4/10 พอใช้
7 ธ.ค. 2025
From the moment we walked in, the entire experience felt more like standing in a chaotic Walmart checkout line than checking into a hotel. Things only went downhill from there. When we stepped off the elevator onto the third floor, we were met with a hallway so cluttered with oversized bags of trash and dirty laundry that it was difficult to even reach our room. It looked—and smelled—like housekeeping had given up entirely.
We had booked a room advertised to comfortably accommodate five people, yet it seemed barely prepared for one. There were no hand towels, only two washcloths, and three bath towels for four guests. The king bed had a few pillows, but the second bed had none at all, and we were told flat-out that “extra pillows” were not available. We also had to request sheets and blankets for that second bed, which should have been ready in a room meant for multiple guests.
The amenities were equally disappointing—just one water cup, one coffee cup, and essentially a single-person setup in a room that was supposed to be family-friendly. Overall, the room felt neglected, poorly stocked, and absolutely not what was advertised.
Erin
Erin, ทริปกับครอบครัว 1 คืน
รีวิวจากผู้เข้าพัก Hotels.com ที่ตรวจสอบแล้ว