Good large room with 4 beds. Near Station and Fuji Q very convenient. Good Breakfast. But a Receptionist is not very friendly. I think it maybe normal to Japanese attitude which is inflexible and less service mind than Thai people.
Loved this hotel because the amenities offered were exceptional. They helped with luggage transfers and taxi services as these companies only spoke Japanese. Super helpful! Only con was that you had to walk up 2 flights of stairs to get into the hotel which was fair as the hotel is beautiful sat on a mountain side. The hotel has spectacular views of Mt. Fuji in the morning. If you go in the summer I don’t know if they offer a/c but during our winter stay, temperatures were perfection!
Corina
Corina, ทริปกับเพื่อน 3 คืน
รีวิวจากผู้เข้าพัก Hotels.com ที่ตรวจสอบแล้ว
8/10 ดีมาก
1 มกราคม ค.ศ. 2025
Stayed at the hotel in mid-Dec. A very clean hotel both in the room and in the public onsen. Breakfast had a great range of choices, so I'd definitely recommend travellers to include breakfast when booking the hotel given there aren't many restaurants open for brekkie nearby. Had a hiccup at check-in as the concierge insisted that I need to pay for breakfast although I've already included it in the booking. The duty manager had to step in to resolve the issue.
One other issue is that I booked a mountain view room which also faces the sun. The cleaner must have left the curtains open and by the time I checked in at 3pm, the room is steaming hot after being baked by the sun for most of the day. It was 8 degree outside but the room feels over 30 even without aircon on. So if anyone is booking a mountain view room and you prefer a cooler room, advise the hotel to close the curtains to keep the sun out before you check in.
The mountain view was nice but was obstructed by the roller coaster track in the Fuji-Q Highland. The hotel is not close to Kawaguchiko, still need to catch a train or bus to get there, but quite close to Fuji-Q Highland if your kids want to play there.
Zhenyu
Zhenyu, ทริปกับครอบครัว 1 คืน
รีวิวจากผู้เข้าพัก Hotels.com ที่ตรวจสอบแล้ว
8/10 ดีมาก
19 ธันวาคม ค.ศ. 2024
Fuji onsens hotel
Clean n comfortable n can see Fuji from window room. Good.
ผู้เข้าพักจริง
ทริปกับครอบครัว 1 คืน
รีวิวจากผู้เข้าพัก Hotels.com ที่ตรวจสอบแล้ว
8/10 ดีมาก
11 ธันวาคม ค.ศ. 2024
Wing Yin
Wing Yin, ทริปกับเพื่อน 2 คืน
รีวิวจากผู้เข้าพัก Hotels.com ที่ตรวจสอบแล้ว
8/10 ดีมาก
9 ธันวาคม ค.ศ. 2024
Shlomo
Shlomo, ทริป 1 คืน
รีวิวจากผู้เข้าพัก Hotels.com ที่ตรวจสอบแล้ว
10/10 ไร้ที่ติ
6 ธันวาคม ค.ศ. 2024
Amazing hotel views!
Amazing views, comfortable spacious room. Staff were friendly and very helpful with questions.
Would definitely recommend this hotel to others 😊