I do not explanó in detalla this hotel is very old including rooms therefore has to be very Hard cleaning to manita in.
CLAUDIA
ทริป 4 คืน
10/10
ผู้เข้าพักจริง
ทริป 4 คืน
10/10
Nos encantaaaaaa ! Gracias a todos los colaboradores, son geniales ! Siempre la pasamos espectacular por que hay muchas actividades todo el tiempo, comida todo el tiempo y la atención de todos es maravillosa
Fernanda
ทริปกับครอบครัว 4 คืน
8/10
Great choice of all inclusive restaurants and food options. Disappointed with the foul smell from coast due to excessive seaweed growth. Spa not included in the stay, incurring additional charges to access, if not having a massage or treatment.
Runvir Singh
ทริปกับครอบครัว 7 คืน
10/10
Fue una agradable experiencia,nuevamente, porque ya somos clientes frecuentes! El recibimiento en recepción por Alejandro fue muy amable y cortez . Lo mismo a Samuel, el área de Guest service que nos informaron y ayudaron en lo que necesitábamos !
Iracema
ทริปกับครอบครัว 2 คืน
10/10
Beautiful clean hotel with excellent service. The pools are pristine and privilege service gives you a wonderful Butler. I have had Carlos/Charly as a Butler several times. He is wonderful always checks on me to see if I need everything. He made all my dinner reservations. Charly is an excellent Butler. I have been at this hotel 10 times and plan to return.
Debra L
ทริป 4 คืน
8/10
ผู้เข้าพักจริง
ทริป 1 คืน
10/10
Excelente
pedro
ทริปกับครอบครัว 4 คืน
8/10
Great short stay
Niels
ทริป 1 คืน
8/10
Luz adriana
ทริปกับครอบครัว 3 คืน
6/10
Nice property. So so food. So so service. The food was not great and for some reason they kept telling us the restaurants were full even when they weren't. We had some members of the staff yell at us and giving us attitude of we asked for menu modifications. There were loud parties going on until late at night that kept us awake. Wouldn't recommend this place.
Manuel
ทริปกับเพื่อน 7 คืน
8/10
The food was the biggest disappointment, even at the a la carte restaurants. Restaurant staff seemed (especially the hostesses) disorganized and not motivated.
Route 66 was completely uneditable.
The Mexican hot dogs at the poolside bbq were the best food all week.
The room and view was very nice, but unfortunately I will not be returning to this resort.
Marc
ทริปโรแมนติก 7 คืน
10/10
The resort is Amazing we had a great time.
Kathryn
ทริปกับครอบครัว 5 คืน
8/10
Zagham Hussain
ทริป 3 คืน
8/10
Overall the resort was beautiful and we had a great time.
We did have a problem with the hotel remodeling the room next door to us and the paint fumes were so strong in our room we had to leave the door open. Our clothes even smell like it. We only had 2 nights there and didn’t want to have the hassle of moving rooms, but it was not a relaxing night sleep with the smell.
Danielle
8/10
The staff service was excellent.
Karen
ทริปกับครอบครัว 7 คืน
10/10
Alicia
ทริป 7 คืน
8/10
The stay was pleasant.
Navroop
ทริป 4 คืน
8/10
Very nice place
Francesco Pasquale
ทริป 4 คืน
10/10
Room was very spacious and clean
Friendly staff and lots of activities
Would highly recommend
Gina
ทริปโรแมนติก 14 คืน
2/10
We were very disappointed with our time at Ocean Coral. The day we arrived we were informed that starting at 3 pm to 7:30 there would be no food available. This is because you have to wake up at 8 am like youre at Disney world to try and get one of the seemingly 5 reservations available for each restaurant. So for everyone who checks in post 8 am prepare to be hungry. Or sit in your room for room service that may never come (happened 3 times) This was also couples with the staffs unwillingness to help and misinformation, we had multiple staff send us to two of the “no reservations” restaurants that were just completely closed that night. We had issue with the AC in one of the rooms where the screen on the wall would not even light up. They left us in a hot room over night then asked if maybe someone left the patio door open all night. Nope that wasn’t it. The hotels food is also completely inedible. All of it is unflavored and over cooked. The chicken breast used on the chicken sandwich is clearly a cutlet pounded within an inch of its life. To top it all off the rooms were infested with ants and unclean our shower was covered in hair the day we arrived. As well as over run by a family of raccoons who had absolutely no fear of people and I watched bite one guest. Over all not a great first all inclusive experience
Madeline
ทริปกับเพื่อน 4 คืน
8/10
The staff is excellent, all very friendly and attentive to your every request. Especially Juan and his staff, who took their time and provided excellent service at the Rura 66 restaurant. My congratulations and thanks to the chefs. Thank you for making this stay a pleasure.