Our stay was pretty good. Exceptional Shout out to Megan who made our check in quick & smoothly. Fableen who made our breakfast experience great. Mason who helped me to check if possible to do early check-in.
Maria
ทริปกับครอบครัว 1 คืน
8/10
Room was not ready on time, apparently there was a staffing issue with housekeeping.
Awoken in middle of night by yelling outside. Not uncommon in downtown Nanaimo but perhaps better window soundproofing would have helped.
Otherwise a nice hotel up to the usual Marriott standards.
Greg
ทริปธุรกิจ 1 คืน
10/10
The stay was amazing , slept great . I did not like the powder for creamer ,they did bring some creamer when asked . Due to their eco standards ,the condiments were not replenished or garbage emptied daily . We did have to ask for those needs to be met . Normally the garbage would not be a issue. We did have a toddler with us . Diapers and wipes .The staff was great, the pool was fun. Hot tub is lacking jet power . All in all ,excellent ++stay .
Pamela
ทริปกับครอบครัว 3 คืน
8/10
Nico
ทริป 1 คืน
10/10
Cristina
ทริป 1 คืน
10/10
Andy
ทริปธุรกิจ 1 คืน
8/10
Catherine
ทริป 1 คืน
10/10
Destiny
ทริป 1 คืน
10/10
ผู้เข้าพักจริง
ทริป 2 คืน
6/10
Bed was terrible! Soft in middle; kept rolling toward centre of mattress. Too bad because otherwise room was lovely.
Laura
ทริปกับครอบครัว 1 คืน
10/10
Great stay in a very convenient location!
Charles
ทริป 1 คืน
6/10
I absolutely love this hotel but I have decided I probably won’t stay at it again just for the simple fact that it didn’t supply bottled water. I have a couple ill illnesses that I deal with and I need to take medication almost 4 times a day and then at bedtime, so it’s nice to have bottled water and I have never been at a hotel yet where they didn’t have it This being sad they did have it downstairs but I had to pay nearly $10 for four bottles and I just really found that I stayed at a hotel that was more than other hotels. I’ve stayed at in Nanaimo before and I would’ve expected. They would’ve had bottled water fortheir customers. Maybe it’s something that you should ask at the front desk if people need any water because I need water it’s not an effect. Their customers. Maybe it’s something that you should ask at the front desk if people need any water because I need water it’s not just being there and not being drank or having a couple sips out of it and being wasted! I do not drink water out of a tap. I haven’t in years and that’s also for reasons to do with auto immune so I just feel like that no water being there in our room was very strange and I haven’t seen this yet if this is the new up-and-coming wayto not waste water bottles I get it but then let people know. Please let people know because the pills that I take at night time I need water to take them and I will not drink hotel water. I will not drink City water sorry if I sound like a prima donna. I’m not!!
catherine
ทริปกับครอบครัว 1 คืน
10/10
Washington
ทริป 1 คืน
8/10
Excellent place to say in Nanaimo. Check in can be painfully slow bu safe is friendly and courteous.
Mark
ทริปกับครอบครัว 1 คืน
8/10
Haleah
ทริป 1 คืน
4/10
It was clear that there was something or someone of a security concern nearby that was unsettling from the get go. I called and confirmed an early check in for between 1 to 2 however was not able to get jnto my room until 4:30. Most importantly and concerning is after being in the lounge area for 2-3 hours (after checking in and being in my room) i went to my room for the night and my door was open with the deadbolt switched over, which absolutely suggests someone was in there while i was in the lobby area. Coincidently the person i was travelling with advised they were not necassarily a supporter of the politician that we learned the following day was also staying there while conversing with another supposed guest of the Hotel. The "security" team for this person were so obvious depsite their best efforts and i have no doubt were in my room while i was not.When i approached the staff it was clear that they were not being honest about what had occurred and only offered to move me into another room. They missed the point entirely, if you'll allow someone to go into my initially reserved room why would another one be any different? I asked if they had cameras in the hallways so we could all determine whether my concerns were warranted and was told they do not, which is VERY hard to believe being a very new, modern, downtown hotel. I would never stay here again based on that alone.
ผู้เข้าพักจริง
ทริปธุรกิจ 1 คืน
8/10
Joelle
ทริป 1 คืน
6/10
Parking is in the parkade next to the hotel and charged @ $9.00 + GST per night.
Make sure your license plate number is clearly written on the piece of paper when checking in.
A typo was made when hotel staff entered my licence plate in the system and the next morning I found a ticket for a parking violation. The hotel did take care of the ticket, but it is a delay you don't need first thing in the morning when you are in a hurry to start your day.
ผู้เข้าพักจริง
ทริป 1 คืน
8/10
We were very disappointed to hear that the hot tub wasn’t working when we arrived. There was no indication that it wasn’t going to be working when we booked and it’s the number one reason for our stay. Other then that it was a great room and we ultimately enjoyed our stay.
Jzero
ทริปกับครอบครัว 2 คืน
10/10
Blessing
ทริป 1 คืน
10/10
Washington
ทริป 1 คืน
10/10
Clean and tidy
Jing
ทริป 1 คืน
10/10
Marletta
ทริปธุรกิจ 1 คืน
10/10
Newest hotel in Nanaimo. Fully meets expectations. So much walkable places to eat and visit nearby. Would stay here again