To start with, we found out the shuttle service ends at 11pm. We got at the pickup spot at 10:45 and talked to fellow travelers who said they were told that a shuttle was on its way. No shuttle showed up, so a while after 11pm, I called the hotel and they said that the shuttle driver had done his last run and had gone home for the evening. Our room was apparently handicap accessible, as there was no separation between the floor in the shower and the floor in the bathroom. That's a cool feature if the shower portion pitches adequately to a drain in the shower, but when I took a shower, half of the bathroom floor was flooded, up to the floor drain in the middle of the bathroom. When my wife took a shower, the flooding was worse and the carpet outside of the bathroom was wet. Also, the sink was on a pedastal, with no counter space to put your toiletries on. Good thing I didn’t put them on the floor! On the positive side, the room was very clean, the bed was comfy and they actually provided pillows that weren't designed for supporting a giant's head- one of my pet peeves with a lot of hotels.