I made this reservation a week before as an emergency place for my special needs daughter. She was locked out of our home very late in the evening (around 11 PM) in well below freezing weather and I was away (far). When I called the hotel to make reservation, I was advised to make reservation in 3rd party app for much better rate. When I did, in my panicked rush, I accidentally made reservation for wrong date. One minute later, could not cancel. So, friend, tried again with correct date (12/7). But my daughter could not check in because hotel would not take ApplePay for check in credit card and my daughter’s actual credit card was locked inside of the house. Overall, terrible experience — $300+ wasted and not refundable and my day g yet still had to drive 2 hours in the middle of the night to safety.