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Vila Galé Santa Cruz

4.0 star property
Santa Cruz hotel with 2 restaurants and spa

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Vila Galé Santa Cruz

Terrace/patio
Indoor pool, outdoor pool
Interior entrance
Lobby sitting area
Sauna, hot tub, steam room, Turkish bath/hammam, body treatments

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Free breakfast
    Free breakfast
  • 24/7 front desk
    24/7 front desk
  • Spa
    Spa
  • Gym
    Gym
  • Parking available
    Parking available
Main amenities
  • Daily housekeeping
  • Near the beach
  • 2 restaurants and 2 bars/lounges
  • Full-service spa
  • Indoor pool and outdoor pool
  • Free children's club
  • Fitness centre
  • Sauna
  • Steam room
  • Self parking
  • Hot tub
  • Pool bar
Feel at home
  • Babysitting (surcharge)
  • Children's club (free)
  • Playground on-site
  • Private bathroom
  • Garden
  • Terrace
The price is ฿4,009
฿4,313 total
includes taxes & fees
16 Dec - 17 Dec

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Twin Room, Sea View

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Twin Room, Sea View

Highlights

Furnished balcony
Air conditioning
LCD TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
Shower/bath combination
Hairdryer
  • 23 sq m
  • Sea view
  • Sleeps 2
  • 2 Single Beds

View all photos for Twin Room, Sea View (Single Use)

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Twin Room, Sea View (Single Use)

Highlights

Furnished balcony
Air conditioning
LCD TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
Shower/bath combination
Hairdryer
  • 23 sq m
  • Ocean view
  • Sleeps 1
  • 2 Single Beds

View all photos for Twin Room

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Twin Room

Highlights

Furnished balcony
Air conditioning
LCD TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
Shower/bath combination
Hairdryer
  • 23 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Twin Room (Single Use)

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Twin Room (Single Use)

Highlights

Furnished balcony
Air conditioning
LCD TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
Shower/bath combination
Hairdryer
  • 23 sq m
  • City view
  • Sleeps 1
  • 2 Single Beds

View all photos for Twin Room (with Extra Bed, 2 Adults + 1 Child)

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Twin Room (with Extra Bed, 2 Adults + 1 Child)

Highlights

Furnished balcony
Air conditioning
LCD TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
Shower/bath combination
Hairdryer
  • 23 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Premium Double or Twin Room, Sea View

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Premium Double or Twin Room, Sea View

Highlights

Furnished balcony
Air conditioning
Free minibar items
LCD TV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
Bathrobes
  • 23 sq m
  • Sea view
  • Sleeps 2
  • 2 Single Beds OR 1 Double Bed

View all photos for Twin Room, Sea View (with Extra Bed, 2 Adults + 1 Child)

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Twin Room, Sea View (with Extra Bed, 2 Adults + 1 Child)

Highlights

Furnished balcony
Air conditioning
LCD TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
Shower/bath combination
Hairdryer
  • 23 sq m
  • Sea view
  • Sleeps 3
  • 2 Single Beds

View all photos for Twin Room, Sea View (with Extra Bed, 3 Adults)

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Twin Room, Sea View (with Extra Bed, 3 Adults)

Highlights

Furnished balcony
Air conditioning
LCD TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
Shower/bath combination
Hairdryer
  • 23 sq m
  • Sea view
  • Sleeps 3
  • 2 Single Beds

View all photos for Family Room, 2 Bedrooms, 2 Bathrooms, Sea View

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Family Room, 2 Bedrooms, 2 Bathrooms, Sea View

Highlights

Furnished balcony
Air conditioning
LCD TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
Shower/bath combination
Hairdryer
  • 46 sq m
  • Sea view
  • Sleeps 4
  • 4 Single Beds

View all photos for Twin Room (with Extra Bed, 3 Adults)

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Twin Room (with Extra Bed, 3 Adults)

Highlights

Furnished balcony
Air conditioning
LCD TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
Shower/bath combination
Hairdryer
  • 23 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Premium Double Room Single Use, Sea View

View from room

Premium Double Room Single Use, Sea View

Highlights

Furnished balcony
Air conditioning
LCD TV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
Bathrobes
Shower/bath combination
  • 23 sq m
  • Sea view
  • Sleeps 1
  • 2 Single Beds OR 1 Double Bed

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About the area

Map
Rua de Sao Fernando, 5, Santa Cruz, 9100-157

What's nearby

  • Palmeiras Beach - 2 min walk - 0.2 km
  • Santo da Serra Golf Club - 9 min drive - 5.5 km
  • Machico Beach - 9 min drive - 5.8 km
  • Madeira Botanical Garden - 15 min drive - 15.2 km
  • Funchal Farmers Market - 16 min drive - 16.2 km

Getting around

  • Funchal (FNC-Cristiano Ronaldo) - 7 min drive

Restaurants

  • ‪Cockpit Restaurant Bar - ‬7 min drive
  • ‪Starbucks - ‬4 min drive
  • ‪Pizza Hut - ‬7 min drive
  • ‪Alameda - ‬2 min walk
  • ‪Doce Satisfação - Padaria e Pastelaria, Unipessoal - ‬2 min walk

About this property

Vila Galé Santa Cruz

Bring the kids when you stay at Vila Galé Santa Cruz in Santa Cruz and they can enjoy the free kids' club. You can grab a bite to eat at one of the 2 restaurants and visit the spa to be pampered with hot stone massages or body treatments. Other highlights at this eco-friendly hotel include 2 bars/lounges, an indoor pool and an outdoor pool.

All-inclusive

All-inclusive room rates at Vila Galé Santa Cruz are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Languages

English, French, German, Portuguese, Spanish

At a glance

Hotel size

  • 262 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in start time: 3:00 PM; check-in end time: 11:30 PM
  • Contactless check-in and check-out are available
  • Minimum check-in age – 18
  • Check-out time is noon
  • Contactless check-out

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)
  • Babysitting*
  • Free children's club

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site self-parking (EUR 10.00 per day)
  • On-site parking includes off-street options

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:30 AM–10:30 AM
  • 2 restaurants
  • 2 bars/lounges
  • Poolside bar
  • Room service (limited hours)

Travelling with children

  • Free children's club
  • Playground
  • Babysitting (surcharge)

What to do

  • Fitness classes
  • Shopping
  • Pool table
  • Beach nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Parasailing nearby
  • Scuba-diving nearby

Working away

  • Business centre
  • Meeting rooms
  • Conference space (9580 square feet)

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Limo or town car service
  • On-site car hire
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Bike hire

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Television in common areas
  • Fitness centre
  • An outdoor pool
  • An indoor pool
  • Arcade/games room
  • Full-service spa
  • Hot tub
  • Sauna
  • Steam room
  • Banquet hall

Accessibility

  • Lift
  • Wheelchair-accessible lounge

Room amenities

Be entertained

  • DVD player
  • LCD television
  • Digital TV channels

Home comfort

  • Air conditioning (climate-controlled)

Sleep well

  • Hypo-allergenic bedding
  • Blackout curtains
  • Bed sheets provided

What to enjoy

  • Furnished balcony

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include hot stone massages and body treatments. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam.

Dining

Versatil – On-site restaurant.
Inevitavel – This restaurant specialises in Italian cuisine.
Soul and Blues – On-site bar.
Euforia – On-site bar.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

Children & extra beds

  • Babysitting is available for an extra charge

Parking

  • Self-parking costs EUR 10.00 per day

Policies

Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
Property Registration Number 1012

Also known as

Santa Cruz Vila Gale
Vila Gale Hotel Santa Cruz
Vila Galé Hotel Santa Cruz
Vila Gale Madeira
Vila Galé Santa Cruz
Vila Gale Santa Cruz Hotel Santa Cruz
Vila Gale Santa Cruz Madeira
Vila Galé Santa Cruz Hotel
Vila Galé Santa Cruz Hotel
Vila Galé Santa Cruz Santa Cruz
Vila Galé Santa Cruz Hotel Santa Cruz

Frequently asked questions

Does Vila Galé Santa Cruz offer free cancellation for a full refund?
Yes, Vila Galé Santa Cruz does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Vila Galé Santa Cruz?
Yes, there's an indoor pool and an outdoor pool.
Are pets allowed at Vila Galé Santa Cruz?
Sorry, pets aren't allowed.
Is parking offered on site at Vila Galé Santa Cruz?
Yes. Self-parking costs EUR 10.00 per day.
What are the check-in and check-out times at Vila Galé Santa Cruz?
Check-in start time: 3:00 PM; check-in end time: 11:30 PM. Check-out time is noon. Contactless social distancing and check-out are available.
Is there an on-site casino at Vila Galé Santa Cruz?
No, this hotel doesn't have a casino, but Madeira Casino (18-min drive) is nearby.
What is there to do at Vila Galé Santa Cruz and nearby?
Have fun with activities such as hiking, parasailing and scuba-diving, and practise your swing at the nearby golf course. Additional recreation on-site includes fitness classes. Indulge in a treatment at the spa and soothe your senses in the hot tub. Vila Galé Santa Cruz also has 2 bars, an outdoor pool and a sauna, as well as a steam room, an arcade and a garden.
Are there restaurants at or near Vila Galé Santa Cruz?
Yes, there are 2 on-site restaurants, featuring Italian cuisine.
Does Vila Galé Santa Cruz have any outdoor private spaces?
Yes, every room features a furnished balcony.
What's the area around Vila Galé Santa Cruz like?
Vila Galé Santa Cruz is located a short 2-minute walk from Palmeiras Beach.

Vila Galé Santa Cruz Reviews

Reviews

8.8

Excellent

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Very good

David, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Airport Perfect!
This is our go to hotel when flying out of Madeira Island. Staff is extremely accommodating. Although we left for the airport at 3 AM, we were provided with a boxed breakfasts. It is only about a 10 minute cab ride to the airport and runs around 10 euros. Perfect and convenient.
Susan M, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Poor service no AC no hot water
1-night family trip
Verified Hotels.com guest review

8/10 Very good

Large, clean facility, close to restaurants and airport. Just a bit noisy.
Clare, 1-night romance trip
Verified Expedia guest review

8/10 Very good

Very quiet and convenient
Abhay, 2-night romance trip
Verified Expedia guest review

8/10 Very good

NEIL, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Fraser, 4-night trip
Verified Hotels.com guest review

2/10 Poor

Maria, 4-night trip
Verified Expedia guest review

6/10 Good

Staff need to smile a bit more and breakfast is not up to par. Paid less money at Four Views in Canico, Madeira and their breakfast is superior.
ALBERTO, 6-night family trip
Verified Expedia guest review

10/10 Exceptional

Meirav, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

David, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Ribert, 2-night trip
Verified Hotels.com guest review

6/10 Good

Comfortable, but boring
Hotel is super far from anything besides the airport. The breakfast, while included was not good. Better off saving the money and eating in town.
Michael, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Pleasant stay
Only stopped one night as we were flying out to the Azores the following day. Hotel nice, close to the airport (5mins in taxi), Santa Cruz is very pleasant to walk around, nice cafes/restaurants. The hotel staff are very friendly and helpful.
Alan, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

The creek that runs near the building was not clean! It smells at times . Has nothing to do with the property I. Want to thank you . I hope to be back soon! I enjoyed Thank you agian .
Manuel Aveiro, 20-night family trip
Verified Expedia guest review

10/10 Exceptional

Clean hotel with ocean view, 5 min from the airport
Leonid, 1-night family trip
Verified Orbitz guest review

10/10 Exceptional

Felisberto, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Beautiful property near the airport. We had a 5 am departure so we had to leave at 3 am. I recommend this property. Some staff at the front desk was not too friendly.
Dagmar, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Malgorzata, 1-night trip
Verified Hotels.com guest review

6/10 Good

We booked this due to its proxy to the airport (5 min drive) so was great on that. Overall it's sort of a "resort-style" hotel but just didn't hit the mark on actual service. Don't get me wrong, the hotel is nice, the views are great and right on the beach... it's just the beach is all rock and stone so you can't really use it. Then there is the town itself which is one of the smaller towns on the island and while it is cute, there is just nothing to do. There are about half a dozen cafe's type restaurants not much else to do so I would advise staying in Funchal unless you just need to be close to the airport. My main issue was that service felt kind of lacking and the food at the hotel itself was awful. We ordered room service breakfast which arrived at almost lunchtime and was nothing more than dry bread, bad coffee, and warm juice with no cups or mugs to drink said coffee or utensils to cut or spread anything... felt like leftovers from that morning. Then that night we tried the "Buffett" and oh lord... for $25 a person you get (and I'm sorry) but really bad cheap buffet food that was so unbelievably not worth it that we each got half a plate and just walked out knowing we did not even want to try anymore. I did not complain because I did not want to be rude and say how disappointing it was. In the end, I got the sense this was more of a local/European little honeymoon spot or something and not much of a business traveler hotel, especially since the WiFi cut out a lot.
Daniel, 3-night romance trip
Verified Expedia guest review

8/10 Very good

Beautiful, clean hotel. Mean on towels and water. Planes passed by frequently but not a problem for us,
Stephen, 3-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Beautiful pool area and view. Wonderful staff, working hard despite a shortage of available staff, the ones that were there were working really hard to make up for it.
Marrla, 4-night family trip
Verified Expedia guest review

6/10 Good

There was no room cleaning until we asked them to even then did not do a proper job cleaning .There was no kettle in the room so I asked the room cleaning lady she said No they do not provide in room. I asked in reception the Lady Chris gave me one straightaway. We booked half board the evening meal would not give us water unless we paid we have had HB before that included soft drinks water and tea/coffee very disappointed buffet choice was not great. They told us we must buy a cap when using the swimming pool which I think is unfair they should provide them as I have never come across paying for a swimming cap for men and women its their rules they should provide. The spa facilities have communication problem different staff tells you different things ie booking sauna steam room Jacuzzi towels etc just annoying really. The reception area is just dead and gloomy they put out some kind of refreshing drink there which always looks dirty and staled seem like its been there for days. The shuttle service was good . The staff at check in reception desk need to be more friendly approachable rather than being serious and finish with you as quick as possible. I must say the young Lady at the reception desk who works nights only 19 or 20 years of age was absolutely fantastic always listened helpful very professional she is 10 out of 10 she should be given a medal wishing her all the best in her very bright future she truly deserve. All in all it was ok not great but yeah thanks
Idriss, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Beautiful!
Christina, 1-night trip
Verified Expedia guest review

8/10 Very good

Stayed bed and breakfast. Good breakfast, something for everyone. Rooms are clean and comfortable. Tea and coffee making facilities would be a nice touch.
Karen, 7-night trip
Verified Hotels.com guest review