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Upstairs Hotel

3.5 star property
Beachfront hotel with bar/lounge, near Ostend Beach

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Photo gallery for Upstairs Hotel

Lobby sitting area
On the beach
Lobby lounge
Lobby
Medium Room, Street View | In-room safe, desk, soundproofing, cots/infant beds
In the heart of Ostend City Centre, Upstairs Hotel welcomes you with its vibrant atmosphere. Step into the arcade/game room or unwind at the library. With a bar and in-room WiFi, this hotel near Ostend Beach is perfect for mixing business and leisure.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • 24/7 front desk
  • Pet-friendly
  • Non-smoking
  • Free WiFi
  • Child-friendly activities

Main amenities (12)

  • Daily housekeeping
  • On the beach
  • Breakfast available
  • Bar/lounge
  • Business centre
  • Meeting rooms
  • Terrace
  • 24-hour front desk
  • Arcade/games room
  • Library
  • Front desk safe
  • Snack bar/deli

Feel at home (6)

  • Cots/infant beds (surcharge)
  • Fridge
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
The current price is ฿2,924
฿3,288 total
includes taxes & fees
1 Sept - 2 Sept

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Medium Room

Medium Room | In-room safe, desk, soundproofing, cots/infant beds

Medium Room

7.6 out of 10
Good
(4 reviews)

Highlights

Soundproofed
Heating
Fridge
Flat-screen TV
Private bathroom
Hairdryer
Rainfall showerhead
Satellite channels
  • 20 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Medium Room, Street View

Medium Room, Street View | In-room safe, desk, soundproofing, cots/infant beds

Medium Room, Street View

9.2 out of 10
Wonderful
(7 reviews)

Highlights

Soundproofed
Heating
Fridge
Flat-screen TV
Private bathroom
Hairdryer
Rainfall showerhead
Satellite channels
  • 20 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Extra Large Room

Extra Large Room | In-room safe, desk, soundproofing, cots/infant beds

Extra Large Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Heating
Fridge
Flat-screen TV
Private bathroom
Hairdryer
Rainfall showerhead
Satellite channels
  • 30 sq m
  • Sleeps 4
  • 2 Single Beds and 1 Queen Bed

View all photos for Penthouse

Penthouse | In-room safe, desk, soundproofing, cots/infant beds

Penthouse

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Heating
Fridge
Flat-screen TV
Private bathroom
Hairdryer
Rainfall showerhead
Satellite channels
  • 26 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Large Room

Large Room | In-room safe, desk, soundproofing, cots/infant beds

Large Room

Highlights

Soundproofed
Heating
Fridge
Flat-screen TV
Private bathroom
Hairdryer
Rainfall showerhead
Satellite channels
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Large Room, Street View

Large Room, Street View | In-room safe, desk, soundproofing, cots/infant beds

Large Room, Street View

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Heating
Fridge
Flat-screen TV
Private bathroom
Hairdryer
Rainfall showerhead
Satellite channels
  • 25 sq m
  • Partial sea view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Small Room

Small Room | In-room safe, desk, soundproofing, cots/infant beds

Small Room

8.8 out of 10
Excellent
(13 reviews)

Highlights

Soundproofed
Heating
Fridge
Flat-screen TV
Private bathroom
Hairdryer
Rainfall showerhead
Satellite channels
  • 14 sq m
  • Sleeps 2
  • 2 Single Beds

Similar properties

Balcony Room | 1 bedroom, minibar, free WiFi, bed sheets

Rosa Hotel

  • Free WiFi
  • Air conditioning
  • Non-smoking
9.6 out of 10, Exceptional, 122 reviews
The price is ฿3,432
฿3,827 total
includes taxes & fees
27 Aug - 28 Aug
Rosa Hotel
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About the area

Map
Hertstraat 15, Ostend, 8400

What's nearby

  • Ostend Beach - 1 min walk - 0.0 km
  • Casino Kursaal - 3 min walk - 0.3 km
  • North Sea Aquarium - 7 min walk - 0.7 km
  • Mercator Floating Museum - 12 min walk - 1.1 km
  • Mariakerke Beach - 3 min drive - 1.9 km

Getting around

  • Ostende (OST-Ostend-Bruges Intl.) - 12 min drive
  • Brussels Airport (BRU) - 86 min drive
  • Charleroi (CRL-Brussels South Charleroi) - 103 min drive
  • Oostende Station - 14 min walk
  • Oostkamp Station - 24 min drive
  • Zedelgem Station - 24 min drive

Restaurants

  • ‪Manuscript - ‬2 min walk
  • ‪Cafe de Madrid - ‬1 min walk
  • ‪Koekoek - ‬2 min walk
  • ‪Histoires D'O - ‬1 min walk
  • ‪Diplomat - ‬1 min walk

About this property

Upstairs Hotel

Upstairs Hotel offers a fantastic location, putting you only steps from Ostend Beach. Free WiFi is an added perk, and guests looking to stay active can experience the nearby hiking/biking trails. A bar/lounge, a snack bar/deli and a terrace are other highlights.

Languages

Dutch, English, French

More about this property

VISIBILITY

At a glance

Hotel size

    • 96 rooms

Arriving/Leaving

    • Check-in start time: 3 PM; check-in end time: midnight
    • Contactless check-in and check-out are available
    • Express check-in/out available
    • Minimum check-in age – 18
    • Check-out time is 11 AM
    • Contactless check-out

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Pets

    • Pets allowed (dogs only, 1 total)*
    • Service animals welcome

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • No on-site parking

Other information

    • Smoke-free property
LOB_HOTELS

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7 AM–11 AM
  • Bar/lounge
  • Snack bar/deli

What to do

  • On the beach
  • Hiking/biking trails nearby
  • Windsurfing nearby

Working away

  • Business centre
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Free newspapers in reception
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Terrace
  • Library
  • Arcade/games room
  • Banquet hall

Accessibility

  • Lift
ROOM

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Heating

Sleep well

  • Soundproofed rooms
  • Cot/infant bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Fridge

More

  • Daily housekeeping
  • In-room safe
MONETIZATION_ON

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 5.00 per room, per night

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 20 for adults and EUR 13.50 for children

Children & extra beds

  • Cots/infant beds are available for EUR 13.5 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 16.50 per pet, per night

Policies

This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club

National rating

Hotelstars Union assigns an official star rating for properties in Belgium. This property is rated 3 star Superior, and is displayed on this page as 3.5 stars.

Also known as

Upstairs Hotel Ostend
Upstairs Ostend
Upstairs Hotel Hotel
Upstairs Hotel Ostend
Upstairs Hotel Hotel Ostend
HELP_OUTLINE

Frequently asked questions

Does Upstairs Hotel offer free cancellation for a full refund?

Yes, Upstairs Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Upstairs Hotel?

Yes, dogs are welcome, with a limit of 1 total. There's a charge of EUR 16.50 per pet, per night. Service animals are exempt from fees.

Is parking offered on site at Upstairs Hotel?

Sorry, there's no on-site parking at Upstairs Hotel.

What are the check-in and check-out times at Upstairs Hotel?

Check-in start time: 3 PM; check-in end time: midnight. Check-out time is 11 AM. Express check-in and check-out and contactless social distancing and check-out are available.

Is there an on-site casino at Upstairs Hotel?

No, this hotel doesn't have a casino, but Casino Kursaal (3-min walk) and Grand Casino Middelkerke (12-min drive) are both nearby.

What is there to do at Upstairs Hotel and nearby?

Have fun with nearby activities such as hiking and windsurfing. Additional recreation nearby includes casino gaming. Upstairs Hotel also has an arcade.

What's the area around Upstairs Hotel like?

Upstairs Hotel is a short 2-minute walk from Ostend Beach and 3 minutes' walk from Casino Kursaal.

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Upstairs Hotel Reviews

Reviews

9.0

Wonderful

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Popular mentions

Breakfast
Room
Beach
Parking
Location
Coffee
Bed
Elevator

What guests liked

  • The property is located very close to the beach with many restaurants and shops nearby. (3 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Spent three wonderful days in the hotel
Torben, 3-night trip

10/10 Exceptional

Great place
David, 2-night trip

8/10 Very good

This hotel is in a great location, right on the beach, close to lots of restaurants and shoppes. There are games to play in the lobby, which is fun. The only issue I had was that it is a smoke-free property however there were clearly people smoking on our floor, which made our stay less comfortable. Also, in the lobby, they would leave the sliding door open and people would stand right in the entry way and smoke constantly, making the entire lobby, including the bar and games area super smoky, which we found off-putting and nauseating. Unfortunately, the smoking everywhere was the one negative of our experience.
Karen, 3-night trip

8/10 Very good

This was my second time as a guest. The price/performance ratio is very good. The style of the rooms puts you in a good mood. We had a lot of fun. The staff is cheerful and up for any fun. Greetings from Jörg & Willi the tiny bulldog
Joerg, 5-night trip

10/10 Exceptional

Very clean room, very good facilities
Antonia, 2-night trip

8/10 Very good

I liked the most the intereor, very special and comfortable.
Maik, 6-night trip

10/10 Exceptional

The Upstairs hotel was a very stylish and fun hotel just steps from the beach. The staff was really friendly and helpful! One small point is if you do book one of the small/cheap rooms, they aren't easily accessible via the lifts. You will need to go down a couple of flights of stairs which can be tough with heavy luggage. Otherwise I highly recommend this hotel when staying in Ostend!
daniel, 1-night trip

10/10 Exceptional

I was able to book my room extremely last minute, and the price was amazing and when I got to the room, it was gorgeous with two balconies on the very top floor. I could not be happier with this booking. I would’ve stayed the whole week if I knew about it earlier.
Dr. Stephen, 1-night trip

2/10 Poor

Pay more for less

I booked at noon for the night. One hour later I receive a call that my payment was refused... In the train there was nothing I could do apart of paying at arrival... At the check in I had to pay 30 euro more... For a room where the shower is switching on every 5 minutes and a TV that switches off at the same pace... And to finish I be been awaken by a crazy cleaning machine ... What a hell
Laurent, 1-night trip

8/10 Very good

I did not like to wait for the lift which was taken over by cleaners when demand was high for breakfast. Cleaners equipment should not be in lifts at high demand times
Robert, 2-night trip

10/10 Exceptional

Allan, 2-night trip

10/10 Exceptional

Kiva ja siisti hotelli hyvällä sijainnilla

Siisti ja kiva hotelli erinomaisella sijainnilla, mukava baari. Ainoa miinus että ainakin kadunpuolella oleviin huoneisiin kuului jonkin verran meteliä kadulla.
Sanna, 2-night trip

4/10 Fair

1-night trip

10/10 Exceptional

Eric, 1-night trip

10/10 Exceptional

Charlotta, 1-night trip

10/10 Exceptional

1-night trip

8/10 Very good

Birgit, 7-night trip

8/10 Very good

Alles prima

Alles prima uitzonder ontbijt dat de brood en viennoiseries zijn niet lekker, maar ik weet dat ze zullen veranderen binnekort...Dus een heel goed hotel
Erick, 1-night trip

10/10 Exceptional

Rosa, 3-night trip

10/10 Exceptional

Jean Luc, 1-night trip

8/10 Very good

Alexander, 1-night trip

10/10 Exceptional

Leuk , hip en trendy hotel. Service met de glimlach.
Wolfgang, 1-night trip

10/10 Exceptional

Leonidas, 1-night trip

10/10 Exceptional

Very relaxed atmosphere, great breakfast buffet
Anne, 1-night trip

10/10 Exceptional

1-night trip