Initially I was a bit skeptical when the property staff reached out to me to transfer the refundable security deposit via online transfer. However after meeting and talking to them, I’m well assured. In fact, the team have been professional & shared tips on how to get to the place, things to do around & promptly returned my deposit upon the end of my stay. Great customer service & hospitality. Room was clean, great for family of 4, lovely swimming pool & gym as well. Would definitely check in this place again the next time I’m in JB.