Does Amerstone Inn & Event Center offer free cancellation for a full refund?

Yes, Amerstone Inn & Event Center does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Amerstone Inn & Event Center?

Yes, dogs are welcome, with a maximum weight of 18 lbs per pet. There's a charge of USD 10.00 per pet, per night. Service animals are exempt from fees.

Is parking offered on site at Amerstone Inn & Event Center?

Yes, there's free self parking.

What are the check-in and check-out times at Amerstone Inn & Event Center?

Check-in start time: 3 PM; Check-in end time: 11:00 PM. Check-out time is 11 AM.

Is there an onsite casino at Amerstone Inn & Event Center?

No, this hotel doesn't have a casino, but The Downs Racetrack and Casino (6-min drive) and Sandia Casino (16-min drive) are both nearby.

What is there to do at Amerstone Inn & Event Center and nearby?

Maintain your daily exercise routine at the gym.

Are there restaurants at or near Amerstone Inn & Event Center?

Yes, there's an onsite restaurant.

Amerstone Inn & Event Center, Albuquerque: Hotel Reviews, Rooms & Prices

6/10 Good

Oct 21, 2021

Chanel, 1-night trip

2/10 Poor

Oct 15, 2021

Gross.

Really, really dirty. Bad area. Didnt even check my ID when i checked in. Door to the building we were in was broke so ANYONE could get in. Mad drug addicts/dealers walking through and living there. Literally saw a drug deal go down in the building next to ours. Dont stay here unless you have to.

Jena, 1-night trip

10/10 Exceptional

Oct 8, 2021

Monique, 1-night trip

2/10 Poor

Oct 7, 2021

Horrible! Flea infested. Nothing like pictures

I would not recommend at all. Drug addicts everywhere. Hotel is nothing like the pictures. Flea infested. Blood and hairs on the pillows. Carpet of hallway and room smells like pee. Ac doesnt work at all. Very bad area. Were told to not leave anything in the vehicle. If i could get my money back i would. Spent about 1000 dollars to get bit by fleas.

Ruby, 4-night trip

2/10 Poor

Oct 7, 2021

So terrible we didn’t stay

This was the worst hotel experience I’ve ever had-we ended up requesting a refund and finding a different hotel. Our first room was behind a broken security door that didn’t lock. When I went to take a shower, I discovered there was no knob with which to turn on the water. I called the front desk, and the attendant brought us new room keys and moved us down the hall. This second room had tape marking spots on the ceiling that needed repair. When I went to the bathroom in this new room, I stepped in a puddle of standing water in front of the bathroom door. I tried to turn in the bathroom light to get a better look, but the light was so dim as to be nonfunctional. I called the front desk again. The manager brought up towels to put on the floor and gave us the choice of moving to s new room or staying in the current room with extra towels on the wet spot. We opted for a third room and packed up our luggage and young child for the second time. The third room seemed fine until my husband went to brush his teeth. When he turned on the faucet, he noticed large black flakes in the water. By now it was late, we were all tired, so we requested a refund and left. The desk clerk and manager were both pleasant, and I appreciate their effort, but that did not make up for the poor facilities.

2-night trip

4/10 Fair

Oct 6, 2021

Nice room, but cable service was not good. Picture was not clear.

Kendric, 1-night trip

8/10 Very good

Oct 6, 2021

Alright for the price.

I couldn’t turn on the Air Conditioner.

Gregory, 1-night trip

6/10 Good

Oct 5, 2021

Only place available

First of all...trying to find Amerstone was challenging enough, since there was no sign out side the building. Not sure if it's under new management and they're still changing there look. But, it still reads Ramada Inn. The room was not as the picture appears. The room smell of mildew. Restroom door would not close. The outer door down lock down the hall was held up with duct tape and the door would not close while you were inside.

nathan, 1-night trip

8/10 Very good

Oct 4, 2021

shawn, 1-night trip

2/10 Poor

Oct 3, 2021

Alejandro, 1-night trip

8/10 Very good

Oct 3, 2021

Marcus, 1-night trip

10/10 Exceptional

Apr 19, 2020

Vanessa, 1-night trip

4/10 Fair

Mar 25, 2020

Hotel location is in a very bad ares. Drug dealers and homeless everywhere. Really sad.

Pb, 1-night trip

6/10 Good

Feb 28, 2020

The first room they placed us in smelled like a smokers room although the room was marked “no smoking”. They moved us next door and it didn’t reek of smoke. When we walked in, the smoke detector was on the table and I immediately called to let me know. She said she would report it the next morning but no one ever came to repair it. Minnie the cook who prepared our breakfast was sweet and accommodating. The temperature in the dining area was unusually cold and I had to wear my coat while I had breakfast. The only entrance to the rooms is through the front door which is locked at 11:00 pm. We had to call a number on the front door so that someone could let us in.

Erabella, 2-night trip

8/10 Very good

Feb 25, 2020

1-night trip

4/10 Fair

Jan 4, 2020

Brandi, 2-night trip

8/10 Very good

Oct 20, 2019

The room had some unfinished fixtures. A 3 prong plug forced into a 2 prong

Tracy, 1-night trip

4/10 Fair

Oct 18, 2019

William, 2-night trip

8/10 Very good

Oct 18, 2019

Staff was great. Fitness center was disappointing as nothing worked. Breakfast hours ended too early.

2-night trip

10/10 Exceptional

Oct 16, 2019

2-night trip

8/10 Very good

Oct 16, 2019

Janice, 2-night trip

4/10 Fair

Oct 16, 2019

First was put in a non-smoking room that some one had smoked in. They offered to Fabreeze the room. Transferred to another room. The one day we allowed them to clean the room it was only half cleaned. One out of two beds made, sink never washed and toilet had rings.

Marshall-King, 3-night trip

4/10 Fair

Oct 14, 2019

Carpet dirty.. in need of repairs. Bad neighbors. Poor tasting water

1-night trip

4/10 Fair

Oct 13, 2019

Not so good! The carpets were disgusting.

Utahna, 1-night trip

2/10 Poor

Oct 11, 2019

Don't waste your money!

I should have read the warnings of others. The room looked NOTHING like the picture. It was VERY old, the lock was broke on the door, and I felt as though I'd leave with some sort of disease or bugs. I did not feel safe AT ALL and ended up moving furniture in front of the doors. I had to work the following morning and was told the internet would be working, but it was not and I had to miss work. When people are travelling for work the internet should be in working order. I brought it to the manager's attention and let him know how much I travel to the area. He assured he was going to call Comcast and get back with me, but never did. The $50 some dollars that the front desk said I'd have to pay turned out to be $75. Also, the breakfast is made to order, so if you are in a hurry forget about eating.

Amie, 1-night trip

Amerstone Inn & Event Center

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