Absolutely loved everything about our stay at this hotel. The room was beautifully decorated and a most warm and welcoming space after a very long travel day. We arranged airport transfers through the hotel and couldn’t have been happier with the ease of connecting with the transfer service at the airport, as well as the outstanding and hospitable service we received from the staff at the transportation company. All hotel staff we encountered during our stay were friendly, knowledgeable, helpful and accommodating. Prior to our arrival, we corresponded with Sales and Marketing Manager, Tugba Basar, who helped us in the planning stages of our trip. It was so nice to meet her in person. She was so warm and welcoming and treated us like we were her personal guests. We enjoyed the magnificent breakfast both mornings on the rooftop. The food selection was amazing and delicious, all the while with attentive servers and a beautiful sea view. Enjoyed our morning chats with hostess, Melis Ekinci. We also enjoyed happy hour on the rooftop followed by room service that evening with the most delicious pasta my family has ever tasted! The location of this hotel is perfect…located in the middle of the old city, walking distance to many attractions, shops, and restaurants. I would highly recommend to anyone looking for a special place to stay in Istanbul and would absolutely book the hotel again for my family!