Sanderling Resort

4.0 star property
Kitty Hawk beachfront hotel with 2 restaurants, spa

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sanderling Resort

View from room
Beach/ocean view
Lobby
House, 6 Bedrooms (Caffey, Vacation Home) | Beach/ocean view
House, 6 Bedrooms (Caffey, Vacation Home) | Hypo-allergenic bedding, in-room safe, iron/ironing board

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • Electric vehicle charging point
  • 24/7 front desk
  • Pet-friendly
  • Spa
  • Gym

Main amenities (12)

  • Housekeeping once per stay
  • On the beach
  • 2 restaurants and 2 bars/lounges
  • Full-service spa
  • 2 outdoor pools and 2 hot tubs
  • Breakfast available
  • Fitness centre
  • Steam room
  • Beach umbrellas
  • Beach sunloungers
  • Beach towels
  • Children's pool

For families (6)

  • Children stay free
  • Free cots/infant beds
  • Children's pool
  • Private bathroom
  • Cable/satellite TV service
  • Terrace
The price is ฿8,432
฿10,844 total
includes taxes & fees
25 Dec - 26 Dec

Room options

Available filters for rooms
Showing 26 of 26 rooms

Room, 1 King Bed, Accessible

Highlights

Air conditioning
Heating
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Ceiling fan
Private bathroom
  • Resort view
  • Sleeps 2
  • 1 King Bed

Deluxe King

Highlights

Air conditioning
Heating
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Ceiling fan
Private bathroom
  • Resort view
  • Sleeps 2
  • 1 King Bed

Room, 3 Bedrooms (Swan, Vacation Home)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Heating
Free cots/infant beds
Mini-fridge
Dining table
Flat-screen TV
  • Partial ocean view
  • Sleeps 8
  • 2 King Beds, 2 Single Beds and 1 Double Sofa Bed

Deluxe Two Queens

Highlights

Air conditioning
Heating
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Ceiling fan
Private bathroom
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

Poolside King

Highlights

Air conditioning
Heating
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Ceiling fan
Private bathroom
  • Sleeps 2
  • 1 King Bed

Room, 3 Bedrooms (Harris Vacation Home)

Highlights

Air conditioning
Heating
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Ceiling fan
Private bathroom
  • Sleeps 8
  • 1 Double Sofa Bed, 2 King Beds and 2 Single Beds

Room, 3 Bedrooms (Griggs Vacation Home)

Highlights

Air conditioning
Heating
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Ceiling fan
Private bathroom
  • Sleeps 8
  • 2 King Beds, 1 Double Sofa Bed and 2 Single Beds

Premium King

Highlights

Separate sitting area
Air conditioning
Heating
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Ceiling fan
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 4 Bedrooms (Renovated - Sandpiper, Vacation Home)

Highlights

Air conditioning
Heating
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Ceiling fan
Private bathroom
  • Sleeps 10
  • 1 Double Sofa Bed, 2 King Beds and 4 Single Beds

Room, Ocean View (Two Queens)

Highlights

Air conditioning
Heating
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Ceiling fan
Private bathroom
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Suite, Ocean View

Highlights

Separate sitting area
Air conditioning
Heating
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Ceiling fan
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Double Beds (Sunset View)

Highlights

Air conditioning
Heating
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Ceiling fan
Private bathroom
  • Bay view
  • Sleeps 4
  • 2 Double Beds

Junior Suite, Ocean View, Corner (King)

Highlights

Separate sitting area
Air conditioning
Heating
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Ceiling fan
  • Ocean view
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

Room, 1 King Bed (Sunset View)

Highlights

Air conditioning
Heating
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Ceiling fan
Private bathroom
  • Bay view
  • Sleeps 2
  • 1 King Bed

Suite (Oceanside)

Highlights

Separate sitting area
Air conditioning
Heating
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Ceiling fan
  • Resort view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed, Lanai, Poolside (Firepit)

Highlights

Lanai
Air conditioning
Heating
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Ceiling fan
  • Sleeps 2
  • 1 King Bed

Poolside Two Queens

Highlights

Air conditioning
Heating
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Ceiling fan
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Ocean View

Highlights

Air conditioning
Heating
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Ceiling fan
Private bathroom
  • Sea view
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed with Sofa bed, Ocean View

Highlights

Separate sitting area
Air conditioning
Heating
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Ceiling fan
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Junior Suite, Corner (Sunset View)

Highlights

Separate sitting area
Air conditioning
Heating
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Ceiling fan
  • Bay view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, Lanai, Poolside (Firepit)

Highlights

Lanai
Separate sitting area
Air conditioning
Heating
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

Junior Suite (Sunset View)

Highlights

Separate sitting area
Air conditioning
Heating
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Ceiling fan
  • Bay view
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

Junior Suite, Ocean View

Highlights

Separate sitting area
Air conditioning
Heating
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Ceiling fan
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Presidential Suite (Ocean to Sound)

Highlights

Separate sitting area
Fireplace
Air conditioning
Heating
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 4 Bedrooms (Evans, Vacation Home)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Heating
Free cots/infant beds
Mini-fridge
Dining table
Flat-screen TV
  • Partial ocean view
  • Sleeps 10
  • 2 King Beds, 1 Double Sofa Bed and 4 Single Beds

House, 6 Bedrooms (Caffey, Vacation Home)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Heating
Free cots/infant beds
Mini-fridge
Dining table
Flat-screen TV
  • Ocean view
  • Sleeps 16
  • 2 King Beds, 1 Single Bed, 1 Queen Bed and 1 Double Sofa Bed

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About the area

Map
1461 Duck Rd, Kitty Hawk, NC, 27949

What's nearby

  • The Sanderling Spa - 2 min walk - 0.2 km
  • Currituck Outer Banks Visitor's Center - 7 min drive - 7.0 km
  • Duck Boardwalk - 7 min drive - 6.1 km
  • Currituck Golf Club - 10 min drive - 9.8 km
  • Digger's Dungeon - Home of Grave Digger - 41 min drive - 49.4 km

Getting around

  • Manteo, NC (MEO-Dare County Regional) - 54 min drive
  • Norfolk, VA (ORF-Norfolk Intl.) - 102 min drive

Restaurants

  • ‪Flippers - ‬35 min drive
  • ‪Off The Wall Tap House - ‬10 min drive
  • ‪Duck Donuts - ‬7 min drive
  • ‪Hardee's - ‬37 min drive
  • ‪Sunset Grille & Raw Bar - ‬5 min drive

About this property

Sanderling Resort

At Sanderling Resort, you can spend time at the beach enjoying beach umbrellas, yoga and sunloungers, plus you'll only be steps from Outer Banks Beaches. 2 outdoor pools provide a splash of fun, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps and aromatherapy. Lifesaving Station, one of 2 restaurants, serves local cuisine and is open for breakfast, lunch and dinner. Other highlights include 2 bars/lounges, a fitness centre and a steam room. Fellow travellers love the helpful staff and beach location.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 129 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 4 PM; check-in end time: anytime
    • Contactless check-in and check-out are available
    • Express check-out available
    • Minimum check-in age – 21
    • Check-out time is 11:00 AM
    • Contactless check-out
DONE

Special check-in instructions

    • Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Children

    • Children stay free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets allowed (dogs only, 2 total, up to 27 kg per pet)*
    • Service animals welcome
    • Food and water bowls available
WIFI

Internet

    • Free wired internet access in public areas
    • Free wired internet access in rooms
LOCAL_PARKING

Parking

    • On-site parking only available on request
    • Wheelchair-accessible parking and van parking on site
    • Electric vehicle charging point on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 7:00 AM–11:00 AM
  • 2 restaurants
  • 2 bars/lounges
  • Coffee/tea in a common area

Travelling with children

  • Children stay for free (see details)
  • Children's pool
  • Children's menu

What to do

  • On the beach
  • Beach yoga
  • Kayaking
  • Surfing/body boarding
  • Ecotours nearby
  • Golf lessons nearby
  • Hiking/biking trails nearby
  • Parasailing nearby
  • Waterskiing nearby
  • Skydiving nearby

Working away

  • Business centre
  • 8 meeting rooms
  • Conference centre

Services

  • 24-hour front desk
  • Concierge services
  • Laundry service
  • Hair salon
  • Free newspapers in reception
  • Wedding services
  • Bike hire
  • Beach sunloungers
  • Beach towels
  • Beach umbrellas
  • Pool umbrellas

Facilities

  • 3 buildings/towers
  • Safe-deposit box at front desk
  • Picnic area
  • Terrace
  • Fireplace in reception
  • Communal living room
  • Fitness centre
  • 2 outdoor pools
  • Full-service spa
  • 2 hot tubs
  • Massage/treatment rooms
  • Steam room
  • Banquet hall
  • Firepit
  • Outdoor entertainment area
  • Outdoor furniture
  • Walkway to water

Accessibility

  • Wheelchair-accessible
  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchairs available on site
  • Roll-in shower
  • Step-free path to entrance
  • Pool access ramp on site

Room amenities

Be entertained

  • IPod docking station
  • 27-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning and heating
  • Ceiling fan
  • Dressing gowns
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Alarm clock
  • Free cot/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Designer toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Free wired Internet
  • Free local calls

Food and drink

  • Mini fridge

More

  • Housekeeping (once per stay)
  • In-room safe

Special features

Spa

The on-site spa has 9 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages and Thai massages. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Dining

Lifesaving Station – This restaurant specialises in local cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Kimball's Kitchen – This restaurant specialises in local cuisine and only serves dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Reservations are required. Open selected days.
Sandbar – Overlooking the pool, this restaurant specialises in American cuisine and serves lunch and light fare. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available. Open selected days.
Beach House Bar – On-site lobby lounge. Open selected days.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • Resort fee: USD 39 per accommodation, per night

Optional extras

  • Full breakfast is offered for an extra charge of approximately USD 15 to 30 per person

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 300 per accommodation, per stay

Parking

  • Guests must contact this property in advance to reserve on-site parking

Pool, spa, & gym (if applicable)

  • Guests under 21 years old are not allowed in the swimming pool or fitness facility
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Guests can rest easy knowing that there's a fire extinguisher and a first aid kit on-site.
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Sanderling Resort Duck
Sanderling Duck
Sanderling Resort
Sanderling Resort Duck
Sanderling Hotel Duck
Sanderling Resort Duck, NC - Outer Banks
The Sanderling
The Sanderling
Sanderling Resort Hotel
Sanderling Resort Kitty Hawk
Sanderling Resort Hotel Kitty Hawk

Frequently asked questions

Does Sanderling Resort offer free cancellation for a full refund?
Yes, Sanderling Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Sanderling Resort?
Yes, there are 2 outdoor pools and a children's pool.
Are pets allowed at Sanderling Resort?
Yes, dogs are welcome, with a limit of 2 total and maximum weight of 27 kg per pet. There's a charge of USD 300 per accommodation, per stay. Service animals are exempt from fees. Food and water bowls are available.
What are the check-in and check-out times at Sanderling Resort?
Check-in start time: 4 PM; check-in end time: anytime. Check-out time is 11:00 AM. Express check-out and contactless social distancing and check-out are available.
What is there to do at Sanderling Resort and nearby?
Have fun with on-site activities such as kayaking, surfing and beach yoga. Additional recreation on-site includes yoga. Indulge in a treatment at the spa and soothe your senses in one of the 2 hot tubs. Sanderling Resort also has 2 outdoor pools and 2 bars, as well as a steam room and a picnic area.
Are there restaurants at or near Sanderling Resort?
Yes, there are 2 on-site restaurants, featuring al fresco dining, local cuisine and pool views.
What's the area around Sanderling Resort like?
Sanderling Resort is on Outer Banks Beaches, and a short 2-minute walk from The Sanderling Spa.

Sanderling Resort Reviews

Reviews

8.8

Excellent

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Exceptional

Can’t wait to go back!
Amazing!! Right next to the beach! So beautiful
Samantha, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Nancy, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

2-night trip
Verified Hotels.com guest review

10/10 Exceptional

We thoroughly enjoyed the spa. It was excellent! The room was particularly clean and nice. We loved it and can't wait to return!
Nancy, 2-night family trip
Verified Hotels.com guest review

6/10 Good

The property location is in a nice quiet area, close to the town of Duck. There’s a lot of restaurants and shops in the town which is convenient. The resort itself is ok. The lobby is nice and well kept. The staff were all very friendly. The room and building we stayed in was clean on the surface but it was evident that deep cleaning has not been done on a regular basis. The room and especially the closet had a very musty smell. There were marks from dead bugs on the walls of the room, the carpet in the room and hallway/stairs had a lot of stains. The screen of the door to the balcony in our room was in bad shape with several holes (hence the dead bug marks). It was surprising that there was no microwave in the room. We were also disappointed to find out when we arrived that one of the restaurants on property was closed for the season. The restaurants that were open were fine but way overpriced for the quality of the food. It would be nice to have some grab and go options on property to take items to the beach, snacks/sandwiches, We ended up going into Duck and to pick up some items at the market instead of the mediocre, pricey food at the restaurant. The pool and hot tub were nice, and it was great to have chairs/umbrellas available for the beach. Overall, it was fine but for the cost of the room per night it was disappointing and not worth the price we paid. We have stayed at other places that were less expensive and cleaner. Based on that we probably won’t stay again.
Ellen, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Our long weekend stay was perfect. I imagine it’s a little noisy in the summer (we could hear the people in the next room as well as people in the hall), but the beds were comfortable (lots of pillow choices!), the private deck perfect, the bathroom fantastic, and the public areas wonderfully well appointed!
Christina, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Karen, 2-night trip
Verified Hotels.com guest review

6/10 Good

The floor in my room had so many stains.
lindsey, 5-night trip
Verified Expedia guest review

8/10 Very good

Everything is nice but the facility just need some serious upgrade.
Jamshid, 1-night trip
Verified Expedia guest review

2/10 Poor

The room rates are highway robbery for the quality of the rooms. They have clearly not been maintained. The rooms are old, dated, stains on carpet, stains on furniture, furniture falling apart, nasty dirt and dust that looks like it’s been there for decades. There was an awful smell in the hallway. There was a large bug crawling on the wall in my room (NOT the small, mosquito-like bugs they mentioned on a sign in the room). There was hair in my bed. This hotel is advertised as AAA four diamond, but there is no possible way that is true. I paid an exorbitant amount of money for this nasty room for two nights and left a night early because the room was so nasty. Also, the grab and go breakfast options at the hotel are limited to small boxes of cereal, muffins, and egg sandwiches that have been sitting out and will be heated up by a hotel employee, and you have to pay for those. The beach chairs/pools chairs are worn out and gross to sit on. The food from the pool bar was not good. Finally, to add insult to injury, when I checked out a night early I was told I could not receive an invoice because I was checking out early. A few days later after I got home, I checked my credit card statement and saw a large charge. I called the hotel the person I spoke with said that I was charged an additional $40 per night “resort fee” since I had booked through Expedia. Buyer beware. This place is not what is advertised in terms of the room, amenities, and fees. Not customer centric.
Jessica, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Karen, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Sarah, 1-night trip
Verified Hotels.com guest review

6/10 Good

I have stayed numerous times prior to this visit. It is sad to see the condition of the property - peeling paint, worn carpets, very worn furniture. No bell staff out front to help 2 ladies with luggage up steps. No staff available to assist with umbrellas and chairs on beach and not enough umbrellas for number of guests on the beach. In summary, this property is in serious need of renovation. We love coming here and look forward to future improvements, (hopefully).
Judi, 3-night family trip
Verified Expedia guest review

8/10 Very good

It’s a little dated, but overall great water. Food was good.
jodi, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Wonderful and Chic OBX Hotel
I am blown away by the sanderling. What a beautiful resort. I understand it needs some updates and will undergo a renovation in November, but this hotel is absolutely wonderful. Beachfront with many dining options and remains chic and timeless. We will be coming every year now.
Olivia, 4-night family trip
Verified Hotels.com guest review

8/10 Very good

We like the location of this property. Overpriced rooms for the condition and amenities of property. Food in the restaurant is good quality (breakfast and dinner). Service was slow, we were told this is because it was close to end of season (mid-August) and that the servers were tired. No beach service, chairs and umbrellas are out for you to place. Each day the waves washed up onto the shore during high tide and washed into umbrellas and chairs. When the wind picked up it blew umbrellas over and along the beach. Think it would be safe if there was a beach attendant to keep an eye on these things. Towels at the resort (family) pool ran out daily. Overall, we would stay again because of location and that this is the only hotel to choose from for the area.
Allie, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Outstanding and the bed/mattress and pillows were the best ever!
Vallie, 1-night trip
Verified Hotels.com guest review

8/10 Very good

We had a lovely stay at The Sanderling, it was a late Summer quiet vibe which was perfect. Some areas are a little worn and could use some updating but overall a great long weekend getaway.
Kristie, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Jan, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

very accommodating and well trained staff
jane lindsay, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

john, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Hotel staff was extremely helpful and friendly Convenient to everything The food at both restaurants was outstanding
john, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Keith, 2-night trip
Verified Hotels.com guest review

4/10 Fair

Do not recommend
I stayed at the sanderling for the first time in 2017 and had a wonderful stay, however my recent stay found the hotel in a state of disrepair with unhappy employees. The property has not been maintained to its former standards. The walls are heavily marked with wear and tear, and the carpets are stained and way overdue for replacement. The walls of our room were spotted with various spills and suitcase scuffs. I stepped on an open safety pin and noticed used tissues under the bed. It was also clear the hallways and rooms had not been vacuumed in some time. Yes, the location is beautiful, but there is nothing luxury about this property. This once-grand resort now feels more like a neglected afterthought. It’s disappointing to see a place with so much potential fall so far from its former glory. At checkout I voiced my concerns to management only to receive lip service from about a renovation beginning in November, however, the hotel is not in any condition to accept reservations and host guests, especially at the price point they are charging. Ultimately the manager waived the resort fee - which I expected since we had to carry our own beach chairs and umbrellas out to the beach and there were rarely beach/pool towels available. Finally, we booked a king room through hotels.com but were given a room with two queen beds. The manager informed me that the property could not guarantee room types booked via third party, which I have never heard of before.
Splatters on the wall above the trash can in our room
Heavily stained and worn hallway carpet and moldy window
Kelly, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Thomas, 2-night trip
Verified Hotels.com guest review