Valentina and the team accomodated us professionally after a flight delay, by answering our emails and keeping us informed.
We booked the apartment a short walk from the hotel... don't be worried when they drop you off by bus, the one-way system is longer than the walk !
Air-con, balcony and close to all amenities like supermarkets -Pan, Aldi, Spar.
Would happily re-book for our next Verona Opera season.
Also, pay the taxes in advance, it save them and you time, when checking out.
And Verona airport security is strict (and therefore slow), so allow 1 hour just for that.... on your return.