Does Boutique Hotel Zaan offer free cancellation for a full refund?

Yes, Boutique Hotel Zaan does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Boutique Hotel Zaan?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Boutique Hotel Zaan?

No, unfortunately, but there's free parking nearby.

What are the check-in and check-out times at Boutique Hotel Zaan?

Check-in start time: 3 PM; Check-in end time: 7:00 PM. Check-out time is 11 AM. Late check-out is available for a charge of EUR 15. Express check-out and contactless check-in and check-out are available.

Is there an onsite casino at Boutique Hotel Zaan?

No, this hotel doesn't have a casino, but Holland Casino (16-min drive) is nearby.

What is there to do at Boutique Hotel Zaan and nearby?

Have fun with nearby activities like boat tours and horseback riding.

Are there restaurants at or near Boutique Hotel Zaan?

Yes, there's an onsite restaurant, Dutch Pancake.

What's the area around Boutique Hotel Zaan like?

Boutique Hotel Zaan is located by the river, a short 8-minute walk from Zaandijk Zaanse Schans Station and 11 minutes' walk from Zaans Museum.

Boutique Hotel Zaan, Zaandijk: Hotel Reviews, Rooms & Prices

10/10 Exceptional

Oct 3, 2025

Anbarasi, 1-night trip

10/10 Exceptional

Sep 24, 2024

Very cozy, good breakfast, next to the river so it’s a good view, quiet and in general I enjoyed my stay

Daniel, 1-night trip

10/10 Exceptional

Jul 26, 2024

Excellent stay! Very friendly staff.

Christian, 5-night trip

10/10 Exceptional

Apr 12, 2024

Great small boutique hotel and great staff that was very helpful.

Patrick, 1-night trip

10/10 Exceptional

Dec 30, 2024

Netherlands Experience

Loved the location! The windmills were directly across the water. The view was amazing. The room was extremely comfortable and it had a huge bathroom. Breakfast was included and was perfect for the morning. I loved how it came served on a tiered tray. This whole location is a must stay for anyone looking for a Netherlands experience. I will definitely stay here again.

1-night trip

8/10 Very good

May 2, 2025

It was a good stay. The check in process was a bit difficult as we had no way to call when we ran into an issue. Luckily one of the restaurant workers attached to the hotel helped us out. Our digital key didn’t come until after 4 pm when it was supposed to be guaranteed by 3pm. The room was down the street from the main hotel which was a bit odd and was not clearly communicated during booking.

Chandler, 1-night trip

8/10 Very good

Apr 29, 2025

This little hotel is like a self service hotel. There is no front desk or any person anywhere. There are no restaurants to get anything after around 8 pm. We were lucky to grab some food from the little grocery across the street as they were shutting down. Bakery not open in the morning. There’s no need to stay in the area- nothing to do. On the other hand, bathroom was clean, well supplied. Easy to catch the train to Amsterdam nearby and free parking in the lot across the street.

Donna, 1-night trip

10/10 Exceptional

Sep 16, 2023

The Breakfast was good and the service great. Pleasant young people at the reception and restaurant. Our room was on a main crossing, but it was quiet. Lovely small town feel to the place. Super convenient for sightseeing. Safe and free parking was available.

HARPREET, 1-night trip

8/10 Very good

Apr 13, 2025

I should have given perfect stars however the checking in was very inconvenient. There are no staff, and it is only through telephone. I spoke to the man in charge and he have given me the address of the annex which I did not expected to be in the other place. Fortunately, it is just nearby to this place as we arrived 8pm (which was conveyed before arrival).

Gold, 1-night trip

8/10 Very good

Sep 1, 2024

We liked the helpfulness of the employees and the airco. The breakfast was okay. Less positive: - the official online check-in procedure and digital room access sucks, but we could have a normal check-in at the reception desk - until 08.00 PM anybody can walk in from the outside - there was some white mould on one of the walls

Clemens, 2-night trip

8/10 Very good

May 19, 2025

Check in is remote, if you don’t have wifi (service) you won’t be able to get in. Customer service also can’t be reached if you have no connection, luckily the business next door was open and they granted us access to their wifi. There are few dining options near by but there is a small convenience store next door. The location is perfect to visit Zaanse Schans. It would be great if you could rent a bike at this location. Room was basic, pretty clean. The key wasn’t working at some point, we wrote to customer service and it took a bit for them to reply saying they were having technical difficulties and to try again later. This could have been a huge inconvenience if we needed to grab our belongings to get to the airport or if we urgently needed to use the toilet.

Jennifer, 1-night trip

6/10 Good

Jun 28, 2025

The instructions for checking in were horrible/ non existant. They send you a remote key. No instructions on how to use it. There was no front desk at all. So you show up , nowhere to go to ask questions. We knew from the email where to go but didn’t know how to get in the building or room. There is no connection between the key and the address. There is a need to show people that you need to swipe the two keys in the app and put it up against the door. And also which you use to put up against which door. We stopped at he restaurant beside the hotel and luckily the gentleman knew about this and helped us. They were closing when we got there. Not sure what we would have done without them. The location of this place was perfect. Ground floor. Easy to get to. Close to sites , clean. We loved it and would return but the check in experience was really off.

lynn, 2-night trip

6/10 Good

Apr 24, 2024

Confusing Check In

The check-in process was very confusing. Was I supposed to check in 24 hours in advance? The instructions say check-in is between three and eight on the day of arrival. I found the email to check in online and did so around 5 PM on the day of arrival. I awaited for the further instructions to find the room and get the electronic key. However, nothing ever was received details on the check-in indicated there was no hotel front desk. I was concerned the whole way there, not knowing what I was going to find. It was not a good feeling. Fortunately, the guy at the restaurant said no problem. I can take care of you gave us our keys because we had two rooms and we were all set for the night. It’s not the people it’s the process. The people were exceptionally accommodating, but the online process was confusing concerning and something I really don’t want to have to do again. The hotel was very clean the room pillows and sheets. Everything appeared, smelled, and felt new. The breakfast please, everyone in our party.

Jeffrey, 1-night trip

10/10 Exceptional

Nov 3, 2025

vår andra gång på hotellet, fantastiskt men synd att de slutat servera frukost

jenny, 3-night trip

10/10 Exceptional

Oct 26, 2025

Toppen

Jevgenija, 4-night trip

4/10 Fair

Sep 28, 2025

Da vi ankom til stedet, kunne vi få adgang til et af de to værelser vi havde booket, da vi manglede en digitalnøgle. Det tog 40 min, før vi kunne komme ind. Værelset i anneksbygningen var fint. Men der var meget støj fra gaden, og der var meget lyd. Man kunne høre når døre blev lukket og åbnet i hele ejendommen. Døren til lejligheden havde et stort glasparti. Og lyset tændt og slukket hele natten, så læs det skinnet ind i værelset. Der er ingen reception, og indcheckning er meget besværlig da man skal indregistreres og herefter modtage en digitalnøgle. Kan ikke anbefale stedet.

Andreas Ehlert, 3-night trip

8/10 Very good

Aug 26, 2025

駅からは10分程度歩きますが、許容範囲です。風車村の方にもすぐに歩いて行ける距離でちょうどよかったです。部屋も十分に広く、居心地が良かったです。テレビのリモコンが電池残量がなく、交換をお願いしました(３日滞在の初日)が、滞在中変えてもらえませんでした。コーヒーなどの補充も雑に投げた感じで置かれていたので、ちょっと残念でした。

3-night trip

8/10 Very good

Aug 14, 2025

Reception desk available only per email. Beds were very comfortable. Overalll it was a good experience!

Sofiia, 2-night trip

10/10 Exceptional

Aug 7, 2025

It was my first time using digital passkey so it was a little confusing but nice way of going in and out. The room was clean and subtle. Bathroom was really nice. We came late night it would have been nice to have free bottled water In the fridges just like the complementary tea/coffee is provided as the places.around the area is closed. Other than that, really nice. I didn’t like the pillow, it was too high, I’m not sure why it was so high and small. The room also has a controllable AC. We left the place and came back at night and our beds were redone and it was really nice.

Bibi, 2-night trip

10/10 Exceptional

Jul 20, 2025

Muito bom

Incrível, limpeza excelente, check in interativo. A localização é perfeita.

Roseli Aparecida, 2-night trip

6/10 Good

Jul 4, 2025

I wanted to like this property, the area was so cute, but there were quite a few things that caused major frustration. I would like to start by stating the rooms were very clean and the beds were super comfortable! The people who own this property were on time for sending all the needed information. But, when it came time to check into our room, we found out that we were staying in a completely separate building, which was down the street. There was one little sign on the main doors that had the address, which is the only way we found it. No one else around the area could help or knew where the annex was. On top of this, there was zero direction on how to use the electronic key. Luckily, I ran into another couple and they explained how to get into the main building, then the room. Lastly, zero hot water for showers. I normally do not complain, and have very little trouble when it comes to technology and directions, so want to make others aware. There really needs to be clear directions where guests are staying, how to use the room keys, and how to use electricity, water, and etc within the hotel room.

Nicole, 1-night trip

8/10 Very good

Jun 9, 2025

않좋은 리뷰가 너무 많아 걱정했는데 방도 넓고 깨끗하고 커피랑 티 서비스도 있어 좋았네요 특히 뷰가 너무너무 좋아요 풍차도 볼수 있고 도개교 올라가고 내려가는거 다 볼수 있어 너무 좋았어요 다만 엘레베이터 고장난게 아쉬워 별하나 뺐네요 꼭 강뷰로 예약해서 숙박해 보세요^^

sunhee, 3-night trip

8/10 Very good

Jun 8, 2025

Chocolate aroma everywhere!

The website listed a room on the canal, but when we got there it stated outside the front door that we would be staying at the annex. Not sure if this is because we booked through hotels.com or they were full at the main boutique hotel. We found the annex and there was free parking right outside! Very nice! Our room was up two straight staircases (nice after winding staircases in other hotels) it led us to an open shared balcony that had 4 doors - one for each room. The room was clean and very comfortable! Slight dust, but otherwise perfect! Close to all the things we wanted to do AND the whole village smells like chocolate!! It’s how I hope heaven smells like. The staff was helpful when we needed them. Everyone in town was very friendly!

Shower sprays outside of shower no matter how careful you are!

John, 2-night trip

6/10 Good

Jun 8, 2025

Ik had de virtuele kaart niet gekregen. Ik belde 3 keer om in de kamer in the komen.

Alexandre, 2-night trip

2/10 Poor

May 31, 2025

Je déconseille, c'est un hôtel avec arrivée autonome, paiement en ligne et hôtel divisé sur toute la rue donc 1h pour accéder a notre chambre, chambre qui se situe dans un autre bâtiment, très mal insonorisé, qui ne ressemble pas aux photos ! Un couple qui est arrivé à 20h n'a même pas pu accéder à sa chambre car personne ne lui a répondu au téléphone, malgré avoir essaye de les aider, impossible de contacter l'hôtel, pour qu'il déverrouille la porte à distance afin qu'il puisse avoir accès bref je déconseille !!! car personne n'est la pour vous aider...

Laurine, 1-night trip

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