The Chicago Hotel Collection River North

3.0 star property
Hotel convenient to Michigan Avenue

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Photo gallery for The Chicago Hotel Collection River North

Building design
Lobby lounge
Signature Suite | 2 bedrooms, premium bedding, individually decorated
Signature Suite | 2 bedrooms, premium bedding, individually decorated
Interior
In the heart of River North, The Chicago Hotel Collection River North offers a warm welcome with an arcade/game room and fireplace in the lobby. Stay active at the gym, stay connected with in-room WiFi, or store your luggage safely while exploring nearby John Hancock Center and Water Tower Place.

Reviews

7.2 out of 10
Good

Popular amenities

  • Gym
  • Laundry facilities
  • Parking available
  • Pet-friendly
  • Non-smoking
  • Air conditioning

Main amenities (12)

  • Housekeeping (on request)
  • Near the beach
  • Fitness centre
  • Self parking
  • Coffee/tea in a common area
  • Arcade/games room
  • Reception fireplace
  • Microwave in a common area
  • Fridge in a common area
  • Self-serve laundry
  • Meeting room
  • Luggage storage

Feel at home (6)

  • 2 bedrooms
  • Private bathroom
  • Premium TV channels
  • Laundry facilities
  • Pets allowed
  • Lift

Room options

Available filters for rooms
Showing 14 of 14 rooms

Deluxe Queen

Highlights

Individually furnished
Individually decorated
Air conditioning
Smart TV
Premium bedding
2 bedrooms
Private bathroom
Hairdryer
  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed

Deluxe Kitchenette

7.0 out of 10
Good
(2 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Kitchenette
Mini-fridge
Smart TV
Premium bedding
2 bedrooms
  • 23 sq m
  • Sleeps 2
  • 1 Double Bed

Two Bedroom Suite

Highlights

Individually furnished
Individually decorated
Air conditioning
Kitchenette
Mini-fridge
Smart TV
2 bedrooms
Premium bedding
  • 53 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Single Bunk Bed and 1 Double Bed

Signature Queen

7.6 out of 10
Good
(10 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Smart TV
Premium bedding
2 bedrooms
Private bathroom
Hairdryer
  • 23 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

Signature Quad

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Smart TV
Premium bedding
2 bedrooms
Private bathroom
Hairdryer
  • 24 sq m
  • Sleeps 6
  • 2 Double Bunk Beds

Signature Loft

8.0 out of 10
Very good
(4 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Kitchenette
Mini-fridge
Smart TV
2 bedrooms
Premium bedding
  • 48 sq m
  • 1 bedroom
  • Sleeps 7
  • 2 Double Bunk Beds and 1 Single Bunk Bed

Classic Double

8.6 out of 10
Excellent
(14 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Smart TV
Premium bedding
2 bedrooms
Private bathroom
Hairdryer
  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

Classic Full

8.0 out of 10
Very good
(11 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Smart TV
Premium bedding
2 bedrooms
Private bathroom
Hairdryer
  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

Signature Double

10.0 out of 10
Exceptional
(1 review)

Highlights

Individually furnished
Individually decorated
Air conditioning
Smart TV
Premium bedding
2 bedrooms
Private bathroom
Hairdryer
  • 21 sq m
  • Sleeps 2
  • 2 Double Beds

One Bedroom Suite

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Kitchenette
Mini-fridge
Smart TV
2 bedrooms
Premium bedding
  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

Signature Kitchenette

Highlights

Individually furnished
Individually decorated
Air conditioning
Kitchenette
Mini-fridge
Smart TV
Premium bedding
2 bedrooms
  • 47 sq m
  • Sleeps 5
  • 2 Double Bunk Beds

Signature Suite

Highlights

Individually furnished
Individually decorated
Air conditioning
Kitchenette
Mini-fridge
Smart TV
Premium bedding
2 bedrooms
  • 48 sq m
  • Sleeps 6
  • 3 Double Beds and 1 Queen Bed

Deluxe King

7.2 out of 10
Good
(18 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Smart TV
Premium bedding
2 bedrooms
Private bathroom
Hairdryer
  • Sleeps 2
  • 1 King Bed

Premium Room, Kitchenette

8.0 out of 10
Very good
(3 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Kitchenette
Mini-fridge
Smart TV
Premium bedding
2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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About the area

Map
312 W. Chestnut St., Chicago, IL, 60610

What's nearby

  • Michigan Avenue - 11 min walk - 1.0 km
  • Merchandise Mart - 16 min walk - 1.4 km
  • Chicago Riverwalk - 19 min walk - 1.6 km
  • Millennium Park - 2 min drive - 2.2 km
  • Navy Pier - 5 min drive - 3.6 km

Getting around

  • Chicago, IL (PWK-Chicago Executive) - 30 min drive
  • Chicago Midway Airport (MDW) - 31 min drive
  • Chicago O'Hare International Airport (ORD) - 35 min drive
  • Chicago, IL (DPA-Dupage) - 64 min drive
  • Rockford, IL (RFD-Greater Rockford) - 96 min drive
  • Chicago Clybourn Station - 4 min drive
  • Chicago Museum Campus-11th Street Station - 4 min drive
  • Millennium Station - 30 min walk
  • Chicago Station (Brown Line) - 3 min walk
  • Chicago Station (Red Line) - 11 min walk
  • Clark-Division Station - 12 min walk

Restaurants

  • ‪Griddle 24 - ‬4 min walk
  • ‪Layla & Ringo’s - ‬4 min walk
  • ‪Headquarters Beercade - ‬3 min walk
  • ‪DJ’s Great Room - ‬3 min walk
  • ‪Doma Cafe - ‬3 min walk

About this property

The Chicago Hotel Collection River North

The Chicago Hotel Collection River North offers a great location, putting you within a 15-minute walk of Michigan Avenue and State Street. Also, Chicago Riverwalk and Millennium Park are a short five-minute drive away. Fellow travellers say great things about the helpful staff. The property is only a short walk to public transportation: Chicago Station (Brown Line) is 3 minutes and Chicago Station (Red Line) is 11 minutes.

At a glance

DONE

Hotel size

    • 52 rooms
    • Arranged over 2 floors
DONE

Arriving/Leaving

    • Check-in start time: 4:00 PM; check-in end time: midnight
    • Contactless check-in and check-out are available
    • Express check-out available
    • Early check-in subject to availability
    • Minimum check-in age – 21
    • Check-out time is 11 AM
    • Contactless check-out
    • Late check-out subject to availability
DONE

Special check-in instructions

    • The front desk is open daily from 10:00 AM - 1:00 AM
    • Guests will receive an email within 24 hours before arrival with check-in instructions and key retrieval information; front desk staffed during limited hours
    • This property doesn't offer after-hours check-in
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
    • Prior to arrival, you must complete online registration via a secure link
    • You will be asked to provide the property with a copy of your government-issued photo ID after booking
    • Guests are required to download the property's OpenKey mobile app before check-in
    • The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
    • For any questions, please contact the property using the information on the booking confirmation
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Children

    • No cots (infant beds)
DONE

Pets

    • Pets allowed (dogs only, 2 total, up to 23 kg per pet)*
    • Service animals welcome
    • Pets must be supervised
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • On-site parking only available on request
    • Uncovered on-site self-parking (USD 41.02 per night; includes in/out privileges)
    • On-site parking is limited
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Coffee/tea in a common area
  • Shared microwave
  • Shared fridge

What to do

  • Beach nearby
  • Free use of nearby fitness centre

Working away

  • Meeting room
  • Co-working spaces

Services

  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage

Facilities

  • 1 building/tower
  • Fireplace in reception
  • Television in common areas
  • Fitness centre
  • Arcade/games room
  • Banquet hall

Accessibility

  • Lift
  • Lift door width (centimetres): 91
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible path to lift
  • Well-lit path to entrance
  • Step-free path to entrance
  • Smooth flooring in public areas

Room amenities

Be entertained

  • 40-inch Smart TV
  • Premium digital channels

Home comfort

  • Climate-controlled air conditioning and heating

Sleep well

  • 2 bedrooms
  • Premium bedding

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste (on request)

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

More

  • Housekeeping (on request)

Fees & policies

Refundable deposits

  • Deposit: USD 125.00 per accommodation, per stay

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 75 per pet, per stay

Parking

  • Uncovered self-parking costs USD 41.02 per night with in/out privileges
  • Guests must contact this property in advance to reserve on-site parking

Policies

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover
Cashless transactions are available.

Also known as

FieldHouse Jones
The Chicago Collection River
The Chicago Hotel Collection River North Hotel
The Chicago Hotel Collection River North Chicago
The Chicago Hotel Collection River North/Mag Mile
The Chicago Hotel Collection River North Hotel Chicago

Frequently asked questions

Are pets allowed at The Chicago Hotel Collection River North?

Yes, dogs are welcome, with a limit of 2 total and maximum weight of 23 kg per pet. There's a charge of USD 75 per pet, per stay. Service animals are exempt from fees.

Is parking offered on site at The Chicago Hotel Collection River North?

Yes. Self-parking costs USD 41.02 per night. Parking spaces may be limited.

What are the check-in and check-out times at The Chicago Hotel Collection River North?

Check-in start time: 4:00 PM; check-in end time: midnight. Check-out time is 11 AM. Express check-out and contactless social distancing and check-out are available.

Is there an on-site casino at The Chicago Hotel Collection River North?

No, this hotel doesn't have a casino, but Bally's Casino Chicago (17-min walk) is nearby.

What is there to do at The Chicago Hotel Collection River North and nearby?

The Chicago Hotel Collection River North has a fitness centre and an arcade.

What's the area around The Chicago Hotel Collection River North like?

The Chicago Hotel Collection River North is a short 3-minute walk from Chicago Station (Brown Line) and 14 minutes' walk from Michigan Avenue.

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Reviews

The Chicago Hotel Collection River North Reviews

7.2

Good

8.2

Cleanliness

7.2

Amenities

7.4

Staff & service

7.6

Eco-friendliness

7.8

Property conditions & facilities

Popular mentions

Room
Service staff
Amenities
Parking
Bed
Location
Family friendly
Games
Lobby
Cities

Reviews

10/10 Exceptional

The only 2 pictures I took from the place
Cynthia, 1-night trip

8/10 Very good

Our room with the 3 bunk beds was really cool. The staff was great. However, the coffee counter as shown in the picture is permanently closed (we were really bummed about this) and we were also charged additional mandatory fees at check-in that we weren’t aware of while booking. Be prepared to add an additional $75 plus taxes /night to your stay when you check in.
Brianna, 2-night trip

8/10 Very good

The accommodations were okay
Jonathan, 4-night trip

4/10 Fair

This hotel backs up on to the train tracks and my room was extremely noisy. I also had trouble checking in and never really saw anyone on site the whole time we were there. There were also some weird things with the housekeeping, including not making my bed and only having the tiniest shampoo / body wash bottles. I don't know if it's a soft launch but it just wasn't great, especially given the price that we paid.
Christopher, 3-night trip

10/10 Exceptional

Lovely staff, secure building with areas to leave luggage before checkin if you get in early
Sam, 1-night trip

10/10 Exceptional

Easy check-in/out process…super friendly and attentive staff. Fun basement area with table tennis and shared kitchen. Affordable, close to Magnificent Mile area
Gisela, 2-night trip

10/10 Exceptional

Property was very clean, and the theme is super cute
Roselle, 2-night trip

10/10 Exceptional

Nice place and delivered as promised
Gilberto, 1-night trip

6/10 Good

Faciilities we
Andre, 1-night trip

8/10 Very good

Conv

Staff was friendly. Upon entering, the room smelled like ketchup, mustard, and hamburger grease. Although the train was right outside, it was surprisingly not too noisy. The bed was comfy. The AC made weird electrical noises. The hotel room felt like an industrial cubby hole.
2-night trip

4/10 Fair

Unexpected fees at check in. Room is grungy and has a bad smell. Bed is dirty. Ick.
Jonathan, 1-night trip

10/10 Exceptional

Would stay here again :)
Jasmine, 1-night trip

10/10 Exceptional

Such a beautiful hotel, staff was extremely helpful and kind. Had so much to offer and it has beautiful views as well
Victoria, 1-night trip

2/10 Poor

Bed frame was broken and they over charged me. Will not refund the over charge. Won’t stay here again.
Derek, 1-night trip

4/10 Fair

AC was broken. Staff was able to provide two old box fans but barely made a difference. Hot, stuffy, smelly conditions all night/morning. Was told that they would waive the resort fee but who knows/cares.
Alexander, 1-night trip

10/10 Exceptional

Modern hotel close to L

The room was smaller than I expected but not too bad, especially since I was just there to sleep. The bed was soft and comfy, but the pillows could have been a bit nicer (but I'm a pillow snob, so take it with a grain of salt). I was so pleasantly surprised to discover the hotel towel FULLY WRAPPED AROUND MY VERY PLUS SIZED BODY. Could. Not. Believe. The room was right under the L but it wasn't super loud, I barely noticed it after a while. The walls are not very thick, however, and the ceilings are open to the pipes (industrial, not falling apart lol) and that's where the noise came from. And the light on the TV was soooooo bright that it was irritating as I tried to sleep. Overall, a good place for one night.
Allison, 1-night trip

10/10 Exceptional

Great Vibes and Cozy!

It was a very cozy experience. Loved the esthetics and atmosphere of the place.. good vibes all around. They had very helpful staff when it came to parking and information from being out of state..
Racheal, 1-night trip

2/10 Poor

No amenities. But charged $49.95. Reported. No solution for refund
Anita, 3-night trip

10/10 Exceptional

Loved this place. Decor was so cool. Great for a group of friends. Great location
Saralinda, 1-night trip

4/10 Fair

Man at the counter was pretty helpful but was told they would have parking upon arrival but that never happened. Front desk cos not open all night. So much noise from the hallways come in. Is also right next to train tracks. Then they charge you more once you check in
sierra, 1-night trip

10/10 Exceptional

Amazing service!
Alessandra, 1-night trip

10/10 Exceptional

Everything about the hotel was beautiful and unique. Never been to a hotel as unique as this one. The rooms were small but comfortable. Being set next to the train was a huge plus. Our kids enjoyed it very much along with the games in the basement
Lisette, 3-night trip

6/10 Good

Peaceful at first but lots of rowdy teenagers more like a youth hostel but ppl were friendly
Catherine, 1-night trip

2/10 Poor

Noisy train and not for family

We arrived at 1:44 am. No one was at the front desk. We had to call the emergency number to talk to someone. It was dangerous outside. There was a train right outside the second story window which was the only windows we saw. It was in a bad part of town. It is not family friendly. It’s for people looking for a lifestyle that doesn’t support a family with good values.
Michelle, 1-night trip

10/10 Exceptional

Such a cool place! Rooms were clean, no noise from the train, and easy walking to sights and transportation. Free soda/water and coffee with different creamers, game room, group space, library, etc. the staff was literally never present, so if you needed to ask a question, you were kind of out of luck… had a great time, though! Easy walking to a couple of convenience and grocery places!
Erinnae, 4-night trip