The Good-
- warm, friendly staff doing their best
- modern and clean building
- perfect location on a bluff
- plenty of parking
- cute beach bar
- beautiful lobby and pool areas
The Bad -
- breakfast not included and $$$$
- no almond/soy milk options
- no non-pork meats at breakfast
- no decaf coffee
- no local local juices or food
- Glass and porcelain plates at pool areas
- Housekeeping cleans rooms late
- No water stocked in room
The Ugly -
- No chairs/seating in the room…
- Pool area dangerous, especially for children. No barrier by pool that abuts a hill.
- For 3 of the 8 days we were there, there was no bartender or pool attendant at the pool all day
- Post rain bugs. There were a few infestations of flying bugs after rains that had to cleaned up in our room. There were no mesh screens in the patio doors which created the situation. On the last night, my husband and I were stepping on the bugs to kill them, called the front desk to have them send someone to sweep up to sweep the dead bugs and no one came.
- Electricity blackout for several hours on one of the days
- We were in the pool on the last day for a couple of hours before we were told that the pool was unsafe and that they were closing it! We couldn’t believe that they waited 2 hours before telling us that we were in danger because of electrical issue from the blackout the previous day.
All in all, hotel looks amazing, but looks in this case are deceiving.