing nearby
  • Zip-lining nearby

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Beach cabanas (surcharge)
  • Free pool cabanas
  • Beach towels
  • Beach umbrellas
  • Golf cart on-site
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • Terrace
  • Adjacent to a golf course
  • 2 outdoor pools
  • Full-service spa

Room amenities

Be entertained

  • 42-inch flat-screen TV
  • Films for purchase

Home comfort

  • Air conditioning
  • Free stocked minibar
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi (1-device limit)

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the resort's full-service spa, Kin Ha. Massages are available on the beach and in the spa. Other services include hot stone massages, facials and body wraps. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: USD 2.63 per accommodation, per night
When a room reservation includes a return airport transfer at no charge, it’s essential to contact the property 1 week prior the arrival. This service is service subject to availability & previous confirmation.

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property does not have lifts.
This property accepts credit cards. Cash is not accepted.

Also known as

The Sens Tulum Riviera
The Sens Tulum Riviera By Oasis Akumal
The Sens Tulum Riviera By Oasis All Inclusive
The Sens Tulum Riviera By Oasis All-inclusive property
The Sens Tulum Riviera By Oasis All-inclusive property Akumal

Frequently asked questions

Does The Sens Tulum Riviera By Oasis offer free cancellation for a full refund?
Yes, The Sens Tulum Riviera By Oasis does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at The Sens Tulum Riviera By Oasis?
Yes, there are 2 outdoor pools and a children's pool.
Are pets allowed at The Sens Tulum Riviera By Oasis?
Sorry, pets aren't allowed.
Is parking offered on site at The Sens Tulum Riviera By Oasis?
Yes, there's free self parking.
What are the check-in and check-out times at The Sens Tulum Riviera By Oasis?
Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is noon.
What is there to do at The Sens Tulum Riviera By Oasis and nearby?
Have fun with on-site activities such as kayaking, snorkelling and volleyball. Additional recreation nearby includes cave exploring and ecotours. Indulge in a treatment at the spa and enjoy a swim in one of the 2 outdoor swimming pools. The Sens Tulum Riviera By Oasis also has 2 poolside bars and a private beach, as well as spa services.
Are there restaurants at or near The Sens Tulum Riviera By Oasis?
Yes, there are 8 on-site restaurants.

The Sens Tulum Riviera By Oasis Reviews

Reviews

7.2

Good

7.2/10

Cleanliness

7.4/10

Staff & service

7.0/10

Amenities

6.6/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

2/10 Poor

Don’t do it
If you’d like a true Mexican experience including kidnapping extortion and just horrible customer service this is the place for you. They do t let you leave the property. They tell you one price and charge you double. They don’t have the rooms you booked available and they will yes you to death. Good luck oh and don’t forget to get hit by the golf carts
jack, 4-night trip with friends
Verified Hotels.com guest review

2/10 Poor

Don’t do it
If you’d like a true Mexican experience including kidnapping extortion and just horrible customer service this is the place for you. They do t let you leave the property. They tell you one price and charge you double. They don’t have the rooms you booked available and they will yes you to death. Good luck oh and don’t forget to get hit by the golf carts
jack, 1-night trip with friends
Verified Hotels.com guest review

4/10 Fair

After 3 consecutive days of going to the front desk and telling them my wifi wasn’t working and then being told “it must be your phone” even though it worked throughout the rest of the resort restaurant, in the water etc. I stopped going to them knowing I was pretty much going to be ignored. Try going 5 + days plus in todays world in a foreign country without service. Having to get up and talk out on the outskirts, no privacy etc.patio had slacks that was about to collapse when you walk on them very unstable. The reason for atleast 3 stars Miramar and Miramar terrazzo… food and service was excellent.. the only restaurant I would eat from . Buffett was hit or miss.. so last few days was Miramar no matter how long the wait was…more kid friendly than adult friendly unless you drink like a fish, no other real activities besides in the pool or the water. Nice views though, enjoyed the hammock. In all besides front desk and some updates needed on room etc it was ok.
Theodore, 5-night trip
Verified Hotels.com guest review

6/10 Good

El servicio:algunos buenos y otros aburridos, Lucia se esfuerza mucho para dar un buen servicio, pero el hotel tenía un desagua al mar que olía horrible pasando a la playa! Observamos eso pero ellos no están actuando correctamente! Los trabajadores trabajan sobre horas por falta de personal. La habitación tenía falta de mantenimiento, muchas cosas no estaban funcionando,la ducha mala. Estuvimos 11 días y la playa tiene muchas rocas para entrar al mar, y el agua se veía turbia. La comida no se sentía fresco, y siempre lo mismo. Tienen que mejorar en la atención y demás.
Fransisco Paco, 11-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Caroline, 7-night trip
Verified Expedia guest review

2/10 Poor

If I could give 0 stars to the service, would be me being nice. Horrible staff. I've been calling to ask for a refund but keep getting the runaround. I checked in on Friday and I was gone by Friday night. They claim I was never there and they keep questioning me like I am crazy about being there. Even though I spoke to Joanna, who claimed to be the manager, and have video proof of speaking to her about getting the refund, they claim they have no Joanna that works there and my reservation is nowhere to be found. A group of friends and I went to celebrate a bachelorette party and came to find out we were at a retirement home. Pool closed at 8 and the adult pool at 6. The only bar that was supposed to be open until 11 was done by 8. Nobody was serving and nobody was around the bar. So much for paying for all inclusive. They had the mini bar closed in the room and we had to wait 40 minutes for them to come and unlock it. The restaurant we ate at was good but the service was trash. The waitress was extremely rude. We got attacked by raccoons that hung around the pool. The showers in the rooms felt like swimming pools because the water wouldn't drain. I would NOT recommend staying here.
Jacqueline, 3-night trip with friends
Verified Expedia guest review

10/10 Exceptional

William J., 4-night trip
Verified Expedia guest review

10/10 Exceptional

Amazing resort!! Great service !! The staff is wonderful!!!
chereval, 3-night romance trip
Verified Expedia guest review

4/10 Fair

Stay was pretty good but two days in row we had room with out air conditioning and everything else was good but things was quiet good they didn’t have many options for food
chaitaliben, 4-night trip with friends
Verified Expedia guest review

4/10 Fair

Casandra, 9-night trip
Verified Expedia guest review

8/10 Very good

We had a bumpy start to our stay but ended on a high note! Bartenter Fernando is the best!!!
Cody, 7-night family trip
Verified Expedia guest review

2/10 Poor

Staff is not nice
Tim Bao, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

👌
Lilia, 4-night family trip
Verified Expedia guest review

6/10 Good

The ceilings in our room, main hallway and dining facilities were leaking. The power went out for about 30min our last day. The bathtub needed to be reglazed and the shower recaulked and the in room furniture was permanently stained. The sheets/towels had stains even though they were clean. We liked the adults only pool, painting and bracelet making activities along with the kayaks and paddle boards. The drinks were ok as was the food. The staff were all piloted but seemed a bit unstaffed. Hotel was under a major renovation with parts closed and the kids club and spa relocated. The mariachi band at the Mexican restaurant was great and the kareoke at the coffee bar was fun along with excellent espressos.
April, 4-night family trip
Verified Expedia guest review

2/10 Poor

Nothing like a picture Property is falling apart Not enough food options Staff is not friendly Checking in to long and rooms are not ready
Mustafa, 4-night family trip
Verified Expedia guest review

8/10 Very good

Property is perfect for families, staff is very friendly. Food was ok, was expecting it to be a lot better.
Carolina, 5-night family trip
Verified Expedia guest review

2/10 Poor

LOUSY INFORMATION!!!
Atrocious!!! Before Hurricane Beryl, the staff did nothing to inform travelers that transport would cease two days before landfall. No information nor warnings were given to guests!! Worst guest service!!! NEVER STAYING HERE AGAIN!!!
Roberto, 5-night family trip
Verified Hotels.com guest review

6/10 Good

Needs a lot of updating!!
Petra, 5-night family trip
Verified Expedia guest review

6/10 Good

The staff were amazing, the food and drinks were excellent. The shower in the room was horror movie scary. I did let the hotel know via survey, but they got back to me exactly when I checked out. The water wouldn’t even switch from faucet to shower. The toilet was rusty and old, the grout was moldy and dirty. The room was spacious. The pools were dirty. The beach had trash in the sand just sitting there for days.
Daria, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

this is a new resort beautiful & big we was treated so nice. all the staffs were friendly kind & outgoing people i didn’t want to leave 😢 . & while we was there we was told they’re building a club at the resort so i can’t wait to come back
odaly, 4-night trip with friends
Verified Expedia guest review

8/10 Very good

The beach is great and all the staff and restaurants are really good.
David, 4-night family trip
Verified Expedia guest review

6/10 Good

Driving up to the property, everything looks beautiful! The pools are nice and the beach is amazing. The food was not the greatest. The pools close extremely early by 8 pm!! The rooms are not what like the pictures show. Overall it was not a terrible hotel/experience.
Diana, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

WAYNE, 4-night trip
Verified Expedia guest review

2/10 Poor

This property needs serious repair—and a new chef. The food was awful. The room smelled like mold. The staff was great except for one lady at reception who rolled her eyes when I asked for a taxi.. not sure why. The beach was beautiful, and the gentleman who helped book trips was great. The worst part was my first night when a maintenance guy banged on my door while I was in the shower and insisted on coming in. He spoke no English, and my Spanish was insufficient to understand why. I called the front desk and was told they would take 30 minutes to figure out why he was there! He walked around my room for 5 minutes, looked in the bathroom and closet and left. To this day I have no idea why. As a single traveler, it got me shaken. I will not be going back
Aleksandra, 5-night trip
Verified Expedia guest review

10/10 Exceptional

Sergio Llorente, 4-night trip
Verified Expedia guest review