The apartment is very nice, spacious, modern, and clean. Has all the kitchen accessories you need. Great location, close to the train station, metro, shops and restaurants. However the check in procedure was the worst I’ve experienced. We uploaded the passport info but the approval email didn’t work, and we arrived an hour into the check-in window with no access code or email. We sat on the sidewalk for 90 minutes with two hungry kids, trying to contact the manager with the help from hotels.com support. It says there’s a reception but it is virtual, and they must’ve been on lunch break. I tried to get a refund but we finally reached them where they sent us the city tax payment email and then the access code. Unacceptable, but the place was nice.