Expensive one-night staycation excited about the rooftop pool. Incredibly narrow pool with freezing temperatures. Private cabanas that eat up the entire rooftop space + 90% of folks at the pool were not even guests so we spent $300+ to put towels down on concrete by the exit door because all chairs were taken. Pretty rude rooftop bar staff- charged $10 for a 1/4 cup of club soda.
Ian
ทริป 1 คืน
2/10
If you’re considering staying at The Jacquard in Cherry Creek—don’t. There was constant, deafening construction on both sides of the building during my stay, making it nearly impossible to relax or even hold a conversation in peace.
Parking? Forget about it. There’s no self-parking anywhere nearby, and valet is a jaw-dropping $65/day. For what, exactly? Subpar service and a chaotic arrival experience?
The elevators are a complete disaster—unpredictable, slow, and seemingly confused. I waited over five minutes more than once with three elevators just sitting idle.
As a Marriott Elite member who’s spent over a year of my life in Marriott properties, I was shocked when the front desk gave me pushback over a simple late checkout. The loyalty recognition here is non-existent.
And the final straw: I was enjoying a drink by the rooftop pool—one I brought myself—when the waitress told me to pour it out. There was zero signage indicating outside drinks weren’t allowed, and the irony? I had spent plenty on poolside food and beverages on previous days. It was petty, poorly handled, and completely unnecessary.
To top it all off:
– The hot tub wasn’t hot
– The pool was too cold to enjoy
– And frankly, the Halcyon rooftop is far better in every way
This was hands down the worst hotel experience I’ve had in recent memory. Save yourself the frustration—look elsewhere.
Daniel
ทริป 2 คืน
10/10
Great hotel in the heart of Cherry Creek. Walk to restaurants and bars and the hotel also has a rooftop bar.
Debra
ทริป 3 คืน
4/10
Valere
ทริป 3 คืน
10/10
This hotel was a great find! Very convenient, modern and comfortable. The staff was very friendly too.
David
ทริป 2 คืน
10/10
Lucia
ทริปธุรกิจ 1 คืน
6/10
Parking is outrageous?
mike
ทริปธุรกิจ 1 คืน
10/10
Richard
ทริป 1 คืน
10/10
Adriana
ทริป 2 คืน
10/10
Lovely area, food options galore!
Ana
ทริปกับครอบครัว 3 คืน
8/10
It's a nice hotel in a very nice area. The staff were lovely. Our room wasn't very clean. Stains on the chair, hair in the bathroom, and the shade had a hole in it that was taped up with white tape. It was very difficult to get the shade down and impossible to get it back up. Had to leave it down for the remainder of the stay. Would expect better for the price paid.
Heidi
ทริปกับครอบครัว 1 คืน
10/10
Alan
ทริปกับครอบครัว 1 คืน
10/10
Liked the location and ease getting around. Friendly staff. Nice accommodations .
catherine
ทริป 1 คืน
10/10
Andres
ทริป 1 คืน
10/10
Todo muy bien!!
JULIO
ทริปกับครอบครัว 1 คืน
10/10
Joseph
ทริป 3 คืน
10/10
Great experience, great hotel, great service.
Yonatan
ทริปกับครอบครัว 2 คืน
10/10
Great service and enjoyable.
Tamelia
ทริปโรแมนติก 3 คืน
10/10
Location
Luis
ทริป 2 คืน
10/10
The hotel ls GREAT. Very nice rooms, very clean and walking distance from Cherry Creek Mall and other cute boutiques.