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Malmaison York

4.0 star property
Indulge in fine dining options and rejuvenate with spa treatments amidst this hotel’s central charm.

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Photo gallery for Malmaison York

Rooftop terrace
Bar (on property)
Aerial view
Reception
Standard Double Room | In-room safe, desk, soundproofing, iron/ironing board

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • 24/7 front desk
  • Parking available
  • Pet-friendly
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Breakfast available
  • Fitness centre
  • Self parking
  • 24-hour room service
  • 24-hour front desk
  • Air conditioning
  • Front desk safe
  • Laundry service
  • Self-serve laundry
  • Concierge services
Feel at home
  • Free cots/infant beds
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
The current price is ฿3,468
฿4,162 total
includes taxes & fees
2 Mar - 3 Mar

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Standard Double Room

Standard Double Room | In-room safe, desk, soundproofing, iron/ironing board

Standard Double Room

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Private bathroom
Hairdryer
Coffee/tea maker
  • 22 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room

Family Room | In-room safe, desk, soundproofing, iron/ironing board

Family Room

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Hairdryer
Separate bath and shower
Private bathroom
  • 48 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite

Suite | In-room safe, desk, soundproofing, iron/ironing board

Suite

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Separate bedroom
Hairdryer
Separate bath and shower
  • 54 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room

Club Room | In-room safe, desk, soundproofing, iron/ironing board

Club Room

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Hairdryer
Bathrobes
Private bathroom
  • 22 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Twin Room

Standard Twin Room | In-room safe, desk, soundproofing, iron/ironing board

Standard Twin Room

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Private bathroom
Hairdryer
Coffee/tea maker
  • 27 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Club Deluxe

Club Deluxe | In-room safe, desk, soundproofing, iron/ironing board

Club Deluxe

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Hairdryer
Separate bath and shower
Private bathroom
  • 44 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Twin Room

Club Twin Room | In-room safe, desk, soundproofing, iron/ironing board

Club Twin Room

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Hairdryer
Bathrobes
Private bathroom
  • 34 sq m
  • Sleeps 3
  • 2 Single Beds

Similar properties

Exterior

The Milner York formerly the Principal York

  • Pool
  • Pet-friendly
  • Parking available
  • Free WiFi
8.4 out of 10, Very good, 1,280 reviews
The price is ฿3,424
฿4,109 total
includes taxes & fees
2 Mar - 3 Mar
The Milner York formerly the Principal York
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About the area

Map
2 ROUGIER STREET, York, England, YO90 1UU

What's nearby

  • York Minster - 6 min walk
  • York City Walls - 8 min walk
  • Shambles - 9 min walk
  • Jorvik Viking Centre - 9 min walk
  • York Racecourse - 3 min drive

Getting around

  • Leeds (LBA-Leeds Bradford) - 54 min drive
  • York Station - 4 min walk
  • York (QQY-York Train Station) - 4 min walk
  • Poppleton Station - 14 min drive

Restaurants

  • ‪Society Lounge Bar - ‬1 min walk
  • ‪Red Chilli Authentic Chinese - ‬2 min walk
  • ‪The Garden Room - ‬4 min walk
  • ‪PizzaExpress - ‬3 min walk
  • ‪West Offices Station Rise - ‬2 min walk

About this property

Malmaison York

Malmaison York offers a great location, putting you within a short 10-minute walk of York Minster and York City Walls. After a workout at the fitness centre, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. This eco-friendly hotel is also within a short 10-minute walk of Shambles and Jorvik Viking Centre. Fellow travellers say great things about the comfortable beds and helpful staff.

Languages

English

At a glance

DONE

Hotel size

    • 150 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: midnight
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is 11:00 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets allowed (dogs only, 1 total)*
    • Service animals welcome
    • Specific rooms only, restrictions apply*
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • On-site parking only available on request
    • On-site self-parking (GBP 25 per night)
    • On-site parking is limited
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • English breakfast (surcharge) 7:00 AM–10:00 AM on weekdays and 8:00 AM–11:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • 24-hour room service

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Fitness centre
  • Banquet hall

Accessibility

  • Lift

Room amenities

Be entertained

  • 20-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning and heating
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board

Sleep well

  • Soundproofed rooms
  • Turndown service
  • Free cot/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Fees & policies

Optional extras

  • English breakfast is offered for an extra charge of approximately GBP 27 for adults and GBP 13 for children
  • Late check-in between 11:00 AM and 2:00 PM can be arranged for an extra charge

Renovations and closures

The following facilities are closed on Monday and Tuesday:
  • Bar/lounge
  • Full-service spa

Children & extra beds

  • Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of GBP 25 per pet, per night

Parking

  • Self-parking costs GBP 25 per night
  • Guests must contact this property in advance to reserve on-site parking

Policies

This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Also known as

Malmaison York York
Malmaison York Hotel
Malmaison York Hotel York

Frequently asked questions

Does Malmaison York offer free cancellation for a full refund?

Yes, Malmaison York does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Malmaison York?

Yes, dogs are welcome, with a limit of 1 total. There's a charge of GBP 25 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at Malmaison York?

Yes. Self-parking costs GBP 25 per night. Parking spaces may be limited.

What are the check-in and check-out times at Malmaison York?

Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is 11:00 AM.

What is there to do at Malmaison York and nearby?

Maintain your daily exercise routine at the gym.

Are there restaurants at or near Malmaison York?

Yes, there's an on-site restaurant.

What's the area around Malmaison York like?

Malmaison York is in Bishophill, a short 4-minute walk from York Station and 6 minutes' walk from York Minster. Our travellers say that the local area is very central.

Malmaison York Reviews

Reviews

8.8

Excellent

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Exceptional

A very nice, well situated and well run hotel!
The hotel is well situated - close enough to be a short walk from the station but not too close! I’ve stayed before and have always found the staff very friendly and efficient and the hotel clean and tidy. First time I ate there this time a the food was also very nice.
Steven, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Katie, 1-night trip
Verified Hotels.com guest review

6/10 Good

Mal Maison York
Decent hotel. Great location. Quite a nice room (we upgraded for £40). One coffee machine at breakfast for entire hotel guests is crazy. Waited 25 mins to make mine.
MARK, 1-night family trip
Verified Hotels.com guest review

2/10 Poor

48th wedding anniversary treat ruined by Malmaison
We searched Hotels.com for a spa hotel in York as a treat for our 48th wedding anniversary. We booked the Malmaison, York. Checking their website which still says "Train like a warrior in our fully-equipped gym or book in some royal pampering at our spa, where an array of treatments await you from massages to facials and body wraps." From
Angela, 2-night trip
Verified Hotels.com guest review

8/10 Very good

First visit to York for over 25 years
Great position. Walking to all attractions very easy. Breakfasts were fine. Not the most flexible of offerings. Our request for high floor was accommodated. Shower really nice but hand basin hot water just tepid no matter how long it was run for. We took advantage of no cleaning of room in exchange for evening drink. We would stay again. Next visit will be in a warmer and brighter month.
Stephen, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

We had an amazing stay, the gentleman who check us in was lovely, professional and nothing was too much trouble.
amy, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Lisha, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Amanda, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Business or pleasure, this is a great hotel
Great hotel, very comfortable room and the location is perfect. Breakfast is wonderful and I used one of the business pods for a meeting…so easy to set up and and very comfortable. Had to use the NCP parking which is only a 3 minute walk from the hotel but the hotel offered a reduction (30%) so remember to ask at reception upon check out
Dale, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Duncan, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Ben, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

christiane, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Feedback
Dear Hotels.com, you have now asked me for feedback about check-in, feedback about my stay while I was there, feedback twice now that I’ve left…. FFS, I stayed one night and all was well, any issues I’ll take up with wherever I’m staying. I’ve unsubscribed from your reminders yet constantly get pestered. Please STOP. And there’s absolutely no need to reply and ask for feedback about your reply. Malmaison is great, Hotels,com not so much.
James, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Short break to this lovely city. Central location, fantastic breakfast.
S, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Best hotel in York
Wonderful stay with excellent service, clean and great facilities.
Anita, 1-night business trip
Verified Hotels.com guest review

6/10 Good

Michael, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Kevin, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Cindy, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Jessica, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Chris, 2-night trip
Verified Hotels.com guest review

6/10 Good

Terrible lighting in room
New Year’s Eve stay, had meal in the bar and grill, the food very mediocre, wouldn’t rush back, however the staff in the bar were very pleasant attentive and professional. Paid £25 each for the new year celebrations from 10.30, champagne cheap, and no atmosphere whatsoever, not worth more than a fiver each. The rooms are compact have all you need for a 1 night stay apart from light. Very dark room, the light on the compact mirror didn’t work, to put make up on you had to use the big mirror by the wardrobe for the wardrobe light which is on a sensor, really annoying. The bed and pillows were comfy on a positive. Really wanted to like this hotel but don’t think I’d book here again, you really need to sort the dullness of the rooms out.
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Sujoy, 3-night trip
Verified Hotels.com guest review

6/10 Good

More NILMaison than Malmaison
Where do I start, ok, the checkin, where I’m abruptly told ‘oh, we didn’t know you were bringing a dog’ - I say ‘well you did as I added it to the booking’ - ‘oh, yes the note, well we don’t read those’ - how is that even my fault. So I’m then told I’ll have to wait to see if a different room is available. Then comes the £25 per night charge. Parking, well let’s just say that’s not a real option, did you book she asks. No, it doesn’t say I have to, oh well, she says, it’s full you’ll have to use the NCP. I explained that I tried to call reception on arrival, I was told ‘we aren’t allowed to answer the phones during checkin times’ - let’s face it, that’s probably the most important time to answer the phone for people lost or needing help! Now to the room, windows don’t open, room roasting hot, aircon is just an ornament, not an operating function. The dog passport is more finger wagging than tail wagging friendliness. Location is great, but service was just appalling.
Andrew, 2-night trip
Verified Hotels.com guest review

6/10 Good

Average
Bed wasn’t overly comfortable. Light on make up mirror didn’t work and not much natural light in the room. Some wood on surfaces was chipped. Good food and drink service
Ben, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Best place to stay in York
Room had great views of York Minster and the city, was well equipped and breakfast was excellent. All in all a recommended place to stay at a fair price. Also premium Sky TV channels included.
Mr J N, 1-night trip
Verified Hotels.com guest review