AP Premier Batam

2.5 star property
Family-friendly hotel with spa, near Harbour Bay Ferry Terminal

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for AP Premier Batam

Lobby
View from property
View from property
Sports facility
Minibar, in-room safe, desk, rollaway beds

Reviews

7.4 out of 10

Good

Popular amenities

  • Spa
  • Bar
  • Gym
  • Childcare
  • Connecting rooms available
  • Pool
Main amenities
  • Restaurants and bar/lounge
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • Free children's club
  • Free babysitting
  • Fitness centre
  • Sauna
  • 24-hour room service
  • Room service
  • Babysitting
  • 24-hour business centre
For families
  • Children stay free
  • Babysitting (free)
  • Children's club (free)
  • Playground on-site
  • Rollaway/extra beds
  • Connecting/adjoining rooms available

Room options

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About the area

Map
Jalan Duyung Sei Jodoh, Jodoh River,, Batu Ampar, Batam, KR, 29432

What's nearby

  • Harbour Bay Ferry Terminal - 15 min walk
  • Nagoya Hill Mall - 2 min drive
  • Grand Batam Mall - 3 min drive
  • BCS Mall - 3 min drive
  • Batam Centre Ferry Terminal - 8 min drive

Getting around

  • Batam Batu Besar (BTH-Hang Nadim) - 28 min drive
  • Changi Airport (SIN) - 14.2 miles/22.8 km
  • Singapore (XSP-Seletar) - 20.9 miles/33.6 km

Restaurants

  • ‪Morning Bakery Harbour Bay - ‬10 min walk
  • ‪Golden Palace - ‬4 min walk
  • ‪McDonald's - ‬12 min walk
  • ‪Martabak Har - ‬11 min walk
  • ‪Bakso Gunung - ‬4 min walk

About this property

AP Premier Batam

AP Premier Batam features a free kids' club and puts you within a 15-minute walk of Harbour Bay Ferry Terminal. Guests can indulge in massages at the spa, and international cuisine is served at The Square, which is open for breakfast, lunch and dinner. Other highlights include an indoor pool, a bar/lounge and a fitness centre.

Languages

English, Indonesian

At a glance

Hotel size

  • 244 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in start time: 2 PM; check-in end time: midnight
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding
  • Free babysitting
  • Free children's club

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Free on-site valet parking
  • Wheelchair-accessible parking on site

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • 24-hour room service

Travelling with children

  • Children stay for free (see details)
  • Free children's club
  • Playground
  • Free babysitting

What to do

  • Pool table

Working away

  • 24-hour business centre
  • Meeting rooms
  • Conference space (7535 square feet)

Services

  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 1997
  • Safe-deposit box at front desk
  • Garden
  • Library
  • Fitness centre
  • An indoor pool
  • Full-service spa
  • Sauna

Accessibility

  • Wheelchair-accessible
  • Lift
  • Wheelchair-accessible parking

Room amenities

Be entertained

  • Television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker

Sleep well

  • Rollaway/extra bed (surcharge)

Freshen up

  • Hairdryer

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.

Dining

The Square – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • Christmas Eve (24 December) gala dinner per adult: IDR 175000.00

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately IDR 127000 per person

Children & extra beds

  • Rollaway beds are available for IDR 375000 per stay

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property accepts credit cards.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Batam Novotel
Novotel Batam
Novotel Hotel Batam
Novotel Batam Hotel
AP Premier Batam Hotel
AP Premier Batam Batam
AP Premier Batam Hotel Batam

Frequently asked questions

Is there a pool at AP Premier Batam?
Yes, there's an indoor pool.
Are pets allowed at AP Premier Batam?
Sorry, pets aren't allowed.
Is parking offered on site at AP Premier Batam?
Yes, there's free self and valet parking.
What are the check-in and check-out times at AP Premier Batam?
Check-in start time: 2 PM; check-in end time: midnight. Check-out time is noon.
What is there to do at AP Premier Batam and nearby?
AP Premier Batam has a spa and an indoor pool, as well as a fitness centre and a garden.
Are there restaurants at or near AP Premier Batam?
Yes, The Square offers international cuisine.
What's the area around AP Premier Batam like?
AP Premier Batam is located a short 15-minute walk from Harbour Bay Ferry Terminal.

AP Premier Batam Reviews

Reviews

7.4

Good

7.4/10

Cleanliness

7.4/10

Staff & service

7.0/10

Property conditions & facilities

Reviews

4/10 Fair

shortcomings
one day there was no hot water and when asked to look into it, they said it is the main system problem and nothing can be done. Also after showering, I realize they did not put any towels ( and they remove the old towels, i.e. no towels). It only came after calling 4 times
3-night trip
Verified Expedia guest review

8/10 Very good

Hotel condition
The hotel is under renovation. Cleanliness of pool not good.
Melvin, 1-night trip with friends
Verified Hotels.com guest review

2/10 Poor

1-night trip
Verified Hotels.com guest review

6/10 Good

Sivashankaran, 2-night trip with friends
Verified Hotels.com guest review

2/10 Poor

No comments. Hopefully they will improve on what they are lacking on. Good experience n my first time. U pay for what you get n get screwed. Will never come back. Keep it up
upset, 1-night trip
Verified Expedia guest review

6/10 Good

Goh, 2-night business trip
Verified Hotels.com guest review

8/10 Very good

Was expecting a bit better it’s not really nice location. Stuff are Nice but they seems busy Honestly I love the wifi speed it was strong connection. For breakfast it’s nice all the food
Mostofa, 1-night romance trip
Verified Hotels.com guest review

6/10 Good

Nice Hotel Front Desk and Lobby Staff.
Im pleased with the hotel staff as everyone is friendly and welcome you, I reached early and they managed to let me check in 1 room (i book 2) first. The room was spacious where my kids get to run around. The cons part: - Aircon was not in control, afternoon so hot but cant adjust colder. At night so cold, - Lobby no air con, so hot to be there - The towel is very old - My experience for the breakfast was terrible, I went down at 0900hr. Most of the table is not cleared. And when I request one of the senior waitress to clear including few set of the unused culterly, as the table was full of used and leftover food. The lady actually tell me those are clean. Happen the resturant manager was there, and i explain why i want it to change. The staff in the resturant was bad, never once i face this at accor hotels except Batam. - Location: I dont think it very convenient. Only 1 convenient store opp. but it near HarbourBay but not recommended to walk. - Swimming Pool access was tough, I went to check it out and decide not to bring my kids to swim as it was cold water in a hot day. and feel the water was alittle milky. Pros: - I wanted to said price, come think of it. I stayed in Novotel JKT. Clean and good only. But cheaper. - Spacious Room - Big Bed Novotel is a branding, i hope the group can do something to the hotel. I saw some renovation going on, but looking at the way they renovate. I dont think much changes can be made. Will i go back again, sorry NO.
James, 1-night family trip
Verified Expedia guest review

4/10 Fair

kalimuthu, 2-night trip with friends
Verified Hotels.com guest review

8/10 Very good

not bad
sometimes disconnected from the wifi but when it's connected, the connection is good. love the bed as it's huge & definitely bigger than queen size. it's also located near (5 mins drive) the ferry terminal & shopping malls.
Xue Ying, 2-night romance trip
Verified Hotels.com guest review

8/10 Very good

The hotel is old but kept clean and neat. Room size was just nice for my family with two kids. Quite okay for one night stay. Only negative thing was holes in the bathtub. It seems hotel needs renovation.
Manchikanti, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

The stay was comfortable but the building need some maintenance as you can see it is quite old
Mike, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Relax Quiet Hotel
Quiet but breakfast very normal.
Allan, 1-night business trip
Verified Hotels.com guest review

6/10 Good

1-night romance trip
Verified Hotels.com guest review

8/10 Very good

Verified Hotels.com guest review

10/10 Exceptional

Verified Hotels.com guest review

10/10 Exceptional

It comfort and quite good more dish for Breakfast.
Verified Hotels.com guest review

4/10 Fair

Nice hotel but poor facilities
This hotel is quite old and nearby to Barbour Bay seafood restaurant and other shopping malls like Nagoya Hill. The facilities as advertised is not what it seems, the gym and indoor swimming pool is old, outdated and have a bad smell inside. It was quite horrible for us. Both facilities was quite hidden, so you need to walk quite a bit from basement (G floor) through the Active Fitness to 2nd floor where you will pass by the gym first. Then take the stare to go up to 2nd floor to reach the indoor swimming pool as it just in front of The Square restaurant. Only recommend this hotel if you only want to use the room not the facilities.
Verified Expedia guest review

6/10 Good

Verified Hotels.com guest review

4/10 Fair

Disappointed
I booked 4 Executive room explicitly requesting for 2 twin beds & 2 Queen beds but we were given 3 twin and 1 Queen. But the major disappointment was that the ventilation of the 3 out of the 4 rooms were very bad. Air Con was not working and we had to sleep in sweat for the 2 nights we were there. We feedbacked on the next morning and they sent the techinician to only 1 out of 3 rooms to have the air con checked. Even after repairing, no difference was felt. Each room was still very hot. It caused a lot of anxiety for us to stay indoor and relax, which was the main reason why we chose to stay in Novotel in the first place.
Verified Expedia guest review

6/10 Good

This hotel stands nowhere with the actual "Novotel" brand. The infrastructure seemed out of order. The staff lacked communication skills. Room was good overall. Wifi was fast.
Verified Hotels.com guest review

6/10 Good

Average good weekend
Used to stay in Novotel for my batam trip. The prices is good for a 5 star hotel. But the facilities turn out to be old and no maintenance is taken care off i dont think i will return again Bedsheet and Towel is not white anymore
Verified Expedia guest review

4/10 Fair

A class 2 hotel service
Notice that the breasfast spread has reduced its variety of food. The receptionist attended to me was not well train. There is some " screw up" in the admin work. Need to wait for about 20 mins for my room. The even did not offer a welcome while making me to wait. The taxi to the batam center ferry point is too expensive, they should have the same rate in the market From my observations, most guest prefer to use the taxi service from external. ( reminder. Uber n Grab is now all over in batam ? ) ARRANGE TO FETCH FROM THE ARRIVAL PORT WAS NOT FULFILL
Verified Hotels.com guest review

4/10 Fair

Not as great as other Novotel Hotels
Convenient location. But hotel is very dated. Buffet is ordinary too. Got a room with an apparent "sea view", where in actual fact all we could see was a slimmer of the sea! Would I go back? Very unlikely.
Verified Hotels.com guest review

8/10 Very good

Convenient hotel for those shopping
Everything was fairly good, but the air-con was pretty cold at night though I've adjusted the temperature to 25 degrees. Perhaps during the CNY season, restaurant cant keep up with the food replenishment as well.
Verified Expedia guest review