When you stay at Quest Carlaw Park, you'll be a short five-minute drive from Auckland Ferry Terminal and University of Auckland. Guests can visit the fitness centre for a workout or grab a bite to eat at Sushi Tomi (Japanese), which is one of 2 restaurants and serves lunch and dinner. Also, Queen Street Shopping District and Queens Wharf are a short five-minute drive away. Fellow travellers love the helpful staff. The property is only a short walk to public transportation: The Strand Station is 14 minutes away.
Languages
Chinese (Mandarin), English, Indonesian, Portuguese, Spanish
At a glance
Hotel size
41 rooms
Arranged over 3 floors
Arriving/Leaving
Check-in start time: 2 PM; check-in end time: 9:00 PM
Express check-out available
Minimum check-in age – 18
Check-out time is 10 AM
Contactless check-out
Late check-out subject to availability
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
The property charges 3.5 per cent for credit card payments
The front desk is open Monday - Thursday (7 AM - 9 PM) and Friday - Friday (7 AM - 7 PM)
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
For more details, please contact the property using the information on the booking confirmation
Weekend reception hours are 8 AM-4 PM. Guests planning to arrive outside of normal check-in hours must contact this property in advance for check-in instructions.
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
Babysitting*
Pets
Pets not allowed
Internet
Free WiFi and wired internet access in public areas
Free WiFi in rooms
Parking
On-site self-parking (NZD 25.00 per day; includes in/out privileges)
Height restrictions apply for on-site parking
Other information
Smoke-free property
Property amenities
Food and drink
2 restaurants
3 coffee shops
Travelling with children
Children stay for free (see details)
Babysitting (surcharge)
What to do
Free use of nearby fitness centre
Working away
Business centre
Computer station
Services
Tour/ticket assistance
On-site car hire
Dry cleaning/laundry services
Luggage storage
Facilities
1 building/tower
Built in 2009
Safe-deposit box at front desk
Fitness centre
4 outdoor tennis courts
Accessibility
Lift
Room amenities
Be entertained
LCD television
Premium satellite channels
Home comfort
Air conditioning (climate-controlled)
Coffee/tea maker
Electric kettle
Iron/ironing board
Washer and dryer
Sleep well
Alarm clock
Cot/infant bed (surcharge)
Rollaway/extra bed (surcharge)
Bed sheets provided
What to enjoy
Separate dining area
Separate sitting area
Freshen up
Private bathroom
Shower only
Free toiletries
Hairdryer
Towels
Stay connected
Free WiFi
Phone
Food and drink
Full-sized fridge/freezer
Microwave
Kitchen
Stovetop
Toaster
Cookware, dishes and utensils
Dishwasher
More
Daily housekeeping
In-room safe
Special features
Dining
Sushi Tomi (Japanese) – This restaurant serves lunch and dinner.
Covo (Italian) – This restaurant serves breakfast, lunch and dinner. Open selected days.
Fees & policies
Refundable deposits
Breakage deposit: NZD 300.00 per stay
Optional extras
Late check-out can be arranged for an extra charge (subject to availability)
Credit card charges are subject to an extra charge of 3.5 per cent
Children & extra beds
Babysitting is available for an extra charge
Cots/infant beds are available for NZD 20.0 per night
Rollaway beds are available for NZD 40.0 per day
Parking
Self-parking costs NZD 25.00 per day with in/out privileges
Parking height restrictions apply
Policies
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
This property is professionally cleaned.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Carlaw Park
Carlaw Park Quest
Quest Carlaw
Quest Carlaw Park
Quest Carlaw Park Apartment
Quest Carlaw Park Apartment Auckland
Quest Carlaw Park Auckland
Quest Carlaw Park Auckland, New Zealand
Quest Carlaw Park Hotel
Quest Carlaw Park Auckland
Quest Carlaw Park Hotel Auckland
Frequently asked questions
Does Quest Carlaw Park offer free cancellation for a full refund?
Yes, Quest Carlaw Park does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Quest Carlaw Park?
Sorry, pets aren't allowed.
Is parking offered on site at Quest Carlaw Park?
Yes. Self-parking costs NZD 25.00 per day.
What are the check-in and check-out times at Quest Carlaw Park?
Check-in start time: 2 PM; check-in end time: 9:00 PM. Check-out time is 10 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-out are available.
Is there an on-site casino at Quest Carlaw Park?
No, this hotel doesn't have a casino, but SkyCity Casino (20-min walk) is nearby.
What is there to do at Quest Carlaw Park and nearby?
Practise your swing on the tennis courts. Quest Carlaw Park also has a fitness centre.
Are there restaurants at or near Quest Carlaw Park?
Yes, there are 2 on-site restaurants.
Does Quest Carlaw Park have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchen is available in every room, and also includes a coffee maker, a toaster and cookware.
What's the area around Quest Carlaw Park like?
Quest Carlaw Park is in Parnell, a short 1-minute walk from University of Auckland and 15 minutes' walk from Queen Street Shopping District.
Quest Carlaw Park Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.0/10
Staff & service
9.0/10
Amenities
9.2/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
10/10 Exceptional
17 Sep 2024
Great property for our stay to go to Spark Arena - easy distance to walk.
Staff are great and helpful and very welcoming.
Easy car parking as it is attached.
Ear plugs provided in case traffic noise an issue but didnt bother us.
Great to have a hotel that still provides "normal" milk (ie not powdered) with ample selection of tea, coffee, sugar, hit chocolate and even a biscuit.
Overall a great place to stay.
Paul
Paul, 1-night trip
Verified Expedia guest review
10/10 Exceptional
8 Sep 2024
always a pleasure to stay at this hotel so close to Auckland University Carlaw our son , we have our own space to relax in yet we are only 3min walk to his front door , it has been our port of call over the last few visits
Mana
Mana, 1-night family trip
Verified Expedia guest review
4/10 Fair
5 Sep 2024
We stayed 4 nights at the hotel, during those days our room wasn’t vacuumed and we only had a small pocket tissue - there were no tissue box in the room. The toilet door made loud sounds when opening and closing. Shower water was rather warm not hot and very weak.
Ryoko
Ryoko, 4-night family trip
Verified Expedia guest review
10/10 Exceptional
18 Aug 2024
Excellent and spacious, highly recommend
Trudie
Trudie, 1-night trip
Verified Expedia guest review
10/10 Exceptional
10 Aug 2024
The apartment was clean and spacious. Area was quiet and safe.
Ryan
Ryan, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
31 Jul 2024
Excellent location at Carlaw Park. Super friendly, and the Italian restaurant downstairs is top-notch. :)
Kim
Kim, 2-night family trip
Verified Expedia guest review
8/10 Very good
14 Jul 2024
Close to Auckland University. Our Daughter is staying
Mike
Mike, 1-night romance trip
Verified Expedia guest review
8/10 Very good
11 Jul 2024
Convenient if you are going to spark arena just a walk 10 min max walk
Place was great and clean the only issue I had was that the tap on the shower was nearly falling off and we booked parking but she did not tell us what level just in quest parking so had to call from the car park after looking for 15 mins in the end a person got back to us and the directions was easy - be good for reception to tell people when they check in that the parking for quest is on the 1 st level in the cage on the right hand side as you go in - simple and will stop people driving around - otherwise great stay easy to get to and from
KT
KT, 1-night trip
Verified Expedia guest review
8/10 Very good
5 Jul 2024
Kelvin
Kelvin, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
2 Jul 2024
Back again
Easy, central, clean, dependable service.
Rena
Rena, 2-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
21 Jun 2024
Great friendly service and a very good central location without being too busy
Darrin
Darrin, 1-night business trip
Verified Wotif guest review
10/10 Exceptional
11 Jun 2024
A K
A K, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
21 May 2024
Absolutely beautiful accommodations that were spacious enough for our family of 4 to feel right at home. Comfortable beds, immaculate bathrooms, washer AND dryer (one of only 2 places we stayed in NZ that had one available), full sized fridge in a well-appointed kitchen and smart tv which my sons appreciated. Walkable to nice dining options and the Auckland War Memorial Museum. Easy in/out parking for reasonable daily fee. Housekeeping came daily which was a surprise since most places no longer do this. Would love to stay here again if in Auckland, highly recommend!!!
Stacy
Stacy, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
1 May 2024
Good spacious 2 bedroom apartment. I liked you could open the doors windows and have fresh air as hotel rooms can be hot. Good bathrooms. Staff were friendly and very helpful.
Angela
Angela, 2-night family trip
Verified Wotif guest review
10/10 Exceptional
25 Apr 2024
Large room, excellent staff
Daphne
Daphne, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
25 Apr 2024
We arrived after hours and left early. The room was excellent and location perfect for attending the ANZAC dawn service at the Auckland Museum
Elizabeth
Elizabeth, 1-night family trip
Verified Expedia guest review
8/10 Very good
20 Apr 2024
Around good, what we needed for a gig at spark arena.
lance
lance, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
7 Apr 2024
Nice property, very clean.
Erin
Erin, 1-night romance trip
Verified Expedia guest review
8/10 Very good
25 Mar 2024
Jason
Jason, 1-night business trip
Verified Hotels.com guest review
8/10 Very good
22 Mar 2024
Ian
Ian, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
21 Mar 2024
This accommodation had everything needed for a quite central Auckland stay. Easily located, nice and central and very quite overnight and in the morning. Would highly recommend for business or personal needs.
Shannon
Shannon, 1-night trip
Verified Expedia guest review
10/10 Exceptional
17 Mar 2024
Nice
Fantastic apartment style with fridge, stove, microwave. Including silverware, dish soap and laundry soap. Only thing to note is a good uphill walk from cafes & restaurants and right around hotel business/ student area that closes on weekends.
Kathryn
Kathryn, 1-night trip
Verified Hotels.com guest review
8/10 Very good
17 Mar 2024
Great staff and overall a good place to stay in central Auckland.
Caroline
Caroline, 1-night trip
Verified Expedia guest review
10/10 Exceptional
10 Mar 2024
Excellent friendly team, comfortable clean room and facilities, and loved meeting Carlos at reception.
My only criticism is there's not good water pressure in the shower. Otherwise hard to fault.