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Holiday Inn Hotel & Suites Des Moines - Northwest by IHG

3.0 star property
Urbandale hotel with indoor pool and restaurant

Choose dates to view prices

Photo gallery for Holiday Inn Hotel & Suites Des Moines - Northwest by IHG

A formal dining area with a long table set for a special occasion, featuring a floral arrangement and string lights.
Welcome to the Holiday Inn & Suites, featuring a modern design with a flat roof and potted plants surrounding the entrance.
Enjoy a refreshing swim in our pool surrounded by a scenic mural and comfortable seating.
Stylish hallway with patterned carpet, console table, and artwork.
Comfortable retreat with a large bed, flat-screen TV, and modern amenities.
In the heart of Des Moines, Holiday Inn Hotel & Suites Des Moines - Northwest offers a welcoming retreat with shopping on site and an indoor pool. Unwind at the 24-hour gym or enjoy a drink at the bar while appreciating helpful staff that have left lasting impressions on previous guests.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Pet-friendly
  • Pool
  • Airport transfer
  • Connecting rooms available
  • Gym

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Indoor pool
  • Breakfast available
  • Free airport shuttle
  • Free area shuttle
  • 24-hour fitness centre
  • Room service
  • Business centre
  • Meeting rooms
  • 24-hour front desk
  • Front desk safe

Feel at home (6)

  • Free cots/infant beds
  • Microwave
  • Connecting/adjoining rooms available
  • Premium TV channels
  • Daily housekeeping
  • Laundry facilities
The current price is ฿2,653
฿2,972 total
includes taxes & fees
24 Aug - 25 Aug

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Standard Room, 1 King Bed

Comfortable retreat with a large bed, flat-screen TV, and modern amenities.

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(32 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
Pillow menu
Separate bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Enjoy a refreshing shower with a handheld showerhead and glass door in this well-appointed bathroom.

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(20 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
Pillow menu
Separate bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom (Living Area)

Relax in this stylish room with a sofa, dining area, and flat-screen TV.

Suite, 1 Bedroom (Living Area)

8.6 out of 10
Excellent
(4 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
Pillow menu
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed (Parlour Room)

Relax in this cozy space with a flat-screen TV, kitchenette, and comfortable seating area.

Suite, 1 King Bed (Parlour Room)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
Pillow menu
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room

Rest on a plush bed with a simple headboard.

Standard Room

8.8 out of 10
Excellent
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
Pillow menu
Separate bedroom
  • Sleeps 2
  • 1 Single Bed OR 1 Queen Bed

View all photos for Suite, 1 King Bed (Additional Living and Dining Area)

Relax in this stylish room with a sofa, dining area, and flat-screen TV.

Suite, 1 King Bed (Additional Living and Dining Area)

Highlights

Separate dining area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
Pillow menu
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds (Additional Living and Dining Area)

Relax in a comfortable seating area with a sofa, armchairs, and ottoman, perfect for unwinding in front of the flat-screen TV.

Suite, 2 Queen Beds (Additional Living and Dining Area)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Separate dining area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
Pillow menu
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Communication, Accessible Tub)

Relax in comfort with a large bed, desk, and nightstand, perfect for work and rest.

Standard Room, 1 King Bed, Accessible (Communication, Accessible Tub)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
Pillow menu
Separate bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible (Communication Accessible)

Relax in this stylish room with a sofa, dining area, and flat-screen TV.

Suite, 2 Queen Beds, Accessible (Communication Accessible)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
Pillow menu
Separate bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom (Living and Dining Area)

Relax in this stylish room with a sofa, dining area, and flat-screen TV.

Suite, 1 Bedroom (Living and Dining Area)

Highlights

Separate dining area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
Pillow menu
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Living Area)

Relax in a comfortable seating area with a sofa, armchairs, and ottoman, perfect for unwinding in front of the flat-screen TV.

Suite, 1 Bedroom (Living Area)

7.4 out of 10
Good
(3 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
Pillow menu
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Living and Dining Area)

Relax in a comfortable seating area with a sofa, armchairs, and ottoman, perfect for unwinding in front of the flat-screen TV.

Suite, 1 Bedroom (Living and Dining Area)

Highlights

Separate dining area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
Pillow menu
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Mobility Roll-In Shower)

Relax in comfort with a large bed, desk, and nightstand, perfect for work and rest.

Room, 1 King Bed, Accessible (Mobility Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
Pillow menu
Separate bedroom
  • Sleeps 2
  • 1 King Bed

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9.0 out of 10, Wonderful, 1,767 reviews
The price is ฿3,161
฿3,540 total
includes taxes & fees
10 Aug - 11 Aug
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About the area

Map
4800 Merle Hay Rd, Urbandale, IA, 50322

What's nearby

  • Merle Hay Mall - 3 min drive - 2.1 km
  • Drake University - 9 min drive - 7.7 km
  • Living History Farms - 9 min drive - 11.8 km
  • Iowa Events Center - 13 min drive - 11.9 km
  • Casey's Center - 13 min drive - 12.2 km

Getting around

  • Des Moines International Airport (DSM) - 34 min drive
  • Free airport shuttle
  • Free local area shuttle

Restaurants

  • ‪Chick-Fil-A - ‬3 min drive
  • ‪McDonald's - ‬4 min walk
  • ‪Casey's General Store - ‬2 min drive
  • ‪Sonic Drive-In - ‬13 min walk
  • ‪Buffalo Wild Wings - ‬17 min walk

About this property

Holiday Inn Hotel & Suites Des Moines - Northwest by IHG

At Holiday Inn Hotel & Suites Des Moines - Northwest by IHG, you'll be within a 15-minute drive of Drake University and Casey's Center. The restaurant is the perfect spot for a bite to eat, and after having fun at the indoor pool, you can unwind with a drink at the bar/lounge. A free airport shuttle and a 24-hour fitness centre are offered, and in-room conveniences include fridges and microwaves. Fellow travellers love the helpful staff.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 198 rooms
    • Arranged over 5 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; check-in end time: midnight
    • Express check-in available
    • Minimum check-in age – 18
    • Check-out time is noon
    • Contactless check-out
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
    • Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets allowed (up to 23 kg per pet)*
    • Service animals welcome
    • Restrictions apply*
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • Wheelchair-accessible parking on site
DONE

Transfers

    • Free airport shuttle (available 24 hours)
DONE

Off-site

    • Free area shuttle within 2 mi
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

Travelling with children

  • Free local shuttle

What to do

  • Shopping

Working away

  • Business centre
  • Meeting rooms
  • Conference space (15000 square feet)

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Porter/bellhop

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • 24-hour fitness centre
  • An indoor pool
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available

Room amenities

Be entertained

  • 37-inch flat-screen TV
  • Premium cable channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Free cot/infant bed
  • Free rollaway/extra bed

Freshen up

  • Partially open bathroom
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Free local calls

Food and drink

  • Fridge
  • Microwave

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately USD 15 per person
  • Microwaves are available for USD 7 per night
  • Fridges are available for USD 7 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 20 per pet, per stay

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Holiday Inn Hotel Moines Northwest
Holiday Inn Moines Northwest
Holiday Inn Hotel Moines Northwest Urbandale
Holiday Inn Moines Northwest Urbandale
Holiday Inn Hotel Suites Des Moines Northwest
Holiday Inn Hotel Suites Des Moines Northwest an IHG Hotel
Holiday Inn Hotel & Suites Des Moines - Northwest by IHG Hotel

Frequently asked questions

Does Holiday Inn Hotel & Suites Des Moines - Northwest by IHG offer free cancellation for a full refund?

Yes, Holiday Inn Hotel & Suites Des Moines - Northwest by IHG does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Holiday Inn Hotel & Suites Des Moines - Northwest by IHG?

Yes, there's an indoor pool.

Are pets allowed at Holiday Inn Hotel & Suites Des Moines - Northwest by IHG?

Yes, pets are welcome, with a maximum weight of 23 kg per pet. There's a charge of USD 20 per pet, per stay. Service animals are exempt from fees.

Is parking offered on site at Holiday Inn Hotel & Suites Des Moines - Northwest by IHG?

Yes, there's free self parking.

Is an airport shuttle service offered by Holiday Inn Hotel & Suites Des Moines - Northwest by IHG?

Yes, a free airport shuttle is available.

What are the check-in and check-out times at Holiday Inn Hotel & Suites Des Moines - Northwest by IHG?

Check-in start time: 3 PM; check-in end time: midnight. Check-out time is noon. Express check-in and contactless check-out are available.

Is there an on-site casino at Holiday Inn Hotel & Suites Des Moines - Northwest by IHG?

No, this hotel doesn't have a casino, but Prairie Meadows Racetrack and Casino (14-min drive) is nearby.

What is there to do at Holiday Inn Hotel & Suites Des Moines - Northwest by IHG and nearby?

Holiday Inn Hotel & Suites Des Moines - Northwest by IHG has an indoor pool and a 24-hour fitness centre.

Are there restaurants at or near Holiday Inn Hotel & Suites Des Moines - Northwest by IHG?

Yes, there's an on-site restaurant.

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Holiday Inn Hotel & Suites Des Moines - Northwest by IHG Reviews

Reviews

8.2

Very good

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Popular mentions

Room
Service staff
Bed
Breakfast
Location
Bathroom
Food
Building
Restaurant
Children

Reviews

10/10 Excellent

Everything perfect
Pablo, 1-night trip

8/10 Good

Room was spacious, bed was very comfortable. Food option was Bennigans only no continental breakfast offered.
Robin, 1-night trip

10/10 Excellent

Very comfortable rooms and beds.
Lindsey, 2-night trip

8/10 Good

Old hotel but still pretty good accommodations.
Brad, 3-night trip

10/10 Excellent

Clean, friendly staff, convenient
Michele, 1-night trip

10/10 Excellent

Excellent stay

It was an excellent stay and restaurant attached was great
Justina, 1-night trip

10/10 Excellent

Restaurant adjacent. Nice decore. Nice people.
Daniel, 1-night trip

10/10 Excellent

Nice Hotel
Bienfaiteur, 1-night trip

10/10 Excellent

Cheyanne was very helpful!
Sophia, 1-night trip

8/10 Good

Convenient location with great dog walking neighborhoods close by. Super friendly front desk staff and quality bedding with generous sized rooms
1-night trip

10/10 Excellent

Great stop for one night on the road back home. Attached restaurant (Bennigan’s) was very convenient, good food & good service
James, 1-night trip

10/10 Excellent

Very kind staff, nice to have Bennigans connected to hotel too
Alyssa, 1-night trip

4/10 Poor

Woke up to a bed bug on my a this morning. And several bites. Horrible! And dog pee in the elevator
Christine, 1-night trip

4/10 Poor

Tv was broken, window to the room was broken and water leaked in from the storm . Carpet was wet ,
Benjamin, 1-night trip

6/10 Okay

It’s fine for a one night stay traveling through. The room was dingy and musty smelling. Stains on the carpet. But, the bed was comfortable and AC worked well. Not terrible but not great.
Kimberly, 1-night trip

10/10 Excellent

Was a little hard to find the property but was a nice place to stay at for the weekend.
Christopher, 1-night trip

10/10 Excellent

Excellent
Todd, 1-night trip

8/10 Good

Any complaints we had, was taken care of promptly
Wendell, 2-night trip

8/10 Good

There were bags of garbage in the hall when I checked in. There had been some repair on the ceiling of my room so there was a 2x4 nailed to the ceiling with nails sticking out. People at the front desk were very kind.
Shari, 2-night trip

2/10 Terrible

I did not check in because the pool was closed. We reserved the poolside room for a birthday swim party.
Medea, 1-night trip

10/10 Excellent

Favorite place to stay in Des Moines, great location and cleanliness
Joshua, 1-night trip

10/10 Excellent

I did not care for the chair in my room. Only chair to sit in was at the desk
Rogelio, 1-night trip

10/10 Excellent

Very clean great shower good location
Jeanne, 1-night trip

6/10 Okay

Good, almost great but not quite there

Hotel staff was amazing. Our room was nice. Lots of dings and scratches all around that made me nervous if theyd charge us for it even though it was there prior to us. They didn't have trash can liners that i thought was odd. Found a dog chew toy up agaisnt the bed frame on the floor but everything else was super clean! The bed and pillows were perfect.
Elizabeth, 1-night trip

10/10 Excellent

Very helpful and friendly front desk staff. Clean, very quiet, and felt safe.
Sarah, 2-night trip