Located near Bangla Road, Neptuna Hotel by Maduzi offers a vibrant retreat with a coffee shop, bar, and restaurant. Relax by the outdoor pool or take advantage of in-room WiFi and luggage storage. Guests rave about this hotel's convenient location.
Reviews
6.66.6 out of 10
Good
Popular amenities
Bar
Pool
24/7 front desk
Air conditioning
Free WiFi
Restaurant
Main amenities (9)
Daily housekeeping
Near the beach
Restaurants and bar/lounge
Outdoor pool
Breakfast available
Coffee shop/cafe
24-hour front desk
Air conditioning
Luggage storage
Feel at home (6)
Fridge
Private bathroom
Television
Daily housekeeping
Outdoor swimming pools
Free toiletries
Room options
Available filters for rooms
Showing 6 of 6 rooms
View all photos for Standard Double Room, 1 Bedroom, Non Smoking
Standard Double Room, 1 Bedroom, Non Smoking
Highlights
Air conditioning
Fridge
TV
Separate bedroom
Private bathroom
Free bottled water
Cable channels
Daily housekeeping
28 sq m
Sleeps 2
1 King Bed
View all photos for Deluxe Double Room
Deluxe Double Room
Highlights
Balcony
Air conditioning
Fridge
TV
Separate bedroom
Hairdryer
Private bathroom
Free bottled water
30 sq m
City view
Sleeps 2
1 Queen Bed
View all photos for Standard Room with Unlimited Free Flow Beer
Standard Room with Unlimited Free Flow Beer
Highlights
Air conditioning
Fridge
TV
Separate bedroom
Private bathroom
Free bottled water
Cable channels
Daily housekeeping
Sleeps 2
1 King Bed
View all photos for Deluxe Double Room, 1 Double Bed, Corner
Tiger Inn Patong Restaurant & Steakhouse - 2 min walk
About this property
Neptuna Hotel by Maduzi
Neptuna Hotel by Maduzi offers a fantastic location, putting you a short five-minute walk from Bangla Road and Jungceylon Shopping Center. You can splash around at the outdoor pool, grab a bite to eat at the coffee shop/cafe or unwind with a drink at the bar/lounge. Also, Patong Beach and Kalim Beach are within a short drive.
Languages
English, Thai
At a glance
DONE
Hotel size
75 rooms
DONE
Arriving/Leaving
Check-in start time: 2:00 PM; check-in end time: 6:00 AM
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is 11:30 AM
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 AM please contact the property in advance using the information on the booking confirmation
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 12 and over, and test must have been administered no more than 72 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 18 and over; guests must have received complete vaccination at least 14 days prior to check-in
This is a certified Thailand SHA Plus property. Thailand SHA Plus is a health and safety certification (an additional level to the SHA standard), for properties that are open to vaccinated travelers and have at least 70% of staff vaccinated, issued by the Amazing Thailand Safety and Health Administration.
DONE
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Pets
No pets or service animals allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
No on-site parking
Property amenities
Food and drink
Continental breakfast (surcharge) each morning 7:00 AM–10:30 AM
Restaurant
Bar/lounge
Coffee shop
What to do
Beach nearby
Services
24-hour front desk
Luggage storage
Facilities
An outdoor pool
Accessibility
Handrails in stairwells
Room amenities
Be entertained
Television
Cable TV channels
Home comfort
Air conditioning
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Shower only
Free toiletries
Towels
Stay connected
Desk
Free WiFi
Food and drink
Fridge
Free bottled water
More
Daily housekeeping
Special features
Dining
On-site venue – This restaurant specialises in local and international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Fees & policies
Refundable deposits
Cash deposit: THB 1000.0 per accommodation, per stay
Optional extras
Continental breakfast is offered for an extra charge of approximately THB 200 for adults and THB 200 for children
Renovations and closures
This property is closed from 25 April 2025 to 31 December 2025 (dates subject to change).
Pool, spa, & gym (if applicable)
Pool access available from 7:00 AM to 7:00 PM
Policies
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, JCB International
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Neptuna Hotel
Neptuna Hotel SHA Plus
Neptuna Hotel by Maduzi Hotel
Neptuna Hotel by Maduzi Patong
Neptuna Hotel by Maduzi Hotel Patong
Frequently asked questions
Is Neptuna Hotel by Maduzi currently open?
This property is closed from 25 April 2025 to 31 December 2025 (dates subject to change).
Is there a pool at Neptuna Hotel by Maduzi?
Yes, there's an outdoor pool. Guests have pool access from 7:00 AM to 7:00 PM.
Are pets allowed at Neptuna Hotel by Maduzi?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Neptuna Hotel by Maduzi?
Sorry, there's no on-site parking at Neptuna Hotel by Maduzi.
What are the check-in and check-out times at Neptuna Hotel by Maduzi?
Check-in start time: 2:00 PM; check-in end time: 6:00 AM. Check-out time is 11:30 AM.
What is there to do at Neptuna Hotel by Maduzi and nearby?
Neptuna Hotel by Maduzi has an outdoor pool.
Are there restaurants at or near Neptuna Hotel by Maduzi?
Yes, there's an on-site restaurant that offers local and international cuisine.
What's the area around Neptuna Hotel by Maduzi like?
Neptuna Hotel by Maduzi is in the heart of Patong, a short 2-minute walk from Bangla Road and 8 minutes' walk from Patong Beach.
Have a question?
AI iconBeta
Get instant answers with AI powered search of property information and reviews.
Neptuna Hotel by Maduzi Reviews
Reviews
6.6
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
6.6/10
Cleanliness
7.4/10
Staff & service
7.0/10
Amenities
6.2/10
Property conditions & facilities
6.2/10
Eco-friendliness
Popular mentions
Room
Breakfast
Location
Shower
Reviews
4/10 Poor
19 Apr 2025
Hotel needs a much needed renovation particularly the pool area
To advertise a “balcony” it really should be able to hold a chair , the noise level from outside was horrendous
The reception staff were lovely
Cleaning staff lovely
Amanda
Amanda, 7-night trip
6/10 Okay
25 Feb 2023
Location was great
Ronald
Ronald, 10-night trip
2/10 Terrible
28 Apr 2025
This was one of the worst hotels I have stayed in the room was in need of painting the window leaked water in the shower sprayed over the toilet not me ! The very small balcony never got cleaned.
The breakfast was rubbish the bar was not stocked well and they said we are going to renovate so not stocking.
The staff were good but on the whole my experience was not
Kerry Michael
Kerry Michael, 11-night trip
10/10 Excellent
1 May 2024
Good location. Good staff. Good housekeeping. Good price
Edmond
Edmond, 7-night trip
4/10 Poor
15 Dec 2024
Staff was very rude
Srinivasa
Srinivasa, 1-night trip
6/10 Okay
9 Feb 2023
Very noisy but if you there for night life then it is perfect due to distance
R
R, 3-night trip
10/10 Excellent
2 Oct 2023
Inexpensive clean central
PAUL
PAUL, 7-night trip
10/10 Excellent
7 Apr 2024
2 minutes walking from Bangla road
LOUIS
LOUIS, 3-night trip
6/10 Okay
23 Feb 2023
Hotel location was good (close to Bangla road and Patong beach) but room was mediocre and there was not a lot of options for breakfast.
Arjun
Arjun, 2-night trip
2/10 Terrible
6 May 2025
The location was good.
The service was the worst Ive had in 20 years staying in Phuket.
The Rooms had Mold in the Bath Rooms.
Cockroches running around the bed room.
Curtains were not block out and woke us up at 6am daily.
We asked for extra pillows and Extra toilt rolls, No it was not a hotel policy.
The swimming pools tiles were Brocken every where it was an accident waiting to happen very dangerous.
On day 15 off our 20 day stay the Bar was closed each afternoon because the Hotel had been sold and was closing down for months.
Day 17 I was threatened with a fine or removal from the hotel because my Aircon was on 16 deg, another Hotel Policy aircons not to go below 20deg never heard anything like it.
Totally Discussted Expedia, why were we not told about these Hotel issues 🤔
Never again.
I have all photos 📸 to back this up and a copy of the thretening letter.
Anthony
Anthony, 20-night trip
10/10 Excellent
18 Nov 2022
Excellent place, read review for hot water trick
My best friend and I spent 2 weeks in Thailand between Pattaya to Bangkok to Chiang Mai down to Phuket to Ko Phi Phi and other islands, we stayed in multiple hotels, always booking 2 rooms so we were able to compare between rooms as well.. this place was really very nice for the price! One word of advice, the hot water on the shower can’t keep up if you open the valve all the way, just open it about 2/3 of the way and your water pressure will still be strong and the water will be hot!
Jared
Jared, 3-night trip
4/10 Poor
7 Mar 2023
I have to say that the bed and the mattress was terrible. There was a box spring and No mattress at all.
It made sleeping very difficult.
ENRIQUE
2/10 Terrible
5 Mar 2023
Just don’t do it not worth it.
Joseph
Joseph, 11-night trip
2/10 Terrible
6 May 2025
The room I booked wasn’t given to me
Aircon noisy
Poor quality breakfast with limited time available
Pool missing tiles
Bar closed for best part of stay
No compensation for deceiving me with my room & staff threatening behaviour towards myself regards aircon & poor service & not providing the facilities that where noted on the booking
Warren
Warren, 11-night trip
2/10 Terrible
29 Apr 2025
Close to every thing but stops there
At no time were we told about what temp the aircon was to be .
Bar refused to stock our drinks once we drunk them out off bar .
Hotel had no connection we us in many different areas
Hope the new owners change things around
craig Micheal
craig Micheal, 20-night trip
4/10 Poor
21 Apr 2025
The property needs maintenance. The Pool especially as it has many broken tiles that are very sharp. There are no ladders to aid getting out, only a high step. The water never seemed really clean and clear.
There seems to be many rules and regulations that are a bit odd.
Asking for extra pillows, towels, toilet paper was always a hassle and you could only have maybe one extra.
The breakfast was very basic with limited options.
I had a major issue with my room when checking in as it wasn't the room I was expecting from the photos I saw when first I booked. A after a number of phone calls between the hotel, Expedia and myself it was finally resolved and I was given my desired room. Not without a further two hour wait time to check in. The room was pleasant enough once I got settled but a hassle to begin with.Would I stay again or recommend the hotel? No.
Glen
Glen, 11-night trip
8/10 Good
18 Mar 2025
Buen hotel, cuarto amplio y limpio. Buena cama y ducha con buena presión y agua caliente. El desayuno después de tres días dejamos de ir y preferimos desayunar en otros lados, no es q sea malo pero es repetitivo y si te quedas varios días pues no es una opción. Se escucha de noche el ambiente de Bangla rd. El staff es amable y atento. Cerca de todo.
Mario Fabian Ortega
Mario Fabian Ortega, 10-night trip
2/10 Terrible
6 Feb 2025
nein! nein! nein!
Katastrophe! Gebucht "Deluxe Studio" 40m² & 2 Betten Kingsize. Bekommen: kleines Zimmer unter 30m² & nur 1 Bett. Rezeption sehr frech bei Reklamation: "Wenn Hotel nicht gefällt, gehen sie doch!" Kein besseres Zimmer bekommen. Mobiliar schrottig, Frühstück unterstes Niveau.
Haben viel Erfahrung in Thailand: das war das mit Abstand schlechteste Hotel: nicht buchen!
Hella
Hella, 5-night trip
10/10 Excellent
2 Feb 2025
Gut
Ali
Ali, 20-night trip
8/10 Good
2 Feb 2025
War gut
Ali
Ali, 11-night trip
6/10 Okay
10 Jan 2025
Hotel mediano. Boa localização. Maior problema foi que o colchão de mola extremamente duro.
Eduardo Jairo
Eduardo Jairo, 2-night trip
4/10 Poor
31 Dec 2024
Receptionist impolite but good location
The receptionist were very rude & not professional. They are not feeling wrong after they did. Room is fine & good location & convenient. This is the only reason I stay here. House keeping also nice staff . Just the receptionist were impolite made me feel not well.