4/10 พอใช้
8 ต.ค. 2025
Dreadful! On-site restaurant advertising dinner till 10:00 pm, refused to serve food at 9:30. Upon talking to the desk clerk about it he indicated that this was not uncommon and that they had been warned before. Parking extremely inconvenient. There's a small lot adjacent to the entry that is always full in the evenings. Additional spots in the Mattel parking structure across the street on floors 1,6 & 7. Unfortunately all slots are posted with 'reserved for Mattel' signs. We were not told that it didn't matter until we had driven the building and returned to the front desk to notify the clerk. Pillows were old, thin and practically evaporated when laid upon. It took two calls to have extras sent up. No information card on the phone to indicate extensions or services, so you had to guess which button to push. We had to have the engineer come up and explain how to use the TV as there was no instruction card, nor were there any streaming channels or movies. The furniture had cigarette burns and stains. Lampshade was stained with what looked like blood. Toilet paper roll only had a few squares of paper left on it and there were no back-ups. We had to use facial tissue. Shower curtain was frayed and the rings at the ends were barely attached. The only amenity was a bar of hand soap. The one saving grace was that it was clean. We will stay at Marriott from now on. I don't understand the higher ratings from others. They must have stayed at a different hotel.
Eric
Eric, ทริปกับครอบครัว 1 คืน
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