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Mia Bacalar Luxury Resort & Spa

4.5 star property
Lakefront resort with spa, near Lake Bacalar

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Photo gallery for Mia Bacalar Luxury Resort & Spa

Lake
Exterior
Garden
Couples treatment room(s), body treatments, hydrotherapy, aromatherapy
Deluxe Room | Premium bedding, minibar, in-room safe, blackout curtains
Mia Bacalar Luxury Resort & Spa, nestled near Lake Bacalar, offers a tranquil oasis with a marina, poolside bar, and outdoor pool. Unwind at the spa with Swedish massage or aromatherapy treatments and enjoy yoga classes at the gym. The resort also features HUNAB KU restaurant for meals throughout the day.
VIP Access

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Airport transfer
  • Bar
  • Free breakfast
  • Non-smoking
  • Pool

Main amenities (12)

  • Daily housekeeping
  • Marina
  • Restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Fitness centre
  • Sauna
  • Beach umbrellas
  • Beach towels
  • Pool bar
  • Room service
  • Airport shuttle

Feel at home (6)

  • Children stay free
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
  • Espresso maker
The current price is ฿10,047
฿12,239 total
includes taxes & fees
7 Apr - 8 Apr

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Luxe Saasil Room

Luxe Saasil Room | Premium bedding, minibar, in-room safe, blackout curtains

Luxe Saasil Room

Highlights

Balcony
Soundproofed
Air conditioning
Flat-screen TV
Premium bedding
Blackout curtains
Private bathroom
Rainfall showerhead
  • 55 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room

Deluxe Room | Premium bedding, minibar, in-room safe, blackout curtains

Deluxe Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Premium bedding
Blackout curtains
Designer toiletries
Hairdryer
Bathrobes
  • Sleeps 3
  • 1 King Bed OR 1 Single Sofa Bed

View all photos for Grand Jeex Suite

Grand Jeex Suite | Premium bedding, minibar, in-room safe, blackout curtains

Grand Jeex Suite

Highlights

Deck/patio
Soundproofed
Private indoor hot tub
Air conditioning
Flat-screen TV
Premium bedding
Blackout curtains
Private bathroom
  • 75 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed

View all photos for Ixchel

Ixchel | Premium bedding, minibar, in-room safe, blackout curtains

Ixchel

Highlights

Deck/patio
Soundproofed
Private pool
Air conditioning
Flat-screen TV
Premium bedding
Blackout curtains
Private bathroom
  • 32 sq m
  • Resort view
  • Sleeps 2
  • 1 King Bed

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  • Spa
  • Free parking
  • Free WiFi
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8.8 out of 10, Excellent, 303 reviews
The price is ฿5,140
฿6,301 total
includes taxes & fees
9 Apr - 10 Apr
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About the area

Map
Carretera Federal Bacalar-Xtomoc, Lot 59 Fracción 6, Bacalar, QROO, 77930

What's nearby

  • Lake Bacalar - 1 min walk - 0.1 km
  • Laguna Bacalar Ecological Park - 5 min drive - 4.4 km
  • Fort of San Felipe - 5 min drive - 5.1 km
  • Municipal Spa of Bacalar - 7 min drive - 6.6 km
  • Cenote Cocalitos - 10 min drive - 10.1 km

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 38 min drive
  • Corozal (CZH) - 55 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪La Playita - ‬5 min drive
  • ‪Marisqueria el Taco Loco - ‬2 min drive
  • ‪El Sazón a la Mexicana - ‬4 min drive
  • ‪Yerbabuena - ‬5 min drive
  • ‪Madre Masa - ‬5 min drive

About this property

Mia Bacalar Luxury Resort & Spa

Mia Bacalar Luxury Resort & Spa features a marina and puts you only steps from Lake Bacalar. Guests can visit the spa to indulge in deep-tissue massages, aromatherapy or hydrotherapy, and HUNAB KU serves breakfast, lunch and dinner. Other highlights at this luxurious resort include an outdoor pool, a poolside bar and a fitness centre.

Languages

English, Spanish
VISIBILITY

At a glance

Hotel size

    • 23 units
    • Arranged over 2 floors

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: midnight
    • Contactless check-in and check-out are available
    • Minimum check-in age – 18
    • Check-out time is noon
    • Contactless check-out

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
    • No cots (infant beds)

Pets

    • Pets allowed*
    • Food and water bowls available

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free uncovered on-site self-parking

Transfers

    • Airport shuttle on request (available 24 hours a day)*

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free continental breakfast each morning 8:00 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Private dining
  • Private picnics
  • Room service (limited hours)

Travelling with children

  • Children stay for free (see details)

What to do

  • Yoga classes
  • Kayaking
  • Boat tours
  • Motor boating
  • Personal watercraft (motorised)
  • Ecotours nearby

Working away

  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Luggage storage
  • Beach towels
  • Beach umbrellas
  • Bike storage
  • Pool loungers
  • Pool umbrellas
  • Water sports equipment
  • Romance packages

Facilities

  • Built in 2018
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness centre
  • An outdoor pool
  • Bike parking
  • Full-service spa
  • Marina
  • Sauna
  • Banquet hall
  • Art Deco architecture

Room amenities

Be entertained

  • 55-inch flat-screen TV
  • Cable TV channels
  • Streaming services

Home comfort

  • Air conditioning
  • Minibar
  • Espresso maker
  • Bathrobes and slippers
  • Iron/ironing board
  • Window screens

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Premium bedding

Freshen up

  • Rainfall shower heads
  • Shower only
  • Designer toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Chef

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors
  • Mobile key entry
  • Guidebooks/recommendations
STAR_OUTLINE

Special features

Spa

The on-site spa has couples treatment room(s). Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology.

Dining

HUNAB KU – This restaurant serves breakfast, lunch and dinner.
MONETIZATION_ON

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of MXN 1100 per vehicle (one-way. Maximum occupancy 6)

Children & extra beds

  • Airport shuttle service for children costs MXN 1100

Pets

  • Pets are allowed for an extra charge of MXN 1500 per pet, per stay

Pool, spa, & gym (if applicable)

  • Pool access available from 9:00 AM to 5:00 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher, a security system, a first aid kit and window guards on-site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express

Also known as

Mia Bacalar Luxury Resort
Mia Bacalar Luxury
Mia Bacalar Luxury Resort Spa
Mia Bacalar & Spa Bacalar
Mia Bacalar Luxury Resort & Spa Resort
Mia Bacalar Luxury Resort & Spa Bacalar
Mia Bacalar Luxury Resort & Spa Resort Bacalar

Frequently asked questions

Does Mia Bacalar Luxury Resort & Spa offer free cancellation for a full refund?

Yes, Mia Bacalar Luxury Resort & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Mia Bacalar Luxury Resort & Spa?

Yes, there's an outdoor pool. Guests have pool access from 9:00 AM to 5:00 PM.

Are pets allowed at Mia Bacalar Luxury Resort & Spa?

Yes, pets are welcome. There's a charge of MXN 1500 per pet, per stay. Food and water bowls are available.

Is parking offered on site at Mia Bacalar Luxury Resort & Spa?

Yes, there's free self parking.

Is an airport shuttle service offered by Mia Bacalar Luxury Resort & Spa?

Yes, an airport shuttle is available. The charge is MXN 1100 per vehicle one-way.

What are the check-in and check-out times at Mia Bacalar Luxury Resort & Spa?

Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is noon. Contactless social distancing and check-out are available.

What is there to do at Mia Bacalar Luxury Resort & Spa and nearby?

Have fun with on-site activities such as kayaking and motor-boating. Additional recreation on-site includes yoga. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Mia Bacalar Luxury Resort & Spa also has a sauna and a fitness centre, as well as a garden.

Are there restaurants at or near Mia Bacalar Luxury Resort & Spa?

Yes, there's an on-site restaurant, HUNAB KU.

What's the area around Mia Bacalar Luxury Resort & Spa like?

Mia Bacalar Luxury Resort & Spa is located on the waterfront, a short 1-minute walk from Lake Bacalar.

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Mia Bacalar Luxury Resort & Spa Reviews

Reviews

8.4

Very good

8.8/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Very good

3 nights in Bacalar
Service and rooms were great! The problem was the restaurant….2 of 3 days okay for breakfast, last day everything was salty; awful for dinner, made 2 tries and regretted it. Angelica gave us a massage to my wife and I….very relaxing. Also great attention from Paco (lifeguard), he provided kayaks and paddle boards to use at the lake.
ALEJANDRO, 1-night trip

10/10 Exceptional

Just absolutely beautiful property and wonderful staff. Relaxing vacation in a gorgeous area
Mark, 3-night trip

4/10 Fair

i dont like the hotel
Nio, 2-night trip

8/10 Very good

Cute eco-friendly resort. Food at the rest was great. Friendly staff. Overall nice experience.
Megan, 3-night trip

10/10 Exceptional

Very peaceful and quite
Auden, 3-night trip

8/10 Very good

Viaje a Bacalar con Familia
The stay was good. The room is very comfortable, but the food service is expensive and not so good.
Mauricio, 3-night trip

10/10 Exceptional

Exelent

8/10 Very good

We didn’t like that the rooms are upstairs on a spiral staircase that is very narrow and slippery. We didn’t like the one the rooms had a key light in the bathroom not working and never replaced. We didn’t like that one of the rooms had issue accessing and had to go to the lobby several times to complain and we like that they offered free breakfast for one night as compensation ; we liked the spa facilities and the staff there. We also like tombs quality of the food at the restaurant.
Maria, 2-night trip

8/10 Very good

Suites are nice and spacious Staff you can find different treatment, at the lobby Tania is very nice. Food at the restaurant is ok 3 out of 5, service can be better took longer than it should to get a drink or even for them to take the order, not lack of staff there was only two tables with 2 guests each and maybe 5 staff members, not the usual good service you expect in Mexico. Get your tours at the town, 1/2 price Wave runners not working Anyways, a great place to relax, we ended up dining in town where you have great options The hotel is 10 mins from town, you may find another option closer or in town for similar or better price
Raul, 4-night trip

2/10 Poor

Terrible
My Sun fell in a broken hole in the terrace
Menachem, 1-night trip

4/10 Fair

So disappointing and poor service
Given that this hotel is billed as 5 stars I didn’t receive 5 star service here. Most disappointing was the lack of accountability when things were wrong - we stayed for 6 nights and booked a room with a jacuzzi in. On three separate occasions we mentioned that this was not working and could not be used - at no point was another room offered, or a refund for any portion of the stay (other rooms without a jacuzzi had been available at a lesser price). I was just told to leave a review on Trip Advisor. Food at the restaurant was not particularly good. Overall I think that other 5 star hotels in the Bacalar region provide a much more pleasant experience.
Matt, 6-night trip

10/10 Exceptional

Bacalar's best!
Tourism in Bacalar has been blowing up recently, and a lot of new hotels are springing up each year. But Mia Bacalar is head and shoulders above the rest. Yes, it's on the pricier side for the area, but, there are so many wonderful amenities you get for your money. In my estimation, it's worth it. The property consists of luxury "cabins" that are spread out along the lagoon. This means you get your own private space. Each one has so many nice little finishes, including large comfortable beds, hot tubs, and rainfall showers. The views of Laguna Bacalar are spectacular, especially the sunrises. You can climb right into the water from the property, and, there are kayaks and paddleboards available to use as well. The on-site restaurant was another highlight. They have a surprisingly expansive menu, consisting of breakfast, lunch, and dinner, as well as a variety of drinks. Highlights included the chilaquiles, a variety of fresh seafood tacos, and the shortribs. The hotel's chef is fantastic, and the food is all representative of local ingredients and flavors. As far as location, the hotel is about a five minute drive from central Bacalar. You can take your own car (on-site parking is ample and secure) or request a shuttle ride from the hotel. All in all, we had a wonderful stay and would highly recommend Mia Bacalar to anyone visiting the area!
Brian, 3-night trip

4/10 Fair

Passez votre chemin, gagnez du temps et argent.
À la première arrivée à l’hôtel, on voit une hacienda traditionnelle, et bien entretenue. Nous avons séjourné deux jours dans cet établissement loin de tout en pensant trouver tranquillité et service de qualité. Malheureusement c’est avec une grande déception que nous avons vécu une mauvaise expérience malgré le prix de 500€/ nuit! - piscine non chauffée. - il faut appeler plusieurs fois pour avoir le nettoyage de chambre qui n’a pas été fait de la journée. - coup de fusil de chasse à tout heure de jour comme de nuit, c’est très surprenant. - aucun service à la piscine, les plats ne sont pas débarrassés, nous avons passé plus de deux heures au bord de la piscine sans que personne ne viennent pour nous prendre une commande. - l’hôtel refuse d’appliquer l’avantage membre silver de 20% sur les consommations - le petit déjeuner est une arnaque, j’ai pris l’option petit déjeuner pour 45€/ personnes, et l’hôtel impose un petit déjeuner de 410 pesos soit 20€, si on veut d’autres plats il faut payer!! - les prix pratiqués de repas sont vraiment très cher pour ce que c’est sans doute car il n’y a rien un alentours. J’ai demandé à parler au manager à la réception, ce n’était pas possible car il n’était pas disponible. Après avoir insisté, la personne à l’accueil m’a indiqué qu’il serait disponible l’après-midi de notre départ. Et donc comme nous sommes partis le matin je n’ai pas pu échanger avec lui. Enfin, je vous conseille de passer votre chemin, ça n’en vaut pas la peine.
jean-patrick, 3-night trip

10/10 Exceptional

Aurora, 6-night trip

8/10 Very good

Buen hotel y personal muy amable. Las recamaras están bien solo que los últimos 2 días no tuvimos agua caliente, le falta mantenimiento al hotel en general.

10/10 Exceptional

benigno, 2-night trip

10/10 Exceptional

Lesly M, 2-night trip

10/10 Exceptional

Eliel, 2-night trip

8/10 Very good

Mia Hotels was a very good resort not the high end luxury property as they called themself but if I have a thing to return will be because the food!! The only one restaurant serves breakfast, lunch and dinner and the food is absolutely delicious, very well presented and with elegance and variety. Rooms are good very comfortable and with some luxury details, the property in general definitely needs some attention, we did not use the pool but was not welcoming to swim there, the hotel was pretty empty, the area of the lagoon to swim is nice and pretty, but make sure you have repellent as there are lot of mosquitoes but A LOT! In general we spend a nice time there.
SOLANGE, 3-night trip

10/10 Exceptional

jesus, 3-night trip

10/10 Exceptional

La propiedad está preciosa. Muy relajante y tranquilo. El servicio en el restaurante es algo lento.
Andres, 3-night trip

10/10 Exceptional

Miguel, 1-night trip

4/10 Fair

La chica de la Recepción Teresa no atendió mal, solicitamos un taxi con ella, cuando anteriormente habíamos estado saliendo y siempre nos cantaban 80 pesos y cuando le pedimos el favor a ella, el taxi cobró 180 pesos, por órdenes de esta chica Teresa
Marco Antonio Alvarez, 3-night trip

4/10 Fair

Ya está descuidado el hotel
Leandro adan Sanchez, 4-night trip

10/10 Exceptional

tienen un ambiente de tranquilidad excelente, una excelente comida, felicidades al chef. las habitaciones grandes y de buen gusto.
Roberto Orozco, 4-night trip