In the heart of Gatlinburg, MainStay Suites Gatlinburg Downtown Area offers a warm welcome with an indoor pool, a cozy firepit, and convenient laundry facilities. Guests can connect to WiFi in-room or stay productive at the business center while enjoying coffee and tea in the lobby; previous guests rave about the helpful staff.
Reviews
9.09.0 out of 10
Wonderful
Popular amenities
24/7 front desk
Gym
Laundry facilities
Pool
Air conditioning
Free parking
Main amenities (11)
Housekeeping (on request)
Indoor pool
Fitness centre
Business centre
24-hour front desk
Coffee/tea in a common area
Computer station
Corner/local shop
Water dispenser
Self-serve laundry
TV in a common area
Feel at home (6)
Kitchen
Premium TV channels
Laundry facilities
Coffee/tea maker
Blackout curtains
Lift
The current price is ฿2,200
฿2,200
฿2,480 total
includes taxes & fees
13 Aug - 14 Aug
Room options
Available filters for rooms
Showing 9 of 9 rooms
View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Accessible Tub)
Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Accessible Tub)
8.08.0 out of 10
Very good
1 review
(1 review)
Highlights
Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
Separate bedroom
Blackout curtains
Sofa bed
1 bedroom
Sleeps 4
1 King Bed and 1 Double Sofa Bed
View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Roll-In Shower)
Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Roll-In Shower)
8.08.0 out of 10
Very good
2 reviews
(2 reviews)
Highlights
Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
Separate bedroom
Blackout curtains
Private bathroom
1 bedroom
Sleeps 4
1 King Bed and 1 Double Sofa Bed
View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking
Suite, 1 King Bed with Sofa bed, Non Smoking
9.49.4 out of 10
Exceptional
9 reviews
(9 reviews)
Highlights
Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
Separate bedroom
Blackout curtains
Private bathroom
1 bedroom
Sleeps 4
1 King Bed and 1 Double Sofa Bed
View all photos for Suite, 2 Queen Beds, Accessible, Non Smoking (Accessible Tub)
Suite, 2 Queen Beds, Accessible, Non Smoking (Accessible Tub)
Highlights
Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
Separate bedroom
Blackout curtains
Private bathroom
1 bedroom
Sleeps 4
2 Queen Beds
View all photos for Suite, 2 Queen Beds, Accessible, Non Smoking (Accessible Tub)
Suite, 2 Queen Beds, Accessible, Non Smoking (Accessible Tub)
8.08.0 out of 10
Very good
3 reviews
(3 reviews)
Highlights
Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
Separate bedroom
Blackout curtains
Private bathroom
1 bedroom
Sleeps 4
2 Queen Beds
View all photos for Suite, Multiple Beds, Non Smoking
Suite, Multiple Beds, Non Smoking
8.68.6 out of 10
Excellent
26 reviews
(26 reviews)
Highlights
Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
Separate bedroom
Blackout curtains
Private bathroom
1 bedroom
Sleeps 6
2 Queen Beds and 1 Double Sofa Bed
View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking
Suite, 1 King Bed with Sofa bed, Non Smoking
9.89.8 out of 10
Exceptional
7 reviews
(7 reviews)
Highlights
Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
Separate bedroom
Blackout curtains
Sofa bed
1 bedroom
Sleeps 4
1 King Bed and 1 Double Sofa Bed
View all photos for Suite, Multiple Beds, Non Smoking (Larger Room)
Suite, Multiple Beds, Non Smoking (Larger Room)
Highlights
Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
Separate bedroom
Blackout curtains
Private bathroom
1 bedroom
Sleeps 6
2 Queen Beds and 1 Double Sofa Bed
View all photos for Suite, Multiple Beds, Non Smoking
Ripley's Aquarium of the Smokies - 3 min drive - 2.0 km
Anakeesta - 3 min drive - 2.0 km
Wild Bear Falls Indoor Water Park - 4 min drive - 2.7 km
SkyPark - 5 min drive - 2.7 km
Gatlinburg Convention Center - 5 min drive - 3.0 km
Getting around
Alcoa - Knoxville Airport (TYS) - 69 min drive
Restaurants
Cliff Top Grill & Bar - 4 min drive
Tennessee Cider Company - 4 min drive
Anakeesta Smokehouse - 5 min drive
Subway - 3 min drive
Ole Red - 3 min drive
About this property
MainStay Suites Gatlinburg Downtown Area
When you stay at MainStay Suites Gatlinburg Downtown Area, you'll be a short five-minute drive from Ripley's Aquarium of the Smokies and Anakeesta. You can get a workout in at the fitness centre, or take a dip in the indoor pool. Also, SkyPark and Gatlinburg Space Needle are a short five-minute drive away. Fellow travellers love the helpful staff.
Languages
English
At a glance
DONE
Hotel size
116 rooms
DONE
Arriving/Leaving
Check-in time starts at 3:00 PM
Express check-out available
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is 11:00 AM
Late check-out subject to availability
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
No cots (infant beds)
DONE
Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free on-site self-parking
DONE
Other information
Designated smoking areas
Property amenities
Food and drink
Coffee/tea in a common area
Water dispenser
Travelling with children
Local/corner shop
Working away
Business centre
Computer station
Services
24-hour front desk
Laundry facilities
Facilities
Built in 2023
Television in common areas
Fitness centre
An indoor pool
Firepit
Outdoor furniture
Accessibility
Braille/raised signage
Lift
Wheelchair-accessible path of travel
Wheelchair-accessible public bathroom
Wheelchair-accessible path to lift
Smooth flooring in public areas
Hardwood flooring in public areas
Room amenities
Be entertained
Flat-screen television
Premium TV channels
Home comfort
Climate-controlled air conditioning and heating
Coffee/tea maker
Iron/ironing board
Sleep well
Blackout curtains
Bed sheets provided
Freshen up
Bath only
Soap
Towels
Stay connected
Free WiFi
Free local calls
Food and drink
Full-sized fridge/freezer
Microwave
Kitchen
Toaster
Dishwasher
More
Housekeeping (on request)
Fees & policies
Optional extras
Late check-out can be arranged for an extra charge (subject to availability)
Policies
Noise-free guestrooms cannot be guaranteed.
Guests can rest easy knowing that there's a carbon monoxide detector and a smoke detector on-site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).
Also known as
Mainstay Suites
MainStay Suites Gatlinburg Downtown Area Hotel
MainStay Suites Gatlinburg Downtown Area Gatlinburg
MainStay Suites Gatlinburg Downtown Area Hotel Gatlinburg
Frequently asked questions
Does MainStay Suites Gatlinburg Downtown Area offer free cancellation for a full refund?
Yes, MainStay Suites Gatlinburg Downtown Area does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at MainStay Suites Gatlinburg Downtown Area?
Yes, there's an indoor pool.
Are pets allowed at MainStay Suites Gatlinburg Downtown Area?
Sorry, pets aren't allowed.
Is parking offered on site at MainStay Suites Gatlinburg Downtown Area?
Yes, there's free self parking.
What are the check-in and check-out times at MainStay Suites Gatlinburg Downtown Area?
You can check in starting at 3:00 PM. Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Express check-out is available.
What is there to do at MainStay Suites Gatlinburg Downtown Area and nearby?
MainStay Suites Gatlinburg Downtown Area has an indoor pool and a fitness centre.
Does MainStay Suites Gatlinburg Downtown Area have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchen is available in every room, and also includes a coffee maker, a toaster and a fridge.
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MainStay Suites Gatlinburg Downtown Area Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
9.2/10
Staff & service
8.8/10
Amenities
9.2/10
Property conditions & facilities
9.0/10
Eco-friendliness
Popular mentions
Room
Service staff
Breakfast
Location
Elevator
Kitchen
Bed
Desk
Coffee
Water
What guests liked
Breakfast was great and included in the motel price, with many guests praising its quality. (7 reviews)
From real guest reviews summarized by AI.
Reviews
10/10 Excellent
17 Jul 2025
Good place to stay
Pabitra
Pabitra, 4-night trip
10/10 Excellent
9 Jul 2025
Great value, location, spacious for family of 4, breakfast
Michael
Michael, 1-night trip
8/10 Good
3 Aug 2025
Nice quiet place.
Ryan
Ryan, 2-night trip
10/10 Excellent
27 Jul 2025
The hotel is clean very spacious in the lobby area and the room also , excellent condition and location ,the staff are very helpful,will love to visit again soon
Chuka
Chuka, 3-night trip
10/10 Excellent
1 Aug 2025
The staff is friendly . Nice quiet area and close to attractions. The roads and drive to the hotel is good.
Malik
Malik, 3-night trip
10/10 Excellent
3 Aug 2025
Continental breakfast was great beds as comfy. Area was quiet
Brian
Brian, 3-night trip
10/10 Excellent
6 Jul 2025
good place to stay..30 min walk distance to Gatlinburg downtown
Joanna
Joanna, 1-night trip
10/10 Excellent
18 Apr 2025
Great place to stay with family
Lachi
Lachi, 1-night trip
10/10 Excellent
21 Jul 2025
The staff was amazing and so friendly.... there was a tram stop to the left of the hotel... it was nice not having to drive back and forth
Kathryn
Kathryn, 6-night trip
10/10 Excellent
15 Jul 2025
Check in was simple. Staff was friendly. Rooms were CLEAN!
Amber
Amber, 5-night trip
10/10 Excellent
29 Jun 2025
The staff was great! They were all very helpful to a first time visitor. Highly recommend staying here.
Karin
Karin, 3-night trip
10/10 Excellent
15 Apr 2025
Enjoyable stay!
iris
iris, 2-night trip
10/10 Excellent
3 Apr 2025
Good place to stay.
NEMESIO
NEMESIO, 3-night trip
10/10 Excellent
3 Aug 2025
Nice
Pedro
Pedro, 1-night trip
10/10 Excellent
28 Jun 2025
Away from the business of the Main Street but easy access to trolley.
Elizabeth S
Elizabeth S, 1-night trip
10/10 Excellent
24 Jun 2025
It's kind of out of town but close enough to town.
Kimberly
Kimberly, 2-night trip
4/10 Poor
30 Jul 2025
Front desk staff was borderline rude
Hotel was noisy as heck
The only positive were the rooms were very clean and it was convenient to downtown Gatlinburg
Lorna Boone
Lorna Boone, 2-night trip
10/10 Excellent
12 Jul 2025
Everything was amazing....l will back again.
Ricardo
Ricardo, 1-night trip
10/10 Excellent
4 Jun 2025
Staff very friendly. Rooms extremely clean.
Lisa
Lisa, 2-night trip
10/10 Excellent
23 May 2025
Very comfortable room. Staff was extremely nice and helpful. Great location and price.
Tamara
Tamara, 2-night trip
8/10 Good
20 Jun 2025
Beautiful River View
Joe
Joe, 1-night trip
10/10 Excellent
29 Apr 2025
The staff was great!
Roxie
Roxie, 2-night trip
10/10 Excellent
30 May 2025
Beautiful hotel accommodations. Clean, quiet. Friendly staff. Nice breakfast
Rebecca
Rebecca, 2-night trip
10/10 Excellent
17 Jun 2025
Property and room was really clean and the staff was so helpful and the guy behind the counter was really helpful with whats good to do around there and how to get on trolley as well. I'd RECOMMEND this Property
Brian
Brian, 2-night trip
10/10 Excellent
20 Jun 2025
Excellent. Beautiful. Staff is very friendly. Loved it. Great hot/cold breakfast. Would stay there again.