I do not explanó in detalla this hotel is very old including rooms therefore has to be very Hard cleaning to manita in.
CLAUDIA
ทริป 4 คืน
10/10
ผู้เข้าพักจริง
ทริป 4 คืน
10/10
Nos encantaaaaaa ! Gracias a todos los colaboradores, son geniales ! Siempre la pasamos espectacular por que hay muchas actividades todo el tiempo, comida todo el tiempo y la atención de todos es maravillosa
Fernanda
ทริปกับครอบครัว 4 คืน
8/10
Great choice of all inclusive restaurants and food options. Disappointed with the foul smell from coast due to excessive seaweed growth. Spa not included in the stay, incurring additional charges to access, if not having a massage or treatment.
Runvir Singh
ทริปกับครอบครัว 7 คืน
10/10
Fue una agradable experiencia,nuevamente, porque ya somos clientes frecuentes! El recibimiento en recepción por Alejandro fue muy amable y cortez . Lo mismo a Samuel, el área de Guest service que nos informaron y ayudaron en lo que necesitábamos !
Iracema
ทริปกับครอบครัว 2 คืน
10/10
Beautiful clean hotel with excellent service. The pools are pristine and privilege service gives you a wonderful Butler. I have had Carlos/Charly as a Butler several times. He is wonderful always checks on me to see if I need everything. He made all my dinner reservations. Charly is an excellent Butler. I have been at this hotel 10 times and plan to return.
Debra L
ทริป 4 คืน
8/10
ผู้เข้าพักจริง
ทริป 1 คืน
10/10
Excelente
pedro
ทริปกับครอบครัว 4 คืน
8/10
Great short stay
Niels
ทริป 1 คืน
8/10
Luz adriana
ทริปกับครอบครัว 3 คืน
8/10
amy
ทริป 5 คืน
10/10
Excelente ubicación, en el hotel nos hicieron un cambio de zona a “el beso” ya que era una zona sin niños sin ningún costo !!!
Desde el momento en que entras la atención es muy buena, en los alimentos si considero que podrían mejorar, siento que le hace falta un poco de variedad, no de calidad, la comida es buena pero para el mercado nacional tiene un buen espacio para mejorar
Fernanda
ทริปโรแมนติก 3 คืน
10/10
SeongDo Mark
ทริป 4 คืน
6/10
Ojo!
No es un todo incluido real, hay dos niveles: el qué incluye alimentos y bebidas genéricas y el que incluye bebidas de marca.
Cuando te quejas de esta situación, te responden: usted no preguntó al hacer la reservación...
Pero cómo voy a preguntar lo que no sé!
Sí lo avisaran en su descripción, uno decidiría al hacer la reservación!
Mauricio de la entrada es super amable!
Galo Flores
ทริปกับครอบครัว 4 คืน
10/10
The stay at the resort was wonderful. The room we stayed in could use some updates in the bathroom but that wasn't a big deal for us. All staff at the resort are very kind and attentive. Everyone at the privileged lounge was exceptionally pleasant. The resort is well kept all around. Kids enjoyed the activites at the Daisy Club. Very family friendly place.
Svetlana
ทริปกับครอบครัว 7 คืน
10/10
The best place in Cancun. Food is extremely good. Property is lovely.
Laszlo
ทริป 5 คืน
10/10
Highly recommend beautiful experience
Grant
ทริปโรแมนติก 9 คืน
6/10
Property was dated, we couldn’t get dinner reservations and food in general was awful. Lots of times when food options were not available-no food available at the pool. Disappointing!
Susan Boulden
ทริปกับครอบครัว 4 คืน
10/10
Staff amazing, food and excellent, beach was great except for the seaweed - they cleaned it every single day but it just came back within a few hours. We thoroughly enjoyed our stay here - March 31, 2025 to April 7, 2025
Janis
ทริปกับครอบครัว 7 คืน
6/10
Nice property. So so food. So so service. The food was not great and for some reason they kept telling us the restaurants were full even when they weren't. We had some members of the staff yell at us and giving us attitude of we asked for menu modifications. There were loud parties going on until late at night that kept us awake. Wouldn't recommend this place.
Manuel
ทริปกับเพื่อน 7 คืน
8/10
The food was the biggest disappointment, even at the a la carte restaurants. Restaurant staff seemed (especially the hostesses) disorganized and not motivated.
Route 66 was completely uneditable.
The Mexican hot dogs at the poolside bbq were the best food all week.
The room and view was very nice, but unfortunately I will not be returning to this resort.