11 Avenida 35-02, Paseo Cayala Zona 16, Guatemala City, 01016
What's nearby
Paseo Cayala - 2 min walk
Embassy of Mexico in Guatemala - 9 min drive
U.S. Embassy in Guatemala - 9 min drive
Oakland Mall - 11 min drive
La Aurora Zoo - 12 min drive
Getting around
Guatemala City (GUA-La Aurora Intl.) - 30 min drive
Restaurants
Starbucks - 3 min walk
Casa Escobar - 1 min walk
Tre Fratelli - 3 min walk
Café Barista - 1 min walk
Frisco Grill - 3 min walk
About this property
AC Hotel by Marriott Guatemala City
AC Hotel by Marriott Guatemala City features a rooftop terrace and puts you only steps from Paseo Cayala. After visiting the fitness centre for a workout, you can grab a bite to eat at the coffee shop/cafe or unwind with a drink at the bar/lounge. Other features include a snack bar/deli, a terrace and a garden. Fellow travellers say good things about the helpful staff and shopping.
Languages
English, Spanish
At a glance
Hotel size
114 rooms
Arranged over 6 floors
Arriving/Leaving
Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age – 18
Check-out time is noon
Contactless check-out
Special check-in instructions
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and smart lock details; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets allowed*
Restrictions apply*
Food and water bowls available
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
On-site parking only available on request
Free covered on-site self-parking
Wheelchair-accessible parking on site
On-site parking is limited (max. 1 space per unit)
Height restrictions apply for on-site parking
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
Restaurant
Bar/lounge
Coffee shop
Coffee/tea in a common area
Snack bar/deli
Travelling with children
Local/corner shop
What to do
Shopping
Bike rentals nearby
Working away
Business centre
Meeting rooms
Computer station
Conference space (2659 square feet)
Services
24-hour front desk
Dry cleaning/laundry services
Luggage storage
Facilities
Rooftop terrace
Garden
Library
Fitness centre
Vegan dining options
Vegetarian dining options
Double-glazed windows
At least 80% of lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
No plastic coffee stirrers
No plastic drinking straws
Banquet hall
Accessibility
Wheelchair-accessible bathroom dressing table
Lift
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible registration desk
Wheelchair-accessible fitness centre
Wheelchair-accessible business centre
Wheelchair-accessible restaurant
Visual alarms in hallways
Closed-captioned TV
Portable bath seats
Lowered plug sockets in bathroom
Lowered view port in door
Lowered locks/deadbolt
Low-height worktop and sink
Transfer shower
Lever door handles
Room amenities
Be entertained
46-inch flat-screen TV
Cable TV channels
Home comfort
Air conditioning (climate-controlled)
Coffee/tea maker
Iron/ironing board
Sleep well
Blackout curtains
Soundproofed rooms
Alarm clock
Bed sheets provided
Freshen up
Private bathroom
Shower only
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi
Phone
Food and drink
Fridge
Free bottled water
More
Daily housekeeping
In-room safe (laptop compatible)
Connecting/adjoining rooms available
LED light bulbs
Recycling
Water-efficient showers only
Mobile key entry
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately USD 16 for adults and USD 16 for children
Pets
Pets are allowed for an extra charge of USD 50 per accommodation, per night
Parking
Guests must contact this property in advance to reserve on-site parking
Parking height restrictions apply
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
This property accepts credit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Also known as
AC Hotel Marriott Guatemala City
AC Marriott Guatemala City
Ac By Marriott Guatemala City
AC Hotel by Marriott Guatemala City Hotel
AC Hotel by Marriott Guatemala City Guatemala City
AC Hotel by Marriott Guatemala City Hotel Guatemala City
Frequently asked questions
Does AC Hotel by Marriott Guatemala City offer free cancellation for a full refund?
Yes, AC Hotel by Marriott Guatemala City does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at AC Hotel by Marriott Guatemala City?
Yes, pets are welcome. There's a charge of USD 50 per accommodation, per night. Food and water bowls are available.
Is parking offered on site at AC Hotel by Marriott Guatemala City?
Yes, there's free self parking. Parking spaces may be limited.
What are the check-in and check-out times at AC Hotel by Marriott Guatemala City?
Check-in start time: 3 PM; check-in end time: midnight. Check-out time is noon. Contactless social distancing and check-out are available.
What is there to do at AC Hotel by Marriott Guatemala City and nearby?
Have fun during the warmer months with activities nearby such as cycling. Enjoy amenities such as a fitness centre and a garden.
Are there restaurants at or near AC Hotel by Marriott Guatemala City?
Yes, there's an on-site restaurant, AC Lounge.
What's the area around AC Hotel by Marriott Guatemala City like?
AC Hotel by Marriott Guatemala City is in Zona 16, a short 2-minute walk from Paseo Cayala and 13 minutes' walk from Universidad del Valle de Guatemala.
AC Hotel by Marriott Guatemala City Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
8.6/10
Staff & service
8.4/10
Amenities
9.0/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
2/10 Poor
19 Nov 2024
We are not happy with customer service the room was very small price was high for the service we get never going back there again! Layout of the room is terrible I did not like anything on this hotel
Glenda
Glenda, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
12 Nov 2024
Eliseo
Eliseo, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
30 Sep 2024
Franklin
Franklin, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
19 Sep 2024
This was our first trip to Guatemala and to this Marriott. Everything was perfect. It was very, very clean and the staff was always friendly and helpful. We are going back to that city in a few months, and we will be staying there again.
Timothy
Timothy, 7-night family trip
Verified Expedia guest review
10/10 Exceptional
28 Aug 2024
Aida
Aida, 1-night trip
Verified Expedia guest review
10/10 Exceptional
27 Aug 2024
Gladys
Gladys, 1-night trip with friends
Verified Hotels.com guest review
2/10 Poor
26 Aug 2024
No Air Conditioning. Did not work
Niels
Niels, 1-night business trip
Verified Expedia guest review
6/10 Good
15 Aug 2024
Surrounding area great. The hotel was okay. Nothing special
Joanna
Joanna, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
30 Jul 2024
diana
diana, 1-night trip
Verified Expedia guest review
10/10 Exceptional
28 Jul 2024
Outstanding customer service and attention, the location is very convenient, and surrounding areas are very nice.
Michele
Michele, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
25 Jul 2024
Very nice and convenient location
Michele
Michele, 1-night family trip
Verified Expedia guest review
6/10 Good
21 Jul 2024
Hydration station didn't work.
The carpet in the hall smells and has stains.
Bathroom inside the room has no extration system.
Gabriela
Gabriela, 2-night trip
Verified Expedia guest review
10/10 Exceptional
21 Jul 2024
Cesar
Cesar, 1-night trip
Verified Expedia guest review
10/10 Exceptional
16 Jul 2024
Alonso
Alonso, 1-night trip
Verified Expedia guest review
10/10 Exceptional
13 Jul 2024
Increíble
Estadía perfecta, mi habitación impecable para perfecto descanso, con la conveniencia de los mejores restaurantes de Ciudad Cayala.
PEDRO E
PEDRO E, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
17 Jun 2024
Very convenient to evrything.
Minerva
Minerva, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
10 Jun 2024
We loved cayala!
Mireya
Mireya, 1-night family trip
Verified Expedia guest review
4/10 Fair
9 Jun 2024
It is not help it is very dirty especially the carpets
Edith
Edith, 2-night trip
Verified Expedia guest review
8/10 Very good
7 Jun 2024
Great location
Melecio
Melecio, 1-night trip
Verified Expedia guest review
10/10 Exceptional
31 May 2024
Giomar
Giomar, 3-night trip
Verified Expedia guest review
10/10 Exceptional
18 May 2024
They went beyond to accommodate my birthday. They took the time to express good wishes.
Claudia
Claudia, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
2 May 2024
Luis E
Luis E, 2-night trip
Verified Hotels.com guest review
6/10 Good
27 Apr 2024
Rooms too small
Rooms are not comfortable
Jacqueline
Jacqueline, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
19 Apr 2024
Loved it. The only thing that I was not happy with is the bathroom with see-through doors and gaps. Everything else was great!