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Silk Castle Hotel & Spa

4.0 star property
Hotel with restaurant, near Hoan Kiem Lake

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Silk Castle Hotel & Spa

Restaurant
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Deluxe Double Room, City View | Pillow-top beds, minibar, desk, soundproofing
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Property map

Reviews

8.0 out of 10

Very good

Popular amenities

  • Free breakfast
    Free breakfast
  • Airport transfer
    Airport transfer
  • Non-smoking
    Non-smoking
  • Spa
    Spa
  • Air conditioning
    Air conditioning
  • Laundry facilities
    Laundry facilities
Main amenities
  • Daily housekeeping
  • Restaurants
  • Coffee shop/cafe
  • Spa services
  • Airport shuttle
  • Terrace
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Front desk safe
  • Laundry service
  • Self-serve laundry
Feel at home
  • Television
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Lift
  • Minibar
The price is ฿1,155
฿1,310 total
includes taxes & fees
26 Nov - 27 Nov

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Deluxe Double Room, City View

Deluxe Double Room, City View | Pillow-top beds, minibar, desk, soundproofing

Deluxe Double Room, City View

Highlights

Soundproofed
Air conditioning
Mini-fridge
Flat-screen TV
Renovated in 2023
Pillow-top bed
Designer toiletries
Hairdryer
  • 18 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room, No Windows

Superior Double Room, No Windows | Pillow-top beds, minibar, desk, soundproofing

Superior Double Room, No Windows

Highlights

Soundproofed
Air conditioning
Mini-fridge
Flat-screen TV
Renovated in 2023
Pillow-top bed
Designer toiletries
Hairdryer
  • 17 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room, City View

Pillow-top beds, minibar, desk, soundproofing

Family Room, City View

Highlights

Soundproofed
Air conditioning
Mini-fridge
Flat-screen TV
Renovated in 2023
Pillow-top bed
Designer toiletries
Hairdryer
  • 31 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Large Single Bed

View all photos for Family Room

Family Room | Pillow-top beds, minibar, desk, soundproofing

Family Room

Highlights

Soundproofed
Air conditioning
Mini-fridge
Flat-screen TV
Renovated in 2023
Pillow-top bed
Designer toiletries
Hairdryer
  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Superior Twin Room, No Windows

Pillow-top beds, minibar, desk, soundproofing

Superior Twin Room, No Windows

Highlights

Soundproofed
Air conditioning
Mini-fridge
Flat-screen TV
Renovated in 2023
Pillow-top bed
Designer toiletries
Hairdryer
  • 17 sq m
  • Sleeps 2
  • 2 Large Single Beds

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The price is ฿1,287
฿1,459 total
includes taxes & fees
21 Dec - 22 Dec
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About the area

Map
52A Cau Go - Hang Bac - Hoan Kiem, Hanoi, 100000

What's nearby

  • Thang Long Water Puppet Theatre - 1 min walk - 0.2 km
  • Hoan Kiem Lake - 2 min walk - 0.3 km
  • Hanoi Old Town Night Market - 4 min walk - 0.4 km
  • Quan Chuong Gate - 9 min walk - 0.8 km
  • Hanoi Opera House - 14 min walk - 1.3 km

Getting around

  • Hanoi (HAN-Noi Bai Intl.) - 38 min drive
  • Hanoi Long Bien Station - 14 min walk
  • Hanoi Gia Lam Station - 14 min drive
  • Hanoi Railway Station - 21 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪Nộm Bò Khô Long Vi Dung - ‬1 min walk
  • ‪O’lake View Restaurant - ‬1 min walk
  • ‪Bánh Cuốn Nóng - ‬1 min walk
  • ‪Nom Thit Bo Kho - ‬1 min walk
  • ‪Cà Phê Chợ - ‬1 min walk

About this property

Silk Castle Hotel & Spa

When you stay at Silk Castle Hotel & Spa, you'll be in a fantastic location, only a five-minute walk from Hoan Kiem Lake and Thang Long Water Puppet Theatre. You can indulge in body wraps or manicures and pedicures, then grab a bite to eat at the coffee shop/cafe. Also, Hanoi Old Town Night Market and St. Joseph's Cathedral of Hanoi are within a short 10-minute walk.

Languages

English, Vietnamese

At a glance

Hotel size

  • 30 rooms
  • Arranged over 9 floors

Arriving/Leaving

  • Check-in start time: 2:00 PM; check-in end time: anytime
  • Minimum check-in age – 18
  • Check-out time is 11:30 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free Wi-Fi in rooms (speed: 500+ Mbps (good for 6+ people or 10+ devices))

Parking

  • No on-site parking

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:00 AM–10:00 AM
  • Restaurant
  • Coffee shop
  • Coffee/tea in a common area

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • Built in 2022
  • Safe-deposit box at front desk
  • Terrace
  • Spa services
  • Lockers available
  • Traditional architecture

Accessibility

  • Lift
  • Lift door width (centimetres): 200
  • Closed-captioned TV
  • Visual fire alarm
  • Well-lit path to entrance
  • Tile flooring in public areas
  • Hardwood flooring in public areas
  • Hardwood flooring in room

Room amenities

Be entertained

  • 40-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Electric kettle
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Soundproofed rooms
  • Pillow-top mattress
  • Bed sheets provided

Freshen up

  • Hydromassage shower head
  • Shower only
  • Bidet
  • Designer toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Desk
  • Complimentary wireless Internet access (speed of 500+ Mbps (good for 6+ people or 10+ devices))
  • Desk chair
  • Printer

Food and drink

  • Mini fridge
  • Free bottled water
  • Paper towels

More

  • Daily housekeeping
  • Local maps

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. Services include facials, body wraps, body scrubs and body treatments.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of VND 450000 per vehicle (one-way. Maximum occupancy 4)

Children & extra beds

  • Airport shuttle service for children up to age 6 costs VND 250000 (one-way)

Policies

This property accepts credit cards and debit cards. Cash is not accepted.
Cashless transactions are available.

Also known as

Silk Castle Hotel Spa
Silk Castle Hotel & Spa Hotel
Silk Castle Hotel & Spa Hanoi
Silk Castle Hotel & Spa Hotel Hanoi

Frequently asked questions

Does Silk Castle Hotel & Spa offer free cancellation for a full refund?
Yes, Silk Castle Hotel & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Silk Castle Hotel & Spa?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Silk Castle Hotel & Spa?
Sorry, there's no on-site parking at Silk Castle Hotel & Spa.
Is an airport shuttle service offered by Silk Castle Hotel & Spa?
Yes, an airport shuttle is available. The charge is VND 450000 per vehicle one-way.
What are the check-in and check-out times at Silk Castle Hotel & Spa?
Check-in start time: 2:00 PM; check-in end time: anytime. Check-out time is 11:30 AM.
What is there to do at Silk Castle Hotel & Spa and nearby?
Silk Castle Hotel & Spa has spa services.
Are there restaurants at or near Silk Castle Hotel & Spa?
Yes, there's an on-site restaurant.
What's the area around Silk Castle Hotel & Spa like?
Silk Castle Hotel & Spa is in Old Quarter, a short 2-minute walk from Hoan Kiem Lake and 4 minutes' walk from Hanoi Old Town Night Market.

Silk Castle Hotel & Spa Reviews

Reviews

8.0

Very good

8.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

7.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Good

Work being carried out
The room was nice and the hotel is in a good locations. We also enjoyed the breakfast. However, it was disappointing to find out that work is being carried out on the roof of the property, that meant drilling noise and other loud construction noises began at 6:30am every day and did not end until 6pm. Would have been nice to have been told about this so we could have cancelled our booking and gone elsewhere, or at least known why we were being woken up to such loud banging noises!
Maisie, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

JAKE, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Jake, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Kohei, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Nice affordable hotel. Great staff
Carl, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Good location for old quarter
This hotel was perfect location in the old quarter next to the lake and many restaurants and cafes. Swtea was really helpful in providing suggestions of where to eat and helping organise a massage with the staff. Also pepper was very friendly and able to help with booking trips and travel.
James, 4-night trip
Verified Hotels.com guest review

4/10 Fair

Very basic hotel , smell of damp. Room small as was toilet& basic shower straight to floor. No great amenities. Breakfast was great included but didn’t have. A quick overnight stay before traveling. Cheap and it reflected it. Would I use again- no. I’d pay a little bit more for comfort & facilities.
Martin, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Dzung pepper was extremely friendly, kind and helpful with everything! The front receptionist answered all questions and the door holder works so hard! It was an amazing experience and everyone would enjoy!
Johnny, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

N/A
Bud, 3-night family trip
Verified Orbitz guest review

10/10 Exceptional

Great hotel in a perfect location. The staff was wonderful and always ready to help. You can also book tours at great prices.
Joshua, 4-night trip
Verified Expedia guest review

2/10 Poor

JONGHO, 1-night trip
Verified Hotels.com guest review

6/10 Good

Bathroom smiley, rooms very narrow no room for luggage to put and open
Rashmikant, 2-night trip with friends
Verified Expedia guest review

8/10 Very good

Staff very pleasant and endlessly helpful with recommendations and bookings.
Alistair, 4-night trip
Verified Expedia guest review

4/10 Fair

3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Daniel, 1-night trip
Verified Hotels.com guest review

2/10 Poor

화장실에서 청소안한 공용 화장실 냄새나요`
로컬 분위기 즐기고 싶은 사람에게는 최적입니다. 그러나 화장실 냄새 환장하네요 입실할때는 무슨 약품을 뿌렸는지 냄새가 안났는데, 외부에 한번 갔다오니 몇일 청소안한 공중화장실 냄새가 납니다. 조치하라니 방향제 같은거 뿌려주고 좀 있으면 안날거라고, 도버히 못참아서 방바꿔 달랬더니 우여곡절 긑에 바꾸긴 했는데, 많이 덜하긴 했는데 역시 방향제로 유지되고 있었어요~ 인도인들이 싼맛에 많이 머무는듯 해요. 다신 가고 싶지 않았어요~
YUNCHUL, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

初めてのベトナム旅行でしたが、全てのスタッフが、その時々の問題を、素早く、的確に、また、フレンドリーに、解決してくれました。このホテルのスタッフがいなければ、初めての旅行は、快適なものにならなかったでしょう。 とてもいいホテルマンが、揃っています。ありがとう御座いました。
Katsumi, 1-night trip
Verified Expedia guest review

4/10 Fair

Nice location, free breakfast
部屋は思ったより狭かった。朝食会場の隣の部屋だったので、朝スタッフが準備をする音がうるさかった。 朝食は期待ハズレだったが、無料なので仕方ない。朝食は頼めばオムレツやフォーも食べられます。 泊まる日数分、無料の水がもらえます。1本はキャップの蓋が開いていたと思うのでよく注意した方が良いと思う。 部屋のヘアドライヤーは、コードが短すぎた。
3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Cubas, 1-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Cubas, 1-night trip with friends
Verified Expedia guest review

10/10 Exceptional

· Phillip, our host, and the Silk castle Hotel treated us great. We had researched an itinerary for our time in Hanoi and Phillip reached out prior to our trip and made it a reality with very little stress involved. The value was excellent. All our guides were knowledgeable, kind and spoke fluent English. The arraigned transport was top notch. There wasn’t a moment we felt that we had too much on our plate or too little. right across the alley was Suong Pho which became our preferred way to start the day. The hotel was centrally located in the Old Quarter making everything easy to walk to. We felt safe throughout our stay. Phillip and his family were responsive to any matter of request or question. I had sprained my ankle prior to our arrival and after a long day adventuring in Ninh Binh it was very swollen and painful. I had casually asked Phillip where I could find some ice. He proceeded to hop on his Scooter and was back in a matter of minutes with large bag for which he didn’t even ask for reimbursement. He upgraded our accommodations for our last two nights, per his recommendation, and we found that hotel to exceed our expectations. Overall we were very satisfied with the full line of service provided by Phillip and his family. Our only regret was that we were unable to make it to his invitation for rice wine and a home cooked meal.
philip, 1-night trip with friends
Verified Expedia guest review