See all properties

Krystal Monterrey

4.0 star property
Hotel with indoor pool, near Macroplaza

Choose dates to view prices

Photo gallery for Krystal Monterrey

Lobby
Minibar, in-room safe, iron/ironing board, free cots/infant beds
View from property
Indoor pool
Ballroom
Near Macroplaza and Auditorium Pabellón M, Krystal Monterrey invites you to unwind with an airport shuttle, shopping on site, a coffee shop/cafe. Relax in the sauna or steam room before dining at Cafe Flores for breakfast, lunch or dinner. Take advantage of free in-room WiFi and dry cleaning/laundry services.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Childcare
  • Airport transfer
  • Bar
  • Free parking
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Indoor pool
  • Breakfast available
  • Fitness centre
  • Sauna
  • Steam room
  • 24-hour room service
  • Room service
  • Coffee shop/cafe
  • Babysitting
  • Business centre

For families (6)

  • Free cots/infant beds
  • Babysitting services
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities

Room options

Similar properties

Lobby sitting area

Krystal Monterrey

  • Parking available
  • Free WiFi
  • Restaurant
  • Air conditioning
8.4 out of 10, Very good, 1,953 reviews
The price is ฿2,545
฿3,028 total
includes taxes & fees
31 Aug - 1 Sept
Krystal Monterrey
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the area

Map
Calle Corregidora 519, Monterrey, NLE, 64000

What's nearby

  • Macroplaza - 5 min walk - 0.5 km
  • Auditorium Pabellón M - 5 min walk - 0.5 km
  • Fundidora Park - 2 min drive - 1.6 km
  • Cintermex - 4 min drive - 2.7 km
  • Arena Monterrey - 4 min drive - 3.1 km

Getting around

  • Monterrey, Nuevo León (MTY-General Mariano Escobedo Intl.) - 27 min drive
  • General I. Zaragoza Station - 4 min walk
  • Padre Mier Station - 7 min walk
  • Fundadores Station - 16 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪Carl's Jr. - ‬2 min walk
  • ‪Panem At Hotel Kavia - ‬2 min walk
  • ‪Picas Buffet - ‬2 min walk
  • ‪Barandales - ‬2 min walk
  • ‪Las Alitas Centro - ‬3 min walk

About this property

Krystal Monterrey

At Krystal Monterrey, you'll be within a 10-minute drive of Fundidora Park and Macroplaza. The indoor pool is a great spot to take a dip, and guests can grab a bite to eat at Cafe Flores, which serves Mexican cuisine and is open for breakfast, lunch and dinner. A bar/lounge, a fitness centre and a sauna are other highlights. Public transportation is only a short walk: General I. Zaragoza Station is 4 minutes and Padre Mier Station is 7 minutes.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 207 rooms
    • Arranged over 12 floors
DONE

Arriving/Leaving

    • Check-in time starts at 3 PM
    • Express check-out available
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Children

    • Babysitting*
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • Wheelchair-accessible parking on site
DONE

Transfers

    • Airport shuttle*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6 AM–noon
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • 24-hour room service

Travelling with children

  • Babysitting (surcharge)

What to do

  • Shopping

Working away

  • Business centre
  • 7 meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Television in common areas
  • Fitness centre
  • An indoor pool
  • Sauna
  • Steam room

Accessibility

  • Lift
  • Wheelchair-accessible parking

Room amenities

Be entertained

  • LCD television
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled) and heating
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Sofa bed
  • Alarm clock
  • Free cot/infant bed

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Free toiletries
  • Hairdryer

Stay connected

  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Cafe Flores – This restaurant specialises in Mexican cuisine and serves breakfast, lunch and dinner.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately MXN 224 per person
  • Airport shuttle service is offered for an extra charge

Children & extra beds

  • Babysitting is available for an extra charge

Policies

This property accepts credit cards.
Credit cards accepted: Visa, Mastercard, American Express, Discover
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Fiesta Americana Hotel Monterrey
Fiesta Americana Monterrey
Fiesta Monterrey
Monterrey Fiesta
Fiesta Americana Centro Monterrey Hotel Monterrey
Fiesta Americana Monterrey Hotel
Monterrey Fiesta Americana
Krystal Monterrey Hotel
Krystal Monterrey Monterrey
Krystal Monterrey Hotel Monterrey

Frequently asked questions

Does Krystal Monterrey offer free cancellation for a full refund?

Yes, Krystal Monterrey does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Krystal Monterrey?

Yes, there's an indoor pool.

Are pets allowed at Krystal Monterrey?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Krystal Monterrey?

Yes, there's free self parking.

Is an airport shuttle service offered by Krystal Monterrey?

Yes, an airport shuttle is available.

What are the check-in and check-out times at Krystal Monterrey?

You can check in starting at 3 PM. Check-out time is noon. Express check-out is available.

Is there an on-site casino at Krystal Monterrey?

No, this hotel doesn't have a casino, but Casino Monterrey (3-min walk) and Casino Jubilee (8-min drive) are both nearby.

What is there to do at Krystal Monterrey and nearby?

Krystal Monterrey has an indoor pool and a sauna, as well as a steam room.

Are there restaurants at or near Krystal Monterrey?

Yes, Cafe Flores offers Mexican cuisine.

What's the area around Krystal Monterrey like?

Krystal Monterrey is a short 4-minute walk from General I. Zaragoza Station and 5 minutes' walk from Macroplaza.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Krystal Monterrey Reviews

Reviews

8.6

Excellent

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

The hotel is localized very closely to Parque Fundidora.
Angel, 3-night trip

8/10 Good

Good hotel bit no the best area
Ana Garcia de Presno, 1-night trip

10/10 Excellent

I liked everything about this Hotel.
MARIA, 2-night trip

8/10 Good

Good value for the money. Well located
Luis Fernando, 5-night trip

10/10 Excellent

It is centrally located. Staffs are nice.
Htet, 1-night trip

10/10 Excellent

The property has great and attentive staff; they even surprised us with dessert after we told them I was celebrating my anniversary. It is conveniently located near the Musuems, Paseo Santa Lucia, Barrio Antiguo, Mercado Juárez, and it’s an easy pick up point for any uber or excursion. It’s about a 10-15 minute ride to San Pedro Garza/Fashion Drive Mall and pretty convenient to the soccer stadiums.
Sheldon, 4-night trip

6/10 Okay

I highly recommend this hotel the staff was very friendly. Our room had a excellent view of the city and very clean. The only thing I did not enjoyed was the parking i mean, you have to pay 160 for parking valet and you got to show a receipt to be able to go to your vehicle. I know they do it for security purposes but other than that my family enjoyed it here.
Maria, 2-night trip

8/10 Good

Personal amable
Rigel, 3-night trip

8/10 Good

Rfefr
Enrique de Jesús, 1-night trip

10/10 Excellent

Goof
benjamin, 5-night trip

8/10 Good

Pool was out of service.
Jose Esteban Rodriguez, 4-night trip

10/10 Excellent

Adrian, 1-night trip

2/10 Terrible

Jonathan Josue, 2-night trip

10/10 Excellent

Elizardo, 5-night trip

10/10 Excellent

Ubicacion y condiciones del hotel muy buena, la limpieza y la vista de la habitacion excelentes.
Salvador, 1-night trip

6/10 Okay

Carlos, 2-night trip

10/10 Excellent

Excelente experiencia
Victor Israel, 3-night trip

4/10 Poor

Sábanas sucias y no las cambiaban, las toallas igual, si no pedíamos no ponían, no había jamón en el baño y tuvimos que hablar para que pusieran. Servicio de televisión reportamos que no había desde día 1 y nadie fue en los 4 días que estuvimos. Falta de higiene y servicio
Gabriela Alexandra Loyo, 3-night trip

8/10 Good

Descuidado el hotel, instalaciones, amenidades y personal. Usan toallas raidas, no había toallas de mano y ni shampoo. Tuve que pedir dos veces para que me hicieran caso. El hotel está bien en términos generales, pero podría beneficiarse de mayor atención a detalles.
Carlos Alberto Arellano, 3-night trip

8/10 Good

Siento que a los cuartos les falta calidez, el mobiliario que tienen es muy básico. Además, el internet es muy lento y mi lavabo estaba tapado y nunca lo fueron a revisar.
Carlos Javier, 2-night trip

10/10 Excellent

Mel hotel es cómodo y accesible
Carolina, 2-night trip

10/10 Excellent

Sergio, 1-night trip

8/10 Good

Muy bien ubicado, bonitas instalaciones.
Gracia, 3-night trip

2/10 Terrible

Pésimo atención a cliente

Buena ubicación, cama no tan cómoda y pésima atención a cliente. Toman tus pertenecias y resulta que nadie fué, no te resuelven y te responden de mala manera.
2-night trip

6/10 Okay

Muy mala experienvia en el Krystal Monterrey. No servia el aire acondicionado en la habitacion. Orbitz por favor saquen de su site que dice q tiene alberca… no la tiene y hacen mas de 5 años q no tiene. La convirtieron en espacio para conferencias. Las personas q alli trabajan la mayoria son demaciado serias. No son amables… aparte de los del desayuno y uno de los maleteros. El cuarto dejo mucho q pensar. Las llaves del agua son viejas y tiran agua por todos lados… el hotel tiene mas de 30 años y asi mismo las toallas tienen el mismo tiempo. Todas deshiladas y viejas. La realidad q le doy 3/10. La ubicacion no es mala pero esta miy feo al salir por el lado del restaurante… todo sucio y apesta mucho. Una de las noches la temperatura subio a 82F q don 28C y nonpodiamos dormir… el aire lo controlan en el hotel pues ni modo tubimos que hecharnos agua por encima fria por poder descansar un poco. La verdad me arrepiento de haberme quedado aqui. Sorry!
Alberto, 3-night trip