It was me and my family's first time in Fresno. We really enjoyed it. The maintenance worker gave us recommendations and that was about it for any interaction with anyone who worked there. At least for me. When we walked in, they just looked at the computers/desk. The room was cozy and quiet. TV was great, you can use netflix(your own) and was nice quality.
The bathroom, is small... :/ there were stains in the bathtub where bleach was left to take away mold so it was like red pinkish and then by the upper area near the body wash and shampoo had a huge black mold underneath the caulking.
The shower head is comfortable loads of water coming out, water pressure was nice.
Outside is pretty and comfortable. Inside, felt a bit unwelcoming. Other than that, I would definitely stay again, maybe just in another room.. hopefully. Willing to give it another chance for sure!