Peaceful cottage with amazing mountain views spoilt by appalling check in from a rude and unapologetic management team. Thankfully access to the property , check in and check out was facilitated by Tommy from Kiara lodge
ผู้เข้าพักจริง
ทริปกับครอบครัว 1 คืน
รีวิวจากผู้เข้าพัก Hotels.com ที่ตรวจสอบแล้ว
2/10 แย่
15 สิงหาคม ค.ศ. 2017
The reception was extremely poor, we waited for an hour at the gate for someone to open for us. we spent around R200.00 airtime calling the office and the Officer we were given his number. finally someone who came to our rescue just passed us at the without an apology. we were so unhappy and decided to go to other hotel.