A very nice hotel but a bit surprised to find it in a residential area. They had just increased their breakfast from £14.99 to £19.99 which I thought was a lot but did give us a refund as the information given to us on arrival still showed the lower price. Our bedroom was lovely but very hot even with the windows open. We did not use the spa or pool so can't comment on them. The food in the main restaurant was excellent but only used it once. The staff were all very friendly and helpful especially the catering staff.
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ทริป 3 คืน
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10/10 ไร้ที่ติ
27 มี.ค. 2025
Great stay will 100% return soon
Emma
Emma, ทริปธุรกิจ 1 คืน
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10/10 ไร้ที่ติ
24 มี.ค. 2025
louise
louise, ทริป 1 คืน
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10/10 ไร้ที่ติ
22 มี.ค. 2025
Julie
Julie, ทริป 1 คืน
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10/10 ไร้ที่ติ
18 มี.ค. 2025
Anniversary
Amazing service, staff freind and welcoming.
Spa treatment 10 out 10.
Brunch and breakfast fresh and healthy.
Restaurant was closed the day we went so cant comments,
Matthew
Matthew, ทริป 1 คืน
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6/10 ดี
17 มี.ค. 2025
Nice but could have been better
We attended for 1 night for some peace and quiet before our third baby’s arrival. We booked a double room with breakfast.
Ok arrival our room was ready at 3pm. Ladies on reception told us where our room was and that the spa opens at 5pm which suited us although would have been lovely to be able to access from arrival.
We were given instructions to our room but no instructions on how to access the spa etc or even where it is / whether there are changing facilities there or to walk down ready etc. Room was very clean, nice size, wasn’t completely to my taste but nice and modern. We were greeted with a congratulations card and brownie which was a lovely touch.
We decided to dress ‘ready’ with clothes on top when we were able to access. Had to return to reception for instructions and pointed where to go and info regards to changing rooms etc.
spa pool area was beautiful but small, minimal seating options which mean people leaving towels on floor and perching in the pool until a bed became available, similar to all inclusive hotel vibes! Pool was quite cold and other than steam room, no other facilities included. You were welcome to pay £25 each to access the outdoor pool for 1 hour but that it, not something we’ve experienced before.
Beds were comfortable, rooms were overwhelmingly warm which meant using a fan and windows open in March…
Breakfast in the morning was beautiful but again, people waiting around for a seat.
Overall nice but wouldn’t return unfortunately.
Niesha
Niesha, ทริป 1 คืน
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10/10 ไร้ที่ติ
16 มี.ค. 2025
Sharon
Sharon, ทริป 1 คืน
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10/10 ไร้ที่ติ
16 มี.ค. 2025
Jessica
Jessica, ทริป 1 คืน
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6/10 ดี
14 มี.ค. 2025
Lovely hotel but receptionist a little frosty
Dirk
Dirk, ทริปธุรกิจ 2 คืน
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10/10 ไร้ที่ติ
21 ก.พ. 2025
Peaceful stay
Spacious comfortable room, with great on site spa, room was a little warm even with heating off unfortunately. Bar was great with good food on offer!
Paul
Paul, ทริปธุรกิจ 1 คืน
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10/10 ไร้ที่ติ
18 ก.พ. 2025
Jason
Jason, ทริปธุรกิจ 1 คืน
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8/10 ดีมาก
17 ก.พ. 2025
Not a deluxe room
We stayed in the Tower....deluxe room apparently. Yes it was big but a few points to note..
Kettle was across the room from the tea making facilities, would expect it to be with the facilities not to carry a kettle across the room.
Bathroom door opened into bedroom..into the chair at the dressing table..not a good spot if using the table. Had to move chair out of the way.
Shower head holder..it was impossible to move the shower head down the holder, if shorter in height and it appeared to be held on loosely with one screw.
Paper thin wall, could hear the tv very clearly and conversation when in bathroom from next door.
Food and service..absolutely excellent. Room a disappointment.
Anne
Anne, ทริป 1 คืน
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10/10 ไร้ที่ติ
10 ก.พ. 2025
Mrs Gloria
Mrs Gloria, ทริป 1 คืน
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10/10 ไร้ที่ติ
6 ก.พ. 2025
Amazing location and facility, staff were so helpful! Room was clean and tidy but could hear next door’s conversations quite clearly! Spa worth a visit and breakfast was fantastic
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ทริป 1 คืน
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8/10 ดีมาก
6 ก.พ. 2025
Food was amazing and very friendly helpful service.
Room was a bit noisy with paper thin wall and we could hear conversatiosn from the room next door.
Couldn't turn the temperatrure of the shower down and was way too hot for comfort.
Matthew
Matthew, ทริปธุรกิจ 1 คืน
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10/10 ไร้ที่ติ
5 ก.พ. 2025
My first stay @ Lanelay
Stunning location and facilities. A real gem of a hotel and one that I would happily stay at again. The staff were impeccable. The room, memorable and the food and service, exceptional.
Ali
Ali, ทริปธุรกิจ 2 คืน
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8/10 ดีมาก
4 ก.พ. 2025
Really lovely stay with good facilities and nice staff. My only complaint was that our room was next to the door way where we could hear everything in the corridor and there were people fighting outside in the middle of the night. So definitely avoid Clock Tower room 1. Also, it would be good if the spa could have a few more seated areas as we had to leave as there was no where to sit. We did come back later though and then we ended up having the spa area to ourselves. Would definitely stay here again as it was lovely, we just wouldn’t stay in the same room.
Hannah
Hannah, ทริป 1 คืน
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10/10 ไร้ที่ติ
4 ก.พ. 2025
Ali
Ali, ทริป 1 คืน
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10/10 ไร้ที่ติ
22 ม.ค. 2025
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ทริป 2 คืน
รีวิวจากผู้เข้าพัก Hotels.com ที่ตรวจสอบแล้ว
10/10 ไร้ที่ติ
12 ม.ค. 2025
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ทริป 1 คืน
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10/10 ไร้ที่ติ
8 ม.ค. 2025
Beautiful hotel and spa with excellent service from all staff. Surpassed my expectations. The outdoor vitality pool was fantastic, worthy the extra cost, and the indoor pool was beautiful. I especially appreciated the ability to order drinks and have them delivered poolside, a really superb addition. Our suite was large and tastefully decorated with a beautiful bathroom and large free-standing bath. Our room was quiet and the bed extremely comfortable. Very clean everywhere. Superb staff, especially the bar waiter. We would definitely return.