Do not book here. Booked the room through Hotels.com and paid in full. The hotel charged us in full also. When asked about the charge at the hotel they wouldn’t reverse or hold the charge. They could see that it was charged incorrectly but wouldn’t address the problem. Have tried getting ahold of someone for 4 days. Hotels.com can’t get anyone to answer the call and credit card company is now trying to dispute through writing. The front desk acknowledged the problem and supposedly escalated to the GM but she said she hasn’t been able to talk to GM and the GM doesn’t answer calls. Terrible customer service!!
Paul
ทริป 2 คืน
6/10
We stayed at Christmas last year and had no WiFi, front desk was never able to get us connected. Just ignored because it was Christmas. Thought they might just be busy. This trip was early in the week, room was downstairs and close to front. It took them about two hours to get us a light bulb for side table by bed. The water pressure was extremely low and shower had mold in it. And to top it off, the WiFi would not connect again. Will not stay there again!
Martha
ทริป 1 คืน
6/10
Let me preface by saying all employees and staff were welcoming, pleasant and accommodating.. the property itself however could use quite a bit of maintenance. No AC in the hallways, only one of two elevators worked and this place could sure use new paint and ceiling tiles throughout! I was a bit disappointed for this being a “Marriott”!
Stephanie
ทริปกับครอบครัว 1 คืน
6/10
Rebecca
ทริปธุรกิจ 1 คืน
10/10
esperanza
ทริปกับครอบครัว 1 คืน
4/10
Over priced. Bathroom door would not shut. Only one elevator worked. Stayed for 3 nights asked to have the room cleaned never happened couldn’t even get them to empty the trash can in the room.
Brian
ทริปโรแมนติก 3 คืน
4/10
Below average cleanliness. Coffee in the room was decaf only.
No towels in the fitness facility.
Breakfast was disgusting.
Matt
ทริปโรแมนติก 1 คืน
10/10
Irma
ทริป 3 คืน
4/10
Unfortunately this was a poor stay. I have never had any issues with Fairfield Inn & Suites but this location was a first. The hotel and room itself was clean and comfortable but the customer service or rather lack of was extremely disappointing. Our room was not ready for check in at 3pm. We were not given a room until 6pm. We were told they were short staffed. And I would normally understand but when I see the cleaning staff conversating in the hallway and walking around eating pizza. Then it becomes lack of urgency to accommodate the customer. And I find that as the worst hospitatlity.
ผู้เข้าพักจริง
ทริปกับครอบครัว 1 คืน
10/10
Wade
ทริป 1 คืน
10/10
Jack
ทริป 1 คืน
8/10
Friendly staff check in was easy. Bed to soft
Overall nice stay
Mary
ทริปกับเพื่อน 1 คืน
10/10
Jorge Guadalupe
ทริปธุรกิจ 7 คืน
10/10
El hotel es limpio, muy tranquilo (no hay nada de ruido).
Bien ubicado cerca de tiendas y lugares para comer.
Jorge Guadalupe
ทริปธุรกิจ 7 คืน
10/10
Jack
ทริป 4 คืน
8/10
Tina
ทริปธุรกิจ 2 คืน
8/10
Very nice. Good breakfast options
Heather
ทริปกับเพื่อน 1 คืน
10/10
John
ทริป 1 คืน
4/10
Marilyn
ทริป 1 คืน
10/10
The staff is gracious and provided great customer service!! We will stay again.
Corinn
ทริปกับครอบครัว 1 คืน
10/10
Wonderful staff, nice rooms and gym, very comfortable, the grounds could be better kept.
Yves
ทริปธุรกิจ 3 คืน
10/10
Joseph
ทริป 1 คืน
10/10
Jack
ทริป 2 คืน
10/10
The staff was ao helpful and sweet. The place was spotless. Only complaint is we stayed at the front of the hotel and although we loved being able to look down on our car the lights shining on the building kept our room lit up even with blackout curtains. Would definitely stay again.