The Whitlock puts you just a 5-minute drive from Tanglewood Music Center. Freebies like WiFi and self parking are added perks, and guests looking to stay active can check out the nearby hiking/biking trails. Other features include a terrace and a garden. Fellow travelers love the helpful staff.
The Whitlock puts you just a 5-minute drive from Tanglewood Music Center. Freebies like WiFi and self parking are added perks, and guests looking to stay active can check out the nearby hiking/biking trails. Other features include a terrace and a garden. Fellow travelers love the helpful staff.
At a glance
DONE
Hotel size
30 rooms
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is 11:00 AM
DONE
Special check-in instructions
There is no front desk at this property
The check-in location differs from the property location; go to: [11 Old Stockbridge Rd, Lenox, MA 01240, United States]
Guests will receive an email within 24 hours before arrival with check-in information
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free uncovered onsite self parking
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Coffee/tea in a common area
What to do
Hiking/biking trails nearby
Skiing nearby
Working away
Business center
Services
Luggage storage
Facilities
Garden
Terrace
Fireplace in lobby
Communal living room
Room amenities
Home comfort
Air conditioning and heating
Sleep well
Premium bedding
Freshen up
Bathtub or shower
Towels
Stay connected
Free WiFi
More
Daily housekeeping
Fees & policies
Refundable deposits
Deposit: USD 100 per accommodation, per stay
Optional extras
Early check-in can be arranged for an extra charge (subject to availability)
Policies
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.
Property Registration Number C0356161520
Also known as
Church Street Inn
The Whitlock Hotel
The Whitlock Lenox
The Whitlock Hotel Lenox
Frequently asked questions
Does The Whitlock offer free cancellation for a full refund?
Yes, The Whitlock does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at The Whitlock?
Sorry, pets aren't allowed.
Is parking offered on site at The Whitlock?
Yes, there's free self parking.
What are the check-in and check-out times at The Whitlock?
Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. There's a charge for early check-in (subject to availability). Check-out time is 11:00 AM.
What is there to do at The Whitlock and nearby?
Have fun with nearby winter activities like skiing. The Whitlock also has a garden.
What's the area around The Whitlock like?
The Whitlock is in the heart of Lenox, a short 13-minute walk from Shakespeare and Company and 3 minutes' walk from Lenox Library.
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Reviews
The Whitlock Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2
Cleanliness
7.6
Amenities
8.8
Staff & service
8.4
Property conditions & facilities
Popular mentions
Room
Service staff
Restaurant
Location
Breakfast
Bar
Bed
Bathroom
Shower
Coffee
Reviews
Verified
8/10 Very good
Jan 3, 2026
Nice rooms, great location.
Rick
Rick, 1-night trip
Verified
10/10 Exceptional
Jan 16, 2026
Super cute place and walking distance to a bunch of great shops and food!
Gina
Gina, 1-night trip
Verified
10/10 Exceptional
Mar 22, 2026
The facility is unfortunately only staffed 2-8pm daily. None of exterior doors lock at night.
Front desk staff was very helpful. The place was very clean and convenient to shops and restaurants.
Albert
Albert, 2-night trip
Verified
10/10 Exceptional
Nov 7, 2025
Rooms are clean, large, good shower, good bed
BORIS
BORIS, 2-night trip
Verified
10/10 Exceptional
Oct 26, 2025
Dining options are walkable nearby
Nicholas
Nicholas, 2-night trip
Verified
10/10 Exceptional
Oct 18, 2025
The Whitlock is in a great location. The bed was very comfortable and the staff was extremely friendly and knowledgeable. I definitely recommend staying here. Just steps away from town.
Sarah
Sarah, 1-night trip
Verified
6/10 Good
Jan 17, 2026
Bathroom was very cold, and no food available when I got there at 7pm. But the room was fine and comfortable.
Kelly
Kelly, 1-night trip
Verified
10/10 Exceptional
Jun 22, 2025
Wonderful ambience and people!
Jessica
Jessica, 1-night trip
Verified
10/10 Exceptional
Jul 6, 2025
Lovely hotel in the heart of Lenox. The rooms and property were very nice. The staff was great. We would definitely stay here again!
Dana
Dana, 2-night trip
Verified
4/10 Fair
Jan 1, 2026
We made the mistake of staying here when traveling, because there was a snowstorm and the driving became unsafe. It is a little mom and pop sort of place, and there was no front desk staff, no morning coffee, no one to shovel the walk ways...no food. I guess we should have stayed at the Holiday Inn. Whoops.
On the other hand, the room was quaint in that old New England style, and clean and the place was quiet!
Heather
Heather, 1-night trip
Verified
10/10 Exceptional
Oct 1, 2023
Always a great place to stay and the location is excellent!
Gregg
Gregg, 2-night trip
Verified
10/10 Exceptional
Jul 2, 2025
Loved the inn and its location. Loved the decor in the common areas as well as our room. The best part was the services rendered us on our arrival by Amanda who was at the desk. She was an absolute gem! Great service!
Gerard
Gerard, 1-night trip
Verified
8/10 Very good
Jul 18, 2025
Amanda at the front desk is a gem! She was helpful, personable, professional and presented in a neat and put-together appearance.
Suzanne
Suzanne, 5-night trip
Verified
8/10 Very good
Jul 17, 2025
Nice but a little rundown
Location is great for visiting the Lenox shops and restaurants. The shower and bed were nice and comfortable. It’s an old hotel so I’m sure it’s hard to keep it up but wear and tear was evident in the room and common areas. Weekend continental breakfast was very good.
Rick
Rick, 1-night trip
Verified
8/10 Very good
Sep 29, 2025
I specifically requested 'hotels only' and didnt expect a bed and breakfast, with no overnight staff planned at my location. That said, it was a lovely room with a nice fireplace. Bathroom left a bit to be desired, as did breakfast.
Clintona
Clintona, 1-night trip
Verified
10/10 Exceptional
Jul 23, 2025
I was in town to attend an inspection on a house we made an offer on in nearby Becket. The Whitlock was perfect for me. It was conveniently located, in town, close to dining, and with easy parking. The inn was historic, charming, and had lots of character. It was exactly what I was looking for. There is now staff available on premises from 7 am to 10 pm. I was able to check in on site. The outer doors were locked at night. I would definitely come back.
Michael
Michael, 2-night trip
Verified
10/10 Exceptional
Feb 8, 2024
Really cute area. Gorgeous property. Very friendly staff. Thank you!
Anna
Anna, 1-night trip
Verified
10/10 Exceptional
Oct 7, 2023
We loved it. The restaurant is now closed but the bar was good.
Anne S
Anne S, 1-night trip
Verified
10/10 Exceptional
Sep 3, 2023
Weekend in the heart of the Berkshires
Excellent location in the heart of Lenox. Easy walk to restaurants and shopping. Quick drive to Tanglewood. Room was comfortable and quiet. Decor slightly tired. Overall a good option for a weekend stay.
James
James, 1-night trip
Verified
6/10 Good
Jul 6, 2025
Shower had mildew and rust stains from the soap dispenser. The outlets were very old and in disrepair. There were no blackout shades or curtains, only regular shades. Otherwise the hotel was stylish and relatively comfortable.
Jane
Jane, 1-night trip
Verified
10/10 Exceptional
Aug 7, 2023
The property was beautiful, and the staff was wonderful and friendly. You are in the heart on Lenox with walking ability to shops and restaurants. Less then two miles to Tanglewood which was why we we’re traveling. It was perfect.
April
April, 2-night trip
Verified
8/10 Very good
Oct 23, 2023
Whitlock is great for its location. Unfortunately, on a Sunday, the bar and dining was closed. No cable TV for live airing. Room was clean. Staff ver friendly.
Danielle
Danielle, 1-night trip
Verified
10/10 Exceptional
Feb 4, 2024
Lots of TLC from pre check in call to problem solving after we arrived. Our problem. Management was superb. Efficient and kind.
Alice
Alice, 1-night trip
Verified
6/10 Good
Aug 23, 2023
Check-in at another facility: Unique!
Food service: Non-existent. Ergo, not a hotel, barely a motel.
Brian
Brian, 2-night trip
Verified
8/10 Very good
Aug 7, 2023
There was one young man. I think his name was Jeff who was really helpful in suggesting eating places and recommending a particular scenic route. The young lady who checked us in could have been more welcoming.