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Aloft Tulum

4.5 star property
Luxury hotel with 2 restaurants, near Tulum National Park

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Photo gallery for Aloft Tulum

Relax on the patio with wicker chairs and tables, surrounded by lush greenery and a serene water view.
Relax by the pool with lounge chairs and sunbeds, surrounded by a clear view of the landscape.
Relax in a bright, welcoming lobby with floor-to-ceiling windows and comfortable seating areas.
Relax and unwind in a stylish space with a pool table, comfortable seating areas, and lush greenery.
Relax and unwind in our inviting lounge area, featuring a pool table, comfortable seating, and large windows offering a view of the outdoor space.
On the coast of Mexico, Aloft Tulum is a haven for relaxation and adventure. Unwind at one of two pools with cabanas or indulge in rejuvenating spa treatments like massages and facials. Savor breakfast, lunch, or dinner at the on-site restaurants while staying connected with WiFi.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Airport transfer
  • Parking available
  • Connecting rooms available
  • Pet-friendly
  • Bar

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • 2 restaurants and 2 bars/lounges
  • 2 outdoor pools
  • Rooftop terrace
  • Breakfast available
  • 24-hour fitness centre
  • Self parking
  • Pool bar
  • Room service
  • Coffee shop/cafe
  • Spa services

Feel at home (6)

  • Children stay free
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Garden
  • Daily housekeeping
The current price is ฿2,035
฿2,882 total
includes taxes & fees
14 Aug - 15 Aug

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for aloft, Room, 2 Double Beds, Non Smoking

Enjoy a peaceful view of the surrounding neighborhood from the large window.

aloft, Room, 2 Double Beds, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
Separate bedroom
  • 31 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for aloft, Room, 1 King Bed, Non Smoking

aloft, Room, 1 King Bed, Non Smoking | 1 bedroom, premium bedding, down duvets, pillow-top beds

aloft, Room, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(7 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
Separate bedroom
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking (Terrace, View)

Relax in a stylish space with a large bed, wooden headboard, and a nightstand featuring a speaker and lamp.

Room, 1 King Bed, Non Smoking (Terrace, View)

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Deck/patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking (Balcony)

Relax on the outdoor terrace with lounge chairs and a small table, surrounded by lush greenery.

Suite, 1 Bedroom, Non Smoking (Balcony)

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Separate bedroom
  • 55 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking (Terrace)

Relax in a serene space with two single beds, a flat-screen TV, and a sofa for added comfort.

Room, 2 Double Beds, Non Smoking (Terrace)

Highlights

Deck/patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
  • 31 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for aloft, Room, 1 King Bed, Non Smoking, City View

Relax in a stylish space with a large bed, wooden headboard, and a nightstand featuring a speaker and lamp.

aloft, Room, 1 King Bed, Non Smoking, City View

9.0 out of 10
Wonderful
(32 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
Separate bedroom
  • 26 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for aloft, Suite, 1 Bedroom

Relax in a spacious living room with a glass dining table, sofa, and floor lamp, offering a view of a lush garden.

aloft, Suite, 1 Bedroom

9.6 out of 10
Exceptional
(7 reviews)

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Full-sized fridge/freezer
  • 55 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for aloft, Room, 2 Double Beds, Non Smoking, City View

Relax in a serene space with two single beds, a flat-screen TV, and a sofa for added comfort.

aloft, Room, 2 Double Beds, Non Smoking, City View

10.0 out of 10
Exceptional
(10 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
Separate bedroom
  • 31 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Similar properties

2 outdoor pools, open 9:00 AM to 9:00 PM, pool umbrellas, pool loungers

Wyndham Tulum

  • Pool
  • Free parking
  • Free WiFi
  • Restaurant
9.4 out of 10, Exceptional, 48 reviews
The price is ฿2,261
฿2,888 total
includes taxes & fees
30 Aug - 31 Aug
Wyndham Tulum
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About the area

Map
Av. Coba Sur Mz 5 Lt 1, Smz 1 Region 14, Tulum, QROO, 77760

What's nearby

  • Tulum National Park - 3 min drive - 2.9 km
  • Tulum Beach - 5 min drive - 5.7 km
  • Playa Paraiso - 7 min drive - 5.0 km
  • Tulum Mayan Ruins - 7 min drive - 3.9 km
  • Playa Ruinas - 11 min drive - 4.2 km

Getting around

  • Tulum Intl. Airport (TQO) - 50 min drive
  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 97 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Boston’s Tulum - ‬10 min walk
  • ‪Carl's Jr. - ‬1 min walk
  • ‪Pescaderia Estrada - ‬16 min walk
  • ‪Azul Cafe - ‬11 min walk
  • ‪Escama - ‬5 min walk

About this property

Aloft Tulum

Aloft Tulum features a rooftop terrace and puts you a short five-minute drive from Tulum National Park and Gran Cenote. Guests can indulge in deep-tissue massages, facials or body scrubs, and W XYZ Restaurant, one of 2 restaurants, serves breakfast. Other highlights at this luxurious hotel include 2 outdoor pools, a poolside bar and a 24-hour fitness centre. Fellow travellers love the helpful staff.

Languages

English, Spanish

More about this property

VISIBILITY

At a glance

Hotel size

    • 140 rooms
    • Arranged over 4 floors

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: anytime
    • Contactless check-in and check-out are available
    • Express check-in/out available
    • Minimum check-in age – 18
    • Check-out time is noon
    • Contactless check-out

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • Children stay free when occupying the parent or guardian's room, using existing bedding

Pets

    • Pets allowed (2 total, up to 18 kg per pet)*
    • Service animals welcome
    • Restrictions apply*
    • Food and water bowls available

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi in rooms

Parking

    • Secured covered on-site self-parking (USD 17 per day)
    • Wheelchair-accessible parking and van parking on site
    • Electric vehicle charging point on site
    • On-site carport

Transfers

    • Airport shuttle on request (available 24 hours a day)*

Other information

    • Smoke-free property
LOB_HOTELS

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 7:00 AM–11:00 AM
  • 2 restaurants
  • 2 bars/lounges
  • Poolside bar
  • Coffee shop
  • Coffee/tea in a common area
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)

What to do

  • Beach nearby
  • Ecotours nearby
  • Snorkelling nearby

Working away

  • 24-hour business centre
  • 3 meeting rooms
  • Computer station
  • Co-working spaces
  • Conference space (2170 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Bike hire
  • Free pool cabanas
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 2021
  • Rooftop terrace
  • Rooftop garden
  • Garden
  • Television in common areas
  • 24-hour fitness centre
  • 2 outdoor pools
  • Shopping centre on-site
  • Spa services
  • Vegan dining options
  • Vegetarian dining options
  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Banquet hall
  • Outdoor furniture

Accessibility

  • Braille/raised signage
  • Lift
  • Lift door width (centimetres): 150
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 10 on-site accessible parking spaces
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 64
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Accessible airport shuttle
  • Closed-captioned TV
  • Lowered plug sockets in bathroom
  • Grab bar near toilet
  • Toilet grab bar height (centimetres): 119
  • Doorbell and phone notifications
  • Well-lit path to entrance
ROOM

Room amenities

Be entertained

  • 55-inch LCD TV
  • Premium digital channels
  • Netflix
  • Streaming services

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Bathrobes and slippers

Sleep well

  • Down duvet
  • Blackout curtains
  • Premium bedding
  • Pillow-top mattress

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Designer toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only
  • Mobile key entry
STAR_OUTLINE

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages, facials and body scrubs.

Dining

W XYZ Restaurant – This restaurant only serves breakfast.
Ático Rooftop Bar & Loung – This tapas bar serves lunch and dinner. Open daily.
WXYZ Bar – This sports bar serves lunch and dinner. Open daily.
Re:fuel by Aloft – This coffee shop serves breakfast, lunch and dinner. Open daily.
MONETIZATION_ON

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • Service fee: USD 10 per accommodation, per night

Optional extras

  • Full breakfast is offered for an extra charge of approximately USD 25 to 25 for adults and USD 20 to 25 for children
  • Airport shuttle service is offered for an extra charge of USD 268 per vehicle (one-way. Maximum occupancy 10)

Children & extra beds

  • Airport shuttle service for children up to age 17 costs USD 1 (return)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 30 per pet, per stay

Parking

  • Covered self-parking costs USD 17 per day

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector and a security system on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
HELP_OUTLINE

Frequently asked questions

Does Aloft Tulum offer free cancellation for a full refund?

Yes, Aloft Tulum does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Aloft Tulum?

Yes, there are 2 outdoor pools.

Are pets allowed at Aloft Tulum?

Yes, pets are welcome, with a limit of 2 total and maximum weight of 18 kg per pet. There's a charge of USD 30 per pet, per stay. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at Aloft Tulum?

Yes. Self-parking costs USD 17 per day. Electric car charging is available.

Is an airport shuttle service offered by Aloft Tulum?

Yes, an airport shuttle is available. The charge is USD 268 per vehicle one-way.

What are the check-in and check-out times at Aloft Tulum?

Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is noon. Express check-in and check-out and contactless social distancing and check-out are available.

What is there to do at Aloft Tulum and nearby?

Have fun during the warmer months with activities nearby such as snorkelling. Additional recreation nearby includes ecotours. Enjoy a swim in one of the 2 outdoor swimming pools or use the hotel's other amenities, which include 2 bars and a 24-hour fitness centre. Aloft Tulum also has spa services and a garden.

Are there restaurants at or near Aloft Tulum?

Yes, there are 2 on-site restaurants.

What's the area around Aloft Tulum like?

Aloft Tulum is a short 2-minute walk from Hunab Lifestyle Center and 3 minutes' walk from Jaguar Park.

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Aloft Tulum Reviews

Reviews

9.0

Wonderful

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Popular mentions

Service staff
Room
Location
Food
Breakfast
Rooftop pool
Beach
Bar
Restaurant
Amenities

What guests liked

  • The rooftop pool was a great space with cabanas and a beautiful view, perfect for watching the sunrise. (17 reviews)
  • Breakfast was excellent with a variety of fresh and tasty options. (8 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Excellent

The staff super nice and the location is great.
Maria, 3-night trip

10/10 Excellent

Safe and clean. Close to the city center and beach road. Would stay here again
Sahiba, 1-night trip

10/10 Excellent

Good customer service
BETSY, 4-night trip

8/10 Good

Good location in Tulum city area.
Derek, 3-night trip

10/10 Excellent

Relaxing time

Very nice hotel. Very clean , the breakfast buffet was delicious.Very friendly and accommodating staff. I would recommend it.
Maria, 1-night trip

10/10 Excellent

Attentive and helpful
Rasean, 3-night trip

10/10 Excellent

This boutique hotel was inviting and felt so off the beaten path. It was centrally located.
Wendi Sue, 5-night trip

10/10 Excellent

Loved it, beautiful property. Safe parking garage, beautiful roof top pool, great staff, great location, great food!
Katelyn, 2-night trip

10/10 Excellent

Excellent location , brand new property. Friendly and helpful staff
FABIOLA, 1-night trip

10/10 Excellent

This hotel was excellent
samanwaya, 2-night trip

10/10 Excellent

Everyone was so friendly and helpful! I loved my stay!
shayla, 5-night trip

10/10 Excellent

Service was good but the parking was an issue. We didn’t know parking wasn’t part of the hotel but I’m glad they were able to waive the fee for that. Great place to stay overall.
Hostensia, 4-night trip

10/10 Excellent

I didn’t like the shower in the opening, I prefer close door with toilet in bathroom. But the the decor was fabulous.
Sharon, 3-night trip

8/10 Good

Property was great, as well as location. Phones were not working so it was hard to order in room dining I had to keep calling from my cellphone and even then nobody would answer. Overall great stay.
Deborah, 3-night trip

10/10 Excellent

Sheila the front desk person was terrific and took care of me
Lucy, 1-night trip

10/10 Excellent

Aloft Tulum property is amazing and close to nearby restaurants, grocery stores and more. The staff is very helpful, and able to get you a taxi right away! 10/10 recommend. I would stay here again!
Tajah, 3-night trip

10/10 Excellent

Really good property in Tulum
Keland, 3-night trip

10/10 Excellent

Great stay!
Carlos, 2-night trip

10/10 Excellent

My stay was great , and it wasn’t too far restaurants or other activities! They let you do early check-in.
Guerdy, 2-night trip

10/10 Excellent

Nice place,,
David, 1-night trip

8/10 Good

Great stay
courtney, 2-night trip

10/10 Excellent

Great place to stay
Douglas, 2-night trip

10/10 Excellent

Nearly perfect as far as everything I needed. Staff was wonderful. I do wish at least one of the pools was heated.
Herbert, 9-night trip

10/10 Excellent

Great for a quick stay
Chelsea, 1-night trip

10/10 Excellent

No free parking
Manuel, 3-night trip