The best aspect about this hotel is the Manager and the staff, super friendly, we had a problem with the room and the manager was extremely helpful and changed our room. The dining options were super good, the food was delicious, the ambiance was amazing. The 3 downsides for the facility is no kids entertainment although it said it was available on multiple sites, they should probably update it, second downside is that beach infront of the hotel was good, and the third downside is the rooms were a bit smaller and the toilet cabin was made from glass, if you flush the toilet for sure you will wake up whoever is sleeping. I recommend this hotel for couple but not families with kids. Overall, we had a great time at Cavo Zoe and the protaras center was out of this world 10 min walk from the hotel.