The hotel is cold and the furniture in the lobby is in very poor condition. The bed is a mattress on a frame, is very low to the floor and is very uncomfortable. There is no box spring. The tv in the room was broken and when we called they suggested that someone would be up right away. Six days later and no one came. The bathroom faucet was so far from the sink that when one would brush their teeth, the counter would flood. The cleaning staff were very friendly and one person at the front desk was. All others appeared disgruntled and unhappy. There were at least 6 people working in the breakfast area who literally stared at us, waiting to finish. They would remove one thing at a time at our table when we were barely starting to eat. There were omelettes, eggs, bread, cornflakes and limited fruit options for western people. We stayed for 6 nights and nothing changed yet when an Indian tour bus showed up, they got special food. We did ask for pineapple and that was provided on our second day. So overall, this place gave off a very unwelcoming vibe and it was not what we expected. At this time on our trip we had already visited 6 other hotels and none were like this. I am fairly open minded but I would not recommend this place to western travellers.