Santana Row Shopping Center - 8 min drive - 9.5 km
CSU San Jose State University - 8 min drive - 7.3 km
Getting around
San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.) - 3 min drive
San Carlos, CA (SQL) - 29 min drive
San Francisco International Airport (SFO) - 41 min drive
Oakland, CA (OAK-Oakland Intl.) - 44 min drive
San Jose College Park Station - 6 min drive
Tamien Station (Caltrain) - 8 min drive
Sunnyvale Lawrence Station - 9 min drive
Karina Court Station - 12 min walk
Mineta Airport Station - 12 min walk
Component Station - 23 min walk
Free airport shuttle
Restaurants
Casino M8trix - 6 min walk
Chick-fil-A - 16 min walk
Bay 101 - 19 min walk
Starbucks - 5 min walk
Smashburger - 11 min walk
About this property
DoubleTree by Hilton San Jose
DoubleTree by Hilton San Jose is just 1.1 mi (1.8 km) from the airport and offers a free shuttle (available on request). After visiting the 24-hour fitness centre for a workout, you can grab a bite to eat at one of the 3 restaurants or unwind with a drink at the bar/lounge. Other features include an outdoor pool and a snack bar/deli. Fellow travellers say good things about the airport. The property is only a short walk to public transportation: Karina Court Station is 12 minutes and Mineta Airport Station is 12 minutes.
Languages
Chinese (Mandarin), English, German, Japanese, Spanish
At a glance
Hotel size
505 rooms
Arranged over 10 floors
Arriving/Leaving
Check-in start time: 4:00 PM; check-in end time: 5 AM
Express check-in/out available
Early check-in subject to availability
Minimum check-in age – 18
Check-out time is 11:00 AM
Contactless check-out
Late check-out subject to availability
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Up to 2 children (17 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
Pets
Pets allowed*
Service animals welcome
Internet
Free WiFi in public areas
WiFi and wired internet access in rooms*
Parking
Uncovered on-site self-parking (USD 30 per night; includes in/out privileges)
Wheelchair-accessible parking and van parking on site
On-site parking is limited
Transfers
Free airport shuttle from 5:00 AM to 11:00 PM*
Other information
Smoke-free property
Property amenities
Food and drink
Full breakfast (surcharge) each morning 7:00 AM–11:00 AM
3 restaurants
Bar/lounge
Coffee shop
Snack bar/deli
Travelling with children
Children stay for free (see details)
What to do
Shopping
Golfing nearby
Hiking/biking trails nearby
Working away
Business centre
10 meeting rooms
Computer station
Conference space (48000 square feet)
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Pool loungers
Pool umbrellas
Facilities
Built in 1982
ATM/banking
Safe-deposit box at front desk
Fireplace in reception
Television in common areas
24-hour fitness centre
An outdoor pool
Banquet hall
Accessibility
Braille/raised signage
Lift
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Assistive listening devices available
Wheelchair-accessible public bathroom
Wheelchair-accessible concierge desk
Wheelchair-accessible van parking
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible fitness centre
Accessible airport shuttle
Well-lit path to entrance
Step-free path to entrance
Room amenities
Be entertained
IPod docking station
Video game console
37-inch flat-screen TV
Cable TV channels
Home comfort
Air conditioning (climate-controlled)
Coffee/tea maker
Iron/ironing board
Sleep well
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Soundproofed rooms
Premium bedding
Free cot/infant bed
What to enjoy
Balcony
Freshen up
Private bathroom
Shower/bath combination
Designer toiletries
Hairdryer
Towels
Stay connected
Desk
Free newspapers
WiFi and wired internet for a surcharge
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Fees & policies
Refundable deposits
Deposit: USD 75.00 per night
Optional extras
WiFi is available in guest rooms for USD 9.95 per night (rates may vary)
Wired internet access is available in guestrooms for USD 9.95 per day (rates may vary)
Full breakfast is offered for an extra charge of approximately USD 15 to 25 for adults and USD 15 to 21 for children
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Pets
Service animals exempt from fees
Pet deposit: USD 75 per stay
Pets are allowed for an extra charge of USD 75 per pet, per stay
Parking
Uncovered self-parking costs USD 30 per night with in/out privileges
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Also known as
DoubleTree Hilton Hotel San Jose
DoubleTree Hilton San Jose
DoubleTree San Jose
Hilton DoubleTree San Jose
San Jose DoubleTree
San Jose DoubleTree Hilton
San Jose Hilton
San Jose Hilton DoubleTree
Doubletree By Hilton San Jose Hotel San Jose
DoubleTree Hilton San Jose Hotel
Doubletree By Hilton Jose Jose
DoubleTree by Hilton San Jose Hotel
DoubleTree by Hilton San Jose San Jose
DoubleTree by Hilton San Jose Hotel San Jose
Frequently asked questions
Does DoubleTree by Hilton San Jose offer free cancellation for a full refund?
Yes, DoubleTree by Hilton San Jose does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at DoubleTree by Hilton San Jose?
Yes, there's an outdoor pool.
Are pets allowed at DoubleTree by Hilton San Jose?
Yes, pets are welcome. There's a charge of USD 75 per pet, per stay, and there's also a deposit of USD 75 per stay. Service animals are exempt from fees.
Is parking offered on site at DoubleTree by Hilton San Jose?
Yes. Self-parking costs USD 30 per night. Parking spaces may be limited.
Is an airport shuttle service offered by DoubleTree by Hilton San Jose?
Yes, a free airport shuttle is available from 5:00 AM to 11:00 PM on request.
What are the check-in and check-out times at DoubleTree by Hilton San Jose?
Check-in start time: 4:00 PM; check-in end time: 5 AM. There's a charge for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless check-out are available.
Is there an on-site casino at DoubleTree by Hilton San Jose?
No, this hotel doesn't have a casino, but Casino M8trix (6-min walk) is nearby.
What is there to do at DoubleTree by Hilton San Jose and nearby?
Have fun with nearby activities such as hiking and practise your swing at the nearby golf course. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a 24-hour fitness centre.
Are there restaurants at or near DoubleTree by Hilton San Jose?
Yes, there are 3 on-site restaurants.
Does DoubleTree by Hilton San Jose have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around DoubleTree by Hilton San Jose like?
DoubleTree by Hilton San Jose is in Rosemary, a short 3-minute drive from San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.) and 6 minutes' walk from Casino M8trix.
DoubleTree by Hilton San Jose Reviews
Reviews
7.0
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.4/10
Cleanliness
7.6/10
Staff & service
7.0/10
Amenities
6.8/10
Property conditions & facilities
7.2/10
Eco-friendliness
Reviews
4/10 Fair
22 Dec 2024
Virginia
Virginia, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
19 Dec 2024
It’s nice to have a balcony. They should remodel the bathrooms and update the guest rooms.
Scott
Scott, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
16 Dec 2024
Staff was extremely helpful and nice. Food at the bar was excellent.
Paul
Paul, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
15 Dec 2024
The room smelled a little like it was vacated for a while but other than that it was great. It would have been nice to have an essence of cleansing.
Vicente
Vicente, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
14 Dec 2024
Kim
Kim, 1-night trip
Verified Hotels.com guest review
8/10 Very good
14 Dec 2024
Not impressed
Our rooms shower did not have hot water. On checkout I told the front desk and all we got was 'okay, we'll look' not an offer for a discount or a partial refund because we couldnt shower. A little disappointed
Stacy
Stacy, 1-night family trip
Verified Hotels.com guest review
4/10 Fair
13 Dec 2024
Shuttle Service is not 24/7
Booked this hotel for their shuttle service to SJC. However this service doesn't begin until 5am, there were 20 people in the lobby at 4am trying to find a Lyft/Uber service because of this.
Kimberly
Kimberly, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
13 Dec 2024
Alyssa M
Alyssa M, 2-night trip
Verified Hotels.com guest review
8/10 Very good
9 Dec 2024
aaron
aaron, 1-night business trip
Verified Hotels.com guest review
8/10 Very good
8 Dec 2024
Matthew
Matthew, 2-night trip
Verified Hotels.com guest review
8/10 Very good
8 Dec 2024
my key didn’t work to enter or exit properly. cookies were delicious! i hate paying for parking. that was ridiculous
Patricia
Patricia, 1-night family trip
Verified Hotels.com guest review
6/10 Good
7 Dec 2024
Good Hotel, Mediocre Check In
This is the second time we checked into a Doubletree Hotel and were not offered a warm cookie. The person who checked in after me was offered a cookie. No service with a smile. Front desk agents need more training on service. I worked in a hotel and always greeted the customers with a smile.
Verified traveller
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
3 Dec 2024
Comfortable stay
Everything was great. Only 2 problems were 1. Contactless arrival was offline so there was a line of about 6 people to check-in. The staff was great about taking care of it graciously, and three warm cookies was a great treat. 2. TV needed a hard reboot.
Verified traveller
1-night family trip
Verified Hotels.com guest review
4/10 Fair
2 Dec 2024
Disappointed in Hilton
front desk only seemed to care about the airline pilots checking in and didn't care about others waiting while they were all chatting. They charge $30 to park which is WAY TOO MUCH! Out of four elevators, only one worked and it was slow. The rooms are old and need updated, the walls were dirty and has several stains and the beds were not comfortable. Very disappointed this is a Hilton property
Cassandra
Cassandra, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
1 Dec 2024
Matthew
Matthew, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
19 Nov 2024
It was an amazing stay we had a blast
Salina
Salina, 2-night trip
Verified Hotels.com guest review
6/10 Good
12 Nov 2024
Adela
Adela, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
1 Nov 2024
Tamanika
Tamanika, 1-night trip
Verified Hotels.com guest review
6/10 Good
10 Oct 2024
Genesis
Genesis, 1-night business trip
Verified Hotels.com guest review
6/10 Good
8 Oct 2024
Business trip
Staff was excellent! Bed was comfortable. The hotel shows its age.
Neal
Neal, 1-night business trip
Verified Hotels.com guest review
2/10 Poor
5 Oct 2024
Terrible or really bad
I was surprised because for the price and my experiences I expected more. The conditions of the hotel are terrible. I did not sleep all night because it was hot and the worst thing is that the carpet on the entire 4th floor where I was, was horrible, it smelled like urine.
Indhira
Indhira, 1-night business trip
Verified Hotels.com guest review
6/10 Good
23 Sep 2024
The main lobby area is half decent but the rooms and hallways are outdated . No bar fridge in the room was told that you can rent one by the day. On the day I was leaving (5 am in the morning) had to have a cold shower (no hot water) This was on a Sunday. I had to get ice from a machine one floor above. Where the ice machine used to be (on my floor) there was a yellow pylon and the hook ups were still there. I asked an employee if it was months and he said more like years! The outdoor pool was not bad but the Hot Tub next to it had a sign that it was under repairs but all week i was there i did not see anyone working on it? The balcony was standing room only and the floor not the cleanest. The onsite parking was $30 US per day. The exist door on my end could use a little sweeping once in a while. Don't turn off AC as a stale musty odor sets in. The steak restaurant although it appeared on their main entrance sign outside and inside the lobby was apparently closed. I asked at the front desk and was told that it had gone out of business.When leaving i forgot my baseball cap so i called them at the front desk . they told me they had found the hat. I told them that my cousin who works in the area could pick it up for me. She went by the next day and they could not find it. I got an email from them telling me to go to a website where you have to sign up,file a claim and have it shipped? Could go on but I would not stay here again.
Francesco
Francesco, 6-night trip
Verified Expedia guest review
10/10 Exceptional
22 Sep 2024
Liked
Juan Carlos
Juan Carlos, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
21 Sep 2024
.
Guillaume
Guillaume, 4-night trip
Verified Expedia guest review
8/10 Very good
20 Sep 2024
It was a good stay but wish we had a fridge and microwave in the room