DoubleTree by Hilton Hotel Austin Northwest Arboretum

4.0 star property
Austin hotel with outdoor pool and restaurant

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Photo gallery for DoubleTree by Hilton Hotel Austin Northwest Arboretum

Restaurant
Executive lounge
Property amenity
Reception
Outdoor pool
Located in the heart of the business district, DoubleTree by Hilton Hotel Austin Northwest Arboretum offers a convenient retreat with shopping on site and dry cleaning/laundry services. Unwind at the bar or get moving at the gym, then stay connected with free WiFi.

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • 24/7 front desk
  • Connecting rooms available
  • Parking available
  • Laundry facilities
  • Pool

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Fitness centre
  • Self parking
  • Room service
  • 24-hour business centre
  • Meeting rooms
  • 24-hour front desk
  • Coffee/tea in a common area
  • Front desk safe

Feel at home (6)

  • Free cots/infant beds
  • Fridge
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
The current price is ฿2,402
฿2,885 total
includes taxes & fees
15 Aug - 16 Aug

Room options

Available filters for rooms
Showing 6 of 6 rooms

Deluxe Room, 1 King Bed, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Premium bedding
Designer toiletries
Private bathroom
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Non Smoking

8.2 out of 10
Very good
(58 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Premium bedding
Designer toiletries
Private bathroom
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Premium bedding
Designer toiletries
Private bathroom
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

King, Accessible, Bathtub

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Premium bedding
Designer toiletries
Private bathroom
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

King, Junior Suite, 1 King Bed, Non Smoking

7.2 out of 10
Good
(7 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Premium bedding
Designer toiletries
  • 43 sq m
  • Sleeps 4
  • 1 King Bed

Room, 2 Double Beds, Non Smoking

7.6 out of 10
Good
(36 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Premium bedding
Designer toiletries
Private bathroom
  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

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About the area

Map
8901 Business Park Dr, Austin, TX, 78759

What's nearby

  • Arboretum at Great Hills Mall - 19 min walk - 1.6 km
  • Domain Northside - 3 min drive - 4.1 km
  • Q2 Stadium - 4 min drive - 3.0 km
  • St. David's North Austin Medical Center - 5 min drive - 6.4 km
  • University of Texas at Austin - 10 min drive - 12.0 km

Getting around

  • Austin-Bergstrom International Airport (AUS) - 21 min drive
  • Austin Station - 11 min drive

Restaurants

  • ‪The Cheesecake Factory - ‬4 min drive
  • ‪Pluckers Wing Bar - ‬4 min drive
  • ‪Panera Bread - ‬3 min drive
  • ‪Dave & Buster's - ‬17 min walk
  • ‪Jim's Restaurant - ‬4 min drive

About this property

DoubleTree by Hilton Hotel Austin Northwest Arboretum

At DoubleTree by Hilton Hotel Austin Northwest Arboretum, you'll be within a 15-minute drive of University of Texas at Austin and Sixth Street. The restaurant is the perfect spot for a bite to eat, and after visiting the fitness centre for a workout, you can unwind with a drink at the bar/lounge. Also, Lake Austin and Lady Bird Lake are within a short drive. Fellow travellers love the helpful staff.

Languages

English, Spanish

More about this property

VISIBILITY

At a glance

Hotel size

    • 194 rooms
    • Arranged over 4 floors

Arriving/Leaving

    • Check-in start time: 3 PM; check-in end time: midnight
    • Contactless check-in and check-out are available
    • Express check-in/out available
    • Early check-in subject to availability
    • Minimum check-in age – 21
    • Check-out time is noon
    • Contactless check-out

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21

Pets

    • Pets not allowed

Internet

    • Free WiFi in public areas
    • Free WiFi and wired internet access in rooms

Parking

    • On-site self-parking (USD 15 per night; includes in/out privileges)
    • Wheelchair-accessible parking and van parking on site

Other information

    • Smoke-free property
LOB_HOTELS

Property amenities

Food and drink

  • Full breakfast (surcharge) on weekday mornings 7:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • Room service (limited hours)

What to do

  • Shopping
  • Golfing nearby

Working away

  • 24-hour business centre
  • Meeting rooms
  • Conference space (6500 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 1984
  • ATM/banking
  • Safe-deposit box at front desk
  • Fitness centre
  • An outdoor pool
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soft drinks bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Lift
  • Lift door width (centimetres): 107
  • Wheelchair-accessible parking
  • 4 on-site accessible parking spaces
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 86
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairwells
  • Stairwell handrail height (centimetres): 79
  • Closed-captioned TV
  • Well-lit path to entrance
  • Step-free path to entrance
  • Pool hoist on site

ROOM

Room amenities

Be entertained

  • Television
  • Premium cable channels
  • Films for purchase

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Premium bedding
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Designer toiletries
  • Hairdryer
  • Towels

Stay connected

  • Free newspapers
  • Free WiFi and wired internet
  • Phone

Food and drink

  • Fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Eco-friendly cleaning products provided
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

STAR_OUTLINE

Special features

Dining

Centre Lounge – On-site bar.
Overlook Restaurant – This lobby lounge specialises in American cuisine and serves breakfast, lunch and dinner. Open daily.

MONETIZATION_ON

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of approximately USD 20 per person
  • Early check-in can be arranged for an extra charge of USD 50.0 (subject to availability)

Children & extra beds

  • Rollaway beds are available for USD 20.0 per day

Parking

  • Self-parking costs USD 15 per night with in/out privileges

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Holiday Inn Austin-NW Plaza/Arboretum Area
Holiday Inn Plaza/Arboretum
Holiday Inn Plaza/Arboretum Hotel
Holiday Inn Plaza/Arboretum Hotel Austin-NW Area
DoubleTree Hilton Hotel Austin Northwest Arboretum
DoubleTree Hilton Hotel Arboretum
DoubleTree Hilton Austin Northwest Arboretum
DoubleTree Hilton Arboretum
Holiday Inn Austin Nw Plaza/Arboretum Hotel Austin
Holiday Inn Arboretum
DoubleTree by Hilton Hotel Austin Northwest Arboretum Hotel
DoubleTree by Hilton Hotel Austin Northwest Arboretum Austin

HELP_OUTLINE

Frequently asked questions

Does DoubleTree by Hilton Hotel Austin Northwest Arboretum offer free cancellation for a full refund?

Yes, DoubleTree by Hilton Hotel Austin Northwest Arboretum does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at DoubleTree by Hilton Hotel Austin Northwest Arboretum?

Yes, there's an outdoor pool.

Are pets allowed at DoubleTree by Hilton Hotel Austin Northwest Arboretum?

Sorry, pets aren't allowed.

Is parking offered on site at DoubleTree by Hilton Hotel Austin Northwest Arboretum?

Yes. Self-parking costs USD 15 per night.

What are the check-in and check-out times at DoubleTree by Hilton Hotel Austin Northwest Arboretum?

Check-in start time: 3 PM; check-in end time: midnight. There's a charge of USD 50.0 for early check-in (subject to availability). Check-out time is noon. Express check-in and check-out and contactless social distancing and check-out are available.

What is there to do at DoubleTree by Hilton Hotel Austin Northwest Arboretum and nearby?

DoubleTree by Hilton Hotel Austin Northwest Arboretum has an outdoor pool and a fitness centre.

Are there restaurants at or near DoubleTree by Hilton Hotel Austin Northwest Arboretum?

Yes, Centre Lounge offers American cuisine.

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DoubleTree by Hilton Hotel Austin Northwest Arboretum Reviews

Reviews

7.6

Good

8.2/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Popular mentions

Room
Service staff
Air conditioning
Bed
Breakfast
Parking
Lobby
Coffee
Water
Location

Reviews

4/10 Poor

The hotel staff was very helpful and my room was clean. Very quiet and the bar area was nice
Laquetta, 1-night trip

8/10 Good

After paying for my stay still had to pay for parking
Gilbert, 1-night trip

10/10 Excellent

Love it! Great location-Celia was so very nice and helpful!
Marcia, 1-night trip

6/10 Okay

Found that the cleanliness of the room was subpar. There were some stains on the sheets, carpet and nightstand
Nethra, 2-night trip

10/10 Excellent

Very helpful staff, great breakfast, clean rooms, conveniently located.
Wilfred, 4-night trip

8/10 Good

We didn't like having to pay for parking when you have a parking lot. This was unexpected and seems unnecessary. Other than that we enjoyed the one night stay while travelling.
Kurtis, 1-night trip

10/10 Excellent

Nice and affordable spot and close to downtown
Jessica, 2-night trip

8/10 Good

Our overall stay at the property was sufficient.
james, 2-night trip

6/10 Okay

Bug in the room and water drained slowly in the bath tub
Arumugam, 1-night trip

4/10 Poor

Front desk staff was great, but I didn’t like the fact that we didn’t have room service clean our room after we requested it three times. We didn’t get clean towels by room service, we had to call the front desk and get them ourselves.
Angel, 4-night trip

2/10 Terrible

Rather than included in the room charge they charge you separately for parking. That's an additional $20+ per day. In addition booking on Expedia did not include breakfast as advertised. That's another $20 for an a la carte breakfast. Had I known about these additional charges I would not have booked here
Jeremy, 1-night trip

10/10 Excellent

Everything was great, location was great safe and quiet. Only thing is that it is going through upgrades but other than that good.
Karen, 1-night trip

6/10 Okay

Room was ok it was clean at least. Rest of hotel not so much. Large roaches in hallways. Very dusty especially by the bar area. Pool was dirty and no chairs at the pool at all. Double tree has great properties but it seems this one has been forgotten! Front desk African American lady does overnights she’s terrible. Attitude to go with it as well!
Elvis, 3-night trip

4/10 Poor

This place is not clean, when I check in room, toilet is not flushed completely, very dirty poor. Kitchen closed one day during my stay. Food is expensive. Will not come back.
Yujie, 3-night trip

6/10 Okay

You have to check in via an app that I can’t access with a confirmation number I don’t have. Just foolishness. A whole lot of technology to make things harder.
Carlos, 1-night trip

8/10 Good

The staff was unusually wonderful... very curteous.
John, 4-night trip

10/10 Excellent

Nice location, friendly staff!
Jill, 1-night trip

10/10 Excellent

The front desk was extraordinary. They went above and beyond.
Brian, 1-night trip

10/10 Excellent

A wonderful stay
Ayde, 2-night trip

6/10 Okay

When I attempted to look out my window it was to the inside of the property which if curtains left open anyone could be watching inside the room.
Jessica, 2-night trip

10/10 Excellent

comfy. clean. nice staff.
halley amber, 3-night trip

2/10 Terrible

They are remodeling it’s bad
Melissa, 2-night trip

4/10 Poor

Under construction

The hotel was under renovation. This was not indicated anywhere on the website. Our room smelled like mildew. It was in rough shape
Aaron, 1-night trip

10/10 Excellent

Celia is the ultimate professional!

Check-in was FANTASTIC! Please let Celia know we greatly appreciate her friendly, professional and courteous service! Check out with Celia was absolutely pleasurable! The mad our stay the best we have had in Austin!
Randy, 1-night trip

10/10 Excellent

Hotel felt clean and inviting. Staff was friendly and efficient. Room was clean and nice
Doug, 1-night trip