2/10 แย่
5 ธันวาคม ค.ศ. 2024
False advertising/ terrible stay
I used the filter option to find a hotel with 1. A bar..2. Hot tub. The advertisement listed both and had photographs of each to support it. Upon arrival I was informed the bar closed at the beginning of COVID lol years ago. I subsequently walked to the pool area and noticed the hot tub was empty with caution tape around it.. (2 strikes at that point)..I continued on to my room which was in the first floor. When I entered the room I immediately could not breathe through my nose- it was incredibly musty. The manager informed me they usually have pets on the 1st floor and gave me another room on the 2nd… the second room appeared relatively clean until I went to take a shower and noticed there was a used face cloth that had been drying on the shower rod. The staff were all super friendly but did not attempt to rectify any of the false advertising that caused me to spend significantly more on this hotel than the other options in the area. I tried contacting hotels/ Expedia and have been unsuccessful. I feel there should be some form of compensation for this due tot he hotel being so different than what is advertised. I don’t think I’ll be using a 3rd party app in my future hotel booking.
Tyler
Tyler, ทริปธุรกิจ 1 คืน
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