At Hotel Servigroup Castilla, you'll be a short five-minute drive from Llevant Beach and Benidorm Palace. After a workout at the fitness centre, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. Other features include a sauna, a steam room and a snack bar/deli.
Languages
English, Spanish
At a glance
Hotel size
132 rooms
Arranged over 11 floors
Arriving/Leaving
Check-in start time: noon; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
Contactless check-out
Late check-out subject to availability
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 4 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cots (infant beds)
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
On-site self-parking (EUR 13 per day)
Wheelchair-accessible parking on site
Free off-site parking within 820 ft
Other information
Smoke-free property
Property amenities
Food and drink
Restaurant
Bar/lounge
Room service (limited hours)
Snack bar/deli
What to do
Beach nearby
Services
24-hour front desk
Concierge services
Tour/ticket assistance
On-site car hire
Laundry facilities
Luggage storage
Multilingual staff
Pool loungers
Facilities
1 building/tower
Safe-deposit box at front desk
Garden
Terrace
Fitness centre
Sauna
Steam room
Accessibility
Wheelchair-accessible
Braille/raised signage
Lift
Wheelchair-accessible parking
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible restaurant
Room amenities
Be entertained
LCD television
Home comfort
Air conditioning
Sleep well
Bed sheets provided
What to enjoy
Balcony
Freshen up
Private bathroom
Shower only
Hairdryer
Towels
Stay connected
Desk
Free WiFi
More
Daily housekeeping
In-room safe
Special features
Dining
On-site venue – This buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
Fees & policies
Optional extras
Late check-out can be arranged for an extra charge (subject to availability)
Parking
Self-parking costs EUR 13 per day
Policies
On-site parties or group events are strictly prohibited.
This property accepts major credit cards, debit cards and cash.
Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.
A fee for a mandatory Christmas Day gala dinner is included in the total price displayed for stays on 25 December.
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Hotel Servigroup Castilla
Hotel Servigroup Castilla Benidorm
Servigroup Castilla
Servigroup Castilla Benidorm
Hotel Castilla Benidorm
Servigroup Castilla Hotel Benidorm
Servigroup Castilla Benidorm
Hotel Servigroup Castilla Hotel
Hotel Servigroup Castilla Benidorm
Hotel Servigroup Castilla Hotel Benidorm
Frequently asked questions
Are pets allowed at Hotel Servigroup Castilla?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Servigroup Castilla?
Yes. Self-parking costs EUR 13 per day.
What are the check-in and check-out times at Hotel Servigroup Castilla?
Check-in start time: noon; check-in end time: midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-out is available.
Is there an on-site casino at Hotel Servigroup Castilla?
No, this hotel doesn't have a casino, but Casino Mediterraneo Benidorm (16-min walk) is nearby.
What is there to do at Hotel Servigroup Castilla and nearby?
Hotel Servigroup Castilla has a sauna and a steam room, as well as a garden.
Are there restaurants at or near Hotel Servigroup Castilla?
Yes, there's an on-site restaurant that offers international cuisine.
Does Hotel Servigroup Castilla have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Hotel Servigroup Castilla like?
Hotel Servigroup Castilla is a short 8-minute walk from Llevant Beach and 18 minutes' walk from Poniente Beach.
Hotel Servigroup Castilla Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6/10
Cleanliness
9.4/10
Staff & service
9.2/10
Amenities
8.8/10
Property conditions & facilities
9.2/10
Eco-friendliness
Reviews
10/10 Exceptional
10 Nov 2024
Steph
Steph, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
21 Oct 2024
Richard
Richard, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
28 Aug 2024
Excellent value. As part of a stag group we wanted to be near the strip but didn't want to be involved in the mayhem at the hotel and this suited perfectly
Dale
Dale, 3-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
28 Jul 2024
Wonderful Stay at Castilla!!! Can’t stress enough how helpful, kind, and attentive all the staff is. Thank you Castilla crew for making my mother and I have a great stay in Benidorm.
Betsy
Betsy, 10-night family trip
Verified Expedia guest review
10/10 Exceptional
23 Jul 2024
Douglas
Douglas, 3-night trip
Verified Hotels.com guest review
8/10 Very good
22 Jul 2024
KEITH
KEITH, 9-night trip
Verified Hotels.com guest review
10/10 Exceptional
1 Jul 2024
Great hotel but restaurant pricey for food qity.
Christian
Christian, 3-night business trip
Verified Hotels.com guest review
6/10 Good
10 Jun 2024
Leigh
Leigh, 3-night trip
Verified Hotels.com guest review
6/10 Good
4 Jun 2024
Average
Good points was location, Hotel was clean, no charge for room safe.bad points were €7 charge for sauna, freezing cold pool that nobody went into,and at weekend noisy stag party in my level making a lot of noise at 4 am, otherwise a quiet hotel, staff were friendly.
John
John, 7-night trip
Verified Hotels.com guest review
10/10 Exceptional
2 Jun 2024
Colin
Colin, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
30 Apr 2024
Good value for money, staff were excellent. Breakfast was good. Location was good but still noisy in the evenings/, early hours of the morning.
Derek James
Derek James, 4-night trip
Verified Expedia guest review
10/10 Exceptional
21 Nov 2023
Hotel in perfect location for both quiet and busy area and within walking distance of beach
Staff are chatty and very helpful
Room cleaned every day
Breakfast is the best I have had in Benidorm and breakfast chef is amazing and will make fresh eggs and pancakes without being asked, definitely would return
Janette
Janette, 7-night family trip
Verified Expedia guest review
10/10 Exceptional
17 Sep 2023
The property was perfect for my stay. Great location, hotel was really good, the rooms were very comfortable with great air conditioning and facilities..
lee
lee, 4-night trip
Verified Expedia guest review
10/10 Exceptional
4 Aug 2023
PAUL
PAUL, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
2 Jul 2023
JOHN
JOHN, 5-night trip
Verified Hotels.com guest review
10/10 Exceptional
19 Jun 2023
Verified traveller
5-night trip with friends
Verified Hotels.com guest review
8/10 Very good
18 Jun 2023
darren
darren, 3-night trip
Verified Expedia guest review
6/10 Good
17 Jun 2023
Castilla
Location great staff great.
Food awful pool area poor
Amanda
Amanda, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
9 May 2023
Group holiday
Great location, close to bars, restaurants and old town but away from actual noisy parts of the resort
Michael
Michael, 3-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
29 Sep 2022
Overall excellent accomodation.
Well run hotel.
Robert
Robert, 7-night trip
Verified Expedia guest review
10/10 Exceptional
28 Nov 2021
t
t, 10-night trip
Verified Hotels.com guest review
10/10 Exceptional
22 Nov 2021
Hotel calypso
Wasnt in castilla was closed u put me in calypso was brilliant loved the place
Ian
Ian, 7-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
3 Jan 2020
Me and my partner was well looked after by friendly staff in all areas of the hotel. Made us feel like old friends to them. Food was amazing rooms were spotless. Defo coming back
Verified traveller
7-night trip
Verified Expedia guest review
10/10 Exceptional
18 Jul 2019
Another enjoyable stay.
This was our second stay at the Castilla and we will definitely be coming back for third stay... the room was immaculate and cleaned to a high standard every day. the food is very nice and fresh and hot with plenty of choice, and all the staff throughout the hotel are very friendly and helpful.
Paul
Paul, 6-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
28 May 2019
watch out for frount deask manger she not very
everything was good but because i book with u and not them i missed out on the welcome pack so dont know why thay treat gusts not the same bad bad bad we all pay the same price also one girl on frount deask very rude a lot of bulding going on next door no lie in