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The Axana Hotel

4.0 star property
Padang hotel with outdoor pool and restaurant

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Photo gallery for The Axana Hotel

Outdoor pool
Reception
Terrace/patio
Family Room | Minibar, in-room safe, desk, blackout curtains
Front of property – evening/night
Escape to The Axana Hotel, where elegance meets relaxation. Unwind by the garden, take a dip in the outdoor pool or enjoy a rejuvenating massage at the spa. With Decafe on site serving breakfast through dinner and an array of amenities including free WiFi in public areas and concierge services, this upscale hotel offers convenience.

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Airport transfer
  • Bar
  • Spa
  • Non-smoking
  • Free parking

Main amenities (12)

  • 136 smoke-free guestrooms
  • Daily housekeeping
  • Near the beach
  • Restaurants and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Fitness centre
  • Children's pool
  • 24-hour room service
  • Spa services
  • Massage/treatment rooms
  • Business centre

Feel at home (6)

  • Children's pool
  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
The current price is ฿729
฿882 total
includes taxes & fees
3 Sept - 4 Sept

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Family Room

Family Room | Minibar, in-room safe, desk, blackout curtains

Family Room

Highlights

Soundproofed
Air conditioning
LCD TV
Blackout curtains
Private bathroom
Bathrobes
Hairdryer
Minibar
  • 44 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Junior Suite

Minibar, in-room safe, desk, blackout curtains

Junior Suite

Highlights

Soundproofed
Air conditioning
LCD TV
Blackout curtains
Private bathroom
Bathrobes
Hairdryer
Minibar
  • 49 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room

Deluxe Room | Minibar, in-room safe, desk, blackout curtains

Deluxe Room

Highlights

Soundproofed
Air conditioning
LCD TV
Blackout curtains
Private bathroom
Bathrobes
Hairdryer
Minibar
  • 24 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Superior Room

Minibar, in-room safe, desk, blackout curtains

Superior Room

Highlights

Soundproofed
Air conditioning
LCD TV
Blackout curtains
Private bathroom
Bathrobes
Hairdryer
Minibar
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Executive Room

Minibar, in-room safe, desk, blackout curtains

Executive Room

Highlights

Soundproofed
Air conditioning
LCD TV
Blackout curtains
Private bathroom
Bathrobes
Hairdryer
Minibar
  • 48 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

Exterior

Mercure Padang

  • Pool
  • Spa
  • Airport transfer
  • Free parking
8.6 out of 10, Excellent, 167 reviews
The price is ฿1,303
฿1,576 total
includes taxes & fees
5 Sept - 6 Sept
Mercure Padang
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About the area

Map
Jl. Bundo Kandung No 14-16, Padang, west sumatera, 25119

What's nearby

  • Adityawarman Museum - 7 min walk - 0.6 km
  • Colonial Quarter - 15 min walk - 1.3 km
  • Siti Nurbaya Bridge - 17 min walk - 1.4 km
  • Air Manis Beach - 18 min walk - 1.6 km
  • Pantai Air Manis - 6 min drive - 4.9 km

Getting around

  • Padang (PDG-Minangkabau Intl.) - 25 min drive
  • Bukit Putus Station - 14 min drive
  • Pulau Aie Station - 16 min walk
  • Pulauair Station - 16 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪Apollo Restaurant - ‬6 min walk
  • ‪Capitea (Pondok) - ‬4 min walk
  • ‪Mason - ‬3 min walk
  • ‪Malabar Bofet & Restoran - ‬5 min walk
  • ‪Warkop Nanyo Baru - ‬5 min walk

About this property

The Axana Hotel

Enjoy your visit to Padang with a stay at The Axana Hotel. Guests can indulge in massages, and Decafe serves breakfast, lunch, and dinner. An outdoor pool and a bar/lounge are other highlights, and rooms offer nice touches such as bathrobes and slippers.

At a glance

DONE

Hotel size

    • 136 rooms
    • Arranged over 5 floors
DONE

Arriving/Leaving

    • Check-in start time: 2 PM; check-in end time: midnight
    • Minimum check-in age – 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cots (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free wired internet access in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
DONE

Transfers

    • Airport shuttle*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6 AM–10 AM
  • Restaurant
  • Bar/lounge
  • 24-hour room service

Travelling with children

  • Children's pool

What to do

  • Beach nearby

Working away

  • Business centre
  • Meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness centre
  • An outdoor pool
  • Spa services
  • Massage/treatment rooms
  • Banquet hall

Accessibility

  • Lift

Room amenities

Be entertained

  • LCD television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Soundproofed rooms

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free wired Internet

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. There are 4 treatment rooms. Services include massages. The spa is open daily.

Dining

Decafe – This restaurant serves breakfast, lunch and dinner.

Here's the breakdown, no surprises

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately IDR 85000 per person
  • Airport shuttle service is offered for an extra charge

Policies

This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express

Also known as

Axana Hotel Padang
Axana Hotel
Axana Padang
The Axana Hotel Hotel
The Axana Hotel Padang
The Axana Hotel Hotel Padang

Frequently asked questions

Does The Axana Hotel offer free cancellation for a full refund?

Yes, The Axana Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at The Axana Hotel?

Yes, there's an outdoor pool and a children's pool.

Are pets allowed at The Axana Hotel?

Sorry, pets aren't allowed.

Is parking offered on site at The Axana Hotel?

Yes, there's free self parking.

Is an airport shuttle service offered by The Axana Hotel?

Yes, an airport shuttle is available.

What are the check-in and check-out times at The Axana Hotel?

Check-in start time: 2 PM; check-in end time: midnight. Check-out time is noon.

What is there to do at The Axana Hotel and nearby?

The Axana Hotel has an outdoor pool and a fitness centre, as well as spa services and a garden.

Are there restaurants at or near The Axana Hotel?

Yes, there's an on-site restaurant, Decafe.

What's the area around The Axana Hotel like?

The Axana Hotel is a short 7-minute walk from Adityawarman Museum and 19 minutes' walk from Siti Nurbaya Bridge.

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The Axana Hotel Reviews

Reviews

7.6

Good

7.2/10

Cleanliness

8.2/10

Staff & service

5.4/10

Amenities

7.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Exceptional

Great
Charles, 2-night trip

8/10 Very good

Noisy

The Music so loud, I can heard from my room.
Resi, 1-night trip

4/10 Fair

Air con not great at all
Marcus, 1-night trip

4/10 Fair

Staff was nice but not many of them. Hotel was worn down, not maintained. Aircon didn’t work well. Nothing in the room. Overpriced for what you get. I won’t go again. There was also a cockroach in the bathroom- I realize this can’t be totally controlled but with everything else it didn’t help. Food was ok from kitchen. Overall disappointed for the price I paid. Rooftop pool was nice. But no service there- no towels…etc. kind of abandoned. Worth about 60-70/night
christine, 1-night trip

10/10 Exceptional

Bret, 1-night trip

10/10 Exceptional

Dedy Herdijanto, 1-night trip

10/10 Exceptional

Melvin, 1-night trip

4/10 Fair

Diego, 1-night trip

10/10 Exceptional

Rahmat, 1-night trip

8/10 Very good

Juan Carlos, 2-night trip

10/10 Exceptional

Good, clean option.

My two friends and I stayed here for one night twice on our way to and from our boat trip. The hotel was great! Clean room and comfy bed. The rooftop pool was beautiful.
yanka, 1-night trip

6/10 Good

歯ブラシが使用済みの物が置いてあった。
Yoriko, 1-night trip

10/10 Exceptional

1-night trip

6/10 Good

MORE INFORMATION FROM FRONT DESK WHEN GUEST ASKING NICE PLACE AT PADANG
2-night trip

8/10 Very good

Padang was amazing. With lots of interesting places to visit. I would definitely recommend axana hotel. The staffs were very helpful and apologetic sometimes.
potjut umy ka, 2-night trip

6/10 Good

Beautiful roof top pool. There was too much smoking and smoke in the hotel.
4-night trip

6/10 Good

Executive room

Executive Room on pic show bathtub. But don't have bathtub. So far overall this hotel ok. Nearest from food area
KU MOHD HAZIZAM, 2-night trip

6/10 Good

Room 321 Poor aircon in room; switch didnt function well. Safety latch at entrance broken. Dripping tap near toilet bowl. Bath towels worn out. Good service by Puteri at reception. However on arrival at 3.00pm 19th Feb, check-in, needed to wait for nearly 90 minutes for all rooms to be ready.
2-night trip

8/10 Very good

The staff were excellent, especially Refika and Putri at reception. The staff in general very friendly and helpful
3-night trip

6/10 Good

The location and the free airport shuttle makes this place worthwhile else it tired and run down
3-night trip

8/10 Very good

3-night trip

6/10 Good

Took 3 hours to get to the room. We were told most rooms are in the midst of cleaning. Eventually, got 1 room first after 2 hours of waiting. About to go to the room elevator broke down & had to wait for another hour. Quite a bad experience & may not want to consider to come to this hotel if we are here again.
2-night trip

8/10 Very good

Gewöhnungsbedürftig

Das Hotel ist schon etwas älter und wird zzt (10.2018) teilweise renoviert, dadurch kommt es zu einigen Einschränkungen der Annehmlichkeiten . Während unseres Aufenthaltes war das Hotel (angeblich) ausgebucht, da während dieser Zeit ein Kongress im Hause stattfand. Außerdem ist die Luftfeuchtigkeit während der Regenzeit sehr hoch und kann in den Zimmern nicht reduziert werden, da die AC nur bei Einstecken der Hotelcard funktioniert. Auf den Fluren keine Klimatisierung . Internet auf den Zimmern fast unmöglich
Maren, 4-night trip

6/10 Good

Basic rooms, overpriced, could be cleaner

Impressive lobby, nice roof-top pool with view and gym but actual rooms not really very good. I stayed in a "standard" room on the fifth floor. The hallway was grotty and in need of renovation. The room was also grotty with grime on the marble in the bathroom and writing desk. The AC didn't work very well so that setting it to 16C very slowly got it down to about 22C. Taped electrical wiring was showing beside the lighted mirror. Tthe shower recess did not drain towards the floor drain. This meant that there was always a pool of water which slowly seeped into the room and had ruined (warped and stained) the floating timber floor. Not a big deal, but an indication of need for renovation. Overall, good facilities, good breakfast, friendly staff, good location, but actual rooms (certainly the 'standard' ones) are in need of a very substantial renovation and upgrade and greater attention to detail by the exclusively young male cleaning staff. This left me feeling the room was relatively overpriced.
Ben, 3-night trip

8/10 Very good

Norway travler

Isi fast,god service,clean,oki, god hotel.