2/10 แย่
21 ธันวาคม ค.ศ. 2018
Definitely a hotel to avoid. Very poor customer service and receptionist service. I booked for this hotel at expedia and as soon as they give me the room, the reception call to my room and tell me they give me a wrong room. After they moved me to another room, the reception call me again and accuse me of taking the bathroom materials from the older room. Which I certainly didn’t do. After the thorough explanation, they admit that they make a mistake, but never apologized. It’s not over yet, the air conditioner in the new room was not cold at all, so I call to the reception and complain them. After 1 hour the service man arrived and check the air conditioner. They said wait for another hour before its cold. Which certainly get on my nerves and told them to change another room with working air conditioner or I want a refund. Terrible customer service. Terrible responsibility. Never gonna book there again. Certainly a hotel to aviod in Yangon.
ผู้เข้าพักจริง
ทริป 1 คืน
รีวิวจากผู้เข้าพัก Expedia ที่ตรวจสอบแล้ว
