8/10
Hotel appeared very clean inside and out. Only one issue upon entering room. Bathroom had not been cleaned well. Dog hair on toilet lid and a clipped toenail on bathroom floor and later found hair in shower. Lady at front desk came and vacuumed bathroom and wiped toilet and sink. Later in the evening a woman, I'm assuming a manager on duty called me and questioned me about the issue. She was very challenging in regards to the dog hair. She stated in a sarcastic response "I don't know how anyone could tell a dog hair from a human hair". Dog hairs are very different in coarseness. I received a $25.00 discount for the inconvenience. I had looked at several hotels in the area and I didn't realize this hotel was "pet friendly". I would not have booked at this hotel had I not mistakenly overlooked this. I regret apologizing to the Manager upon checking out for making me feel guilty about reporting this.
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