This hotel is a little gem close to everything. first impressions were not great reception was a little confusing and the lady was quite rude unhelpful. Mark was great after being yelled at from the lady to get our bags and after a little confusion he took our bag up the little squishy lift. I checked in and was told to come back at 3pm end of conversation. I stood for a bit and then went ok, so we went around the corner to Mcdonalds for a coffee and to wait for room to be ready as we were tired. we returned at 3pm and was shown to our room, our bags had been already put in our room. We were not expecting the size of the room it was massive. we had a huge bed which was so comfortable many different pillows to choose from. There was a minibar but we didnt use it. there was a safe and lots of room for our bags and to still move around. there was a kettle and tea and coffee facilities. the bathroom had a bath tub and shower it was a bit annoying to lay and relax in the spa bath as the fan was constantly on and very loud. Breakfast was good , you can ask for a hot breakfast and they make it fresh, barista hot coffee was nice. Bebe , Luca and Emmanuele were all great. They also held our bags after we checked out as we had a late flight. Spanish steps, Trevi fountain, Pantheon were all within 5 min walk. Vatican City was easy 37min walk. Souvenir shop across the road was cheap. Best leather shop was Florence Moon. We would definitely stay here again and recommend to others.