Novotel Almaty City Center

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Hotel with spa, near Kok Tobe Cable Car

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Where to?

Dates

March 2025

April 2025

Overview
Rooms
Location
Policies

In the heart of Almaty, Novotel Almaty City Center offers a tranquil retreat. Unwind in the indoor pool or treat yourself to rejuvenating spa treatments like body wraps and manicures at in balance. Enjoy local cuisine al fresco at Le Resto restaurant or explore nearby attractions like Kok Tobe Cable Car.

Wonderful

Popular amenities

Airport transfer
Connecting rooms available
Pet-friendly
Bar
Pool
Spa

Main amenities (12)

Daily housekeeping
Restaurants and bar/lounge
Full-service spa
Indoor pool
Breakfast available
24-hour fitness centre
Sauna
24-hour room service
24-hour business centre
6 meeting rooms
Airport shuttle
Terrace

For families (6)

Children stay free
Free cots/infant beds
Playground on-site
Connecting/adjoining rooms available
Private bathroom
Television

฿4,966 total

includes taxes & fees

23 Mar - 24 Mar

Room options

All rooms

1 bed

2 beds

Showing 4 of 4 rooms

Standard Room, 2 Single Beds

Highlights

Soundproofed

Air conditioning

Connecting rooms available

Free cots/infant beds

Pillow menu

Separate bedroom

Blackout curtains

25 sq m
Sleeps 2
2 Single Beds

Superior Room, 1 Double Bed

Highlights

Soundproofed

Air conditioning

Connecting rooms available

Free cots/infant beds

Pillow menu

Blackout curtains

Separate bedroom

25 sq m
Sleeps 3
1 Double Bed

Junior Suite, 1 King Bed

Highlights

Soundproofed

Air conditioning

Connecting rooms available

Free cots/infant beds

Pillow menu

Separate bedroom

Blackout curtains

Sleeps 3
1 King Bed

Standard Room, 1 Double Bed

Highlights

Soundproofed

Air conditioning

Connecting rooms available

Free cots/infant beds

Pillow menu

Blackout curtains

Separate bedroom

25 sq m
Sleeps 3
1 Double Bed

Similar properties

Breakfast, lunch, dinner served; international cuisine

Free parking
Free WiFi
Restaurant
Connecting rooms available

About the area

Dostyk Avenue 104 A, Almaty, A25D5Y3

What's nearby

Dostyk Plaza - 11 min walk - 1.0 km
National Museum of Kazakhstan - 15 min walk - 1.3 km
Panfilov Park - 2 min drive - 1.9 km
Zenkov Cathedral - 3 min drive - 2.6 km
Almaty Opera House - 3 min drive - 2.5 km

Getting around

Almaty (ALA-Almaty Intl.) - 28 min drive
Almaty Station - 16 min drive
Almaly - 24 min walk
Airport shuttle (surcharge)

Restaurants

‪Lobby Bar - ‬5 min walk
‪Guinness Pub - ‬6 min walk
‪Чайxана Navat - ‬7 min walk
‪Fuller's Pub - ‬4 min walk
‪The Noodles - ‬4 min walk

About this property

Novotel Almaty City Center is a great choice for a stay in Almaty. Guests can visit the spa to indulge in massages, body wraps or facials, and Le Resto serves local and international cuisine. Other features of this eco-friendly hotel include an indoor pool, a bar/lounge and a 24-hour fitness centre.

Languages

English, French, German, Russian, Turkish

At a glance

Hotel size

- 190 rooms
- Arranged over 10 floors

Arriving/Leaving

- Check-in start time: 3:00 PM; check-in end time: anytime
- Contactless check-in and check-out are available
- Minimum check-in age – 18
- Check-out time is noon
- Contactless check-out

Special check-in instructions

- This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
- Front desk staff will greet guests on arrival at the property

Required at check-in

- Credit card, debit card or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 18
- If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one*

Children

- Up to 2 children (16 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

Pets

- Pets allowed (dogs and cats only, 1 total)*
- Service animals welcome
- Restrictions apply*

Internet

- Free WiFi in public areas
- Free WiFi in rooms

Parking

- Free on-site self-parking
- Wheelchair-accessible parking on site

Transfers

- Airport shuttle on request (available 24 hours a day)*

Other information

- Smoke-free property

Property amenities

Food and drink

Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
Restaurant
Bar/lounge
24-hour room service
Snack bar/deli
Water dispenser

Travelling with children

Children stay for free (see details)
Playground
Children's menu

What to do

Bike rentals nearby
Ecotours nearby

Working away

24-hour business centre
6 meeting rooms
Computer station
Conference space (2153 square feet)

Services

24-hour front desk
Concierge services
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Porter/bellhop

Facilities

Built in 2018
Safe-deposit box at front desk
Terrace
Library
Television in common areas
24-hour fitness centre
An indoor pool
Full-service spa
Sauna
At least 80% of food locally sourced
At least 80% organic food
Vegan dining options
Vegetarian dining options
Annual offsets purchased for at least 10% of carbon footprint
Humane treatment of captive wild animals
At least 10% of profits reinvested in community and sustainability
Double-glazed windows
At least 80% of lighting from LEDs
No plastic soft drinks bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable cups only
Reusable tableware only
Banquet hall
Reception hall

Accessibility

Lift
Lift door width (centimetres): 90
Wheelchair-accessible path of travel
Wheelchair-accessible parking
2 on-site accessible parking spaces
Wheelchair-accessible public bathroom
Wheelchair-accessible concierge desk
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible registration desk height (centimetres): 80
Wheelchair-accessible spa
Wheelchair-accessible pool
Wheelchair-accessible fitness centre
Wheelchair-accessible business centre
Wheelchair-accessible restaurant
Accessible airport shuttle
Wheelchairs available on site
Visual fire alarm
Well-lit path to entrance
Step-free path to entrance

Room amenities

Be entertained

Television
Satellite TV channels

Home comfort

Air conditioning (climate-controlled)
Minibar
Coffee/tea maker
Electric kettle
Bathrobes and slippers
Iron/ironing board

Sleep well

Pillow menu
Blackout curtains
Soundproofed rooms
Free cot/infant bed
Rollaway/extra bed (surcharge)
Bed sheets provided

Freshen up

Private bathroom
Bath or shower
Eco-friendly toiletries
Hairdryer
Towels

Stay connected

Desk
Free WiFi
Phone

Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Eco-friendly toiletries
Bulk dispenser for toiletries
Eco-friendly cleaning products provided
Energy-saving switches
LED light bulbs
Water-efficient showers only

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, in balance. Services include facials, body wraps, body scrubs and body treatments. The spa is open selected days.

Dining

Le Resto – This restaurant specialises in local and international cuisine. Guests can enjoy al fresco dining (weather permitting). A children's menu is available.

Lobby Bar – This lobby lounge only serves light fare. Open daily.

Awards and affiliations

Eco-certified property

This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Fees & policies

Optional extras

Buffet breakfast is offered for an extra charge of approximately KZT 7000 per person
Airport shuttle service is offered for an extra charge of KZT 8000 per person (one-way)

Children & extra beds

Rollaway beds are available for KZT 5000 per night

Pets

Service animals exempt from fees
Pet deposit: KZT 20000 per stay
Pets are allowed for an extra charge of KZT 10000 per pet, per night

Pool, spa, & gym (if applicable)

Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included in your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property accepts credit cards, debit cards and cash.

Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Also known as

Novotel Almaty City Center Opening December 2018 Hotel

Novotel Opening December 2018 Hotel

Novotel Almaty City Center Opening December 2018

Novotel Almaty City Center Hotel

Hotel Novotel Almaty City Center Almaty

Almaty Novotel Almaty City Center Hotel

Hotel Novotel Almaty City Center

Novotel Almaty City Center Almaty

Novotel Almaty City Center (Opening December 2018)

Novotel Hotel

Novotel

Novotel Almaty City Center

Novotel Almaty City Center Hotel

Novotel Almaty City Center Almaty

Novotel Almaty City Center Hotel Almaty

Frequently asked questions

Does Novotel Almaty City Center offer free cancellation for a full refund?

Yes, Novotel Almaty City Center does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Novotel Almaty City Center?

Yes, there's an indoor pool.

Are pets allowed at Novotel Almaty City Center?

Yes, cats and dogs are welcome, with a limit of 1 total. There's a charge of KZT 10000 per pet, per night, and there's also a deposit of KZT 20000 per stay. Service animals are exempt from fees.

Is parking offered on site at Novotel Almaty City Center?

Yes, there's free self parking.

Is an airport shuttle service offered by Novotel Almaty City Center?

Yes, an airport shuttle is available. The charge is KZT 8000 per person one-way.

What are the check-in and check-out times at Novotel Almaty City Center?

Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is noon. Contactless social distancing and check-out are available.

Is there an on-site casino at Novotel Almaty City Center?

No, this hotel doesn't have a casino, but Casino Zodiak (6-min drive) is nearby.

What is there to do at Novotel Almaty City Center and nearby?

Have fun during the warmer months with activities nearby such as cycling. Additional recreation nearby includes ecotours. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. Novotel Almaty City Center also has a 24-hour fitness centre and a sauna.

Are there restaurants at or near Novotel Almaty City Center?

Yes, Le Resto offers al fresco dining and local and international cuisine.

What's the area around Novotel Almaty City Center like?

Novotel Almaty City Center is in Medeu District, a short 11-minute walk from Dostyk Plaza and 3 minutes' walk from Kok Tobe Cable Car.

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